FusionSweets

Hand Blended Teas | Infused Sugars | Natural Flavors

6461 Sales

FusionSweets

Hand Blended Teas | Infused Sugars | Natural Flavors

6461 Sales On Etsy since 2009

5 out of 5 stars (3920)

FusionSweets is taking a short break

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Note from shop owner We are currently on vacation. All orders currently placed will be fulfilled. During this time we will still be available for convos though we may not respond as promptly as usual.

Note from shop owner

Last updated on Aug 14, 2018

We are currently on vacation. All orders currently placed will be fulfilled. During this time we will still be available for convos though we may not respond as promptly as usual.

FusionSweets

Contact shop owner

FusionSweets

Reviews

Average item review
5 out of 5 stars
(3920)
See reviews that mention:
quality 34 shipping 479 customer service 237
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Shop policies

Last updated on August 26, 2016
Welcome to Fusion Sweets. We specialize in naturally flavored teas and sugars infused with Eastern and Western influences.

We make our products fresh in small batches to order to ensure the highest quality.

Accepted payment methods

Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Return Policy

Non-personalized products:
Canceling a sale anytime before shipment is made is fine because that means I have not sent it. If you want to cancel a sale after shipment, the value of the items not including shipping will be returned once the items come back and the cost of return shipping is provided by the buyer.

Personalized and custom products cannot be returned.
Payment
All payments are due within 24 hours of order. Unpaid orders will be canceled after this period unless you tell me to hold your order for you. Sorry for this new policy but there have been too many non paying buyers.
Shipping
All orders will be shipped airmail unless otherwise stated. Rates will vary based on several factors, including the size of the order, the destination(s) and the time of year.
Your order will be processed only when payment is received and cleared. Please note that we will make every effort to ensure your order leaves our kitchens on the date requested. However, once a shipment leaves our facility, factors beyond our control may result in your order arriving at its destination either sooner or later than expected.

Usually our turnaround time (not including shipping time) is less than 5 business days, but during times of high turnover, it may take longer for your order to be made.

Please allow up to 4 days from when payment for your order is cleared to when your order is shipped.

Depending on customs and your local postal service, shipping may take an additional 14-30 days.

Please contact me if you need your order by a certain deadline.


PLEASE be sure to give us your complete shipping address information in both:
1) The "SHIP TO" address on your etsy invoice
2) The "SHIP TO" address on your paypal invoice

For fraud protection we WILL NOT ship to an address that is just entered as a comment on your order. Orders placed in this manner will be canceled and you will be refunded.

Please be sure to give us your complete shipping address and double check gift addresses. Incomplete addresses may result in undeliverable packages and this means higher shipping costs for everybody! PLEASE be sure to give us your complete billing address information, including Suite, Apartment, Floor, etc.

You will receive email confirmation from paypal when your order is shipped.

INTERNATIONAL SHIPPING shipping is available at reasonable rates that are listed at the bottom of each item description. Please note that we are not responsible for any VAT/Customs fees that may be related to to your order nor will we help you in illegally circumventing these fees if they are applicable to you. Falsifying customs declarations or having an item marked as “gift” in order to avoid customs fees is classified as Mail Fraud and is a felony.

Fusion Sweets is not responsible for shipping addresses entered incorrectly. Any additional costs incurred due to an incorrect address will be the responsibility of the customer.

Additional charges apply for shipping to multiple locations with a single order. Shipping charges are subject to change and may be subject to sales tax in some countries.

Fusion Sweets is closed and cannot ship on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day (and the day after Thanksgiving) and Christmas Day (and in some cases Christmas Eve or the day after Christmas).