frdmartstudio

Asking for a refund, because the link is not working.

You have to have Canva premium to download your design :(

Downloadable was a canva premium preset. Basically charging money for something they didn’t make. Would not recommend

Purchased this item, in hopes that I could use it as advertised. But no. I reached out to the seller advising them of the issue. The reply was less than satisfactory, so I requested a refund. After not receiving a reply, I opened a case and reported the matter with Etsy.

I am very disappointed with this purchase. The template looks good at first glance, but what is not clearly mentioned anywhere is that you can only use it with paid access to another platform or software! This makes the template completely useless for me, as I have already paid for it and do not want to pay extra again to be able to use it at all. This should definitely be clearly communicated before purchase. Very non-transparent and misleading!