gemagenta

Handmade Jewelry from Amsterdam with Love

Amsterdam, The Netherlands | 7531 Sales on Etsy

5 out of 5 stars
(2351 reviews including ratings from DaWanda)

Shop owner

Contact

Announcement   ☞ PROCESSING TIMES ✴ VERY IMPORTANT ✴

My current processing time is 1-3 weeks depending on the item.
Or visit my READY TO SHIP to have your jewellery shipped the next business day.
Delivery inside the Netherlands takes 1-2 days, inside Europe 1-2 weeks, and worldwide from 1-3 weeks (up to 5 weeks, it all depends on how smooth your local post service works).

The REGULAR shipping although most of the time is very safe and fast, DOES NOT include tracking number or insurance. If you want your order to be traceable, please upgrade to Registered shipping at checkout or convo me so I can arrange it before shipping your order.

Thank you for stopping by and for supporting handmade ♥

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Welcome to my shop!

Every piece of jewelry has a story behind, which I hope blends with your own ♥
***
Thank you so much Etsy for making me a Featured Seller!
http://www.etsy.com/blog/en/2012/gemagenta/
* * *
♥ INSTAGRAM
http://instagram.com/gemagenta
♥ BLOG
http://gemagenta.blogspot.com

Do you want so see me crafting a ring from scratch?
Watch my video! ▶ http://vimeo.com/gemagenta/lingeriering

Announcement

Last updated on Dec 11, 2017

☞ PROCESSING TIMES ✴ VERY IMPORTANT ✴

My current processing time is 1-3 weeks depending on the item.
Or visit my READY TO SHIP to have your jewellery shipped the next business day.
Delivery inside the Netherlands takes 1-2 days, inside Europe 1-2 weeks, and worldwide from 1-3 weeks (up to 5 weeks, it all depends on how smooth your local post service works).

The REGULAR shipping although most of the time is very safe and fast, DOES NOT include tracking number or insurance. If you want your order to be traceable, please upgrade to Registered shipping at checkout or convo me so I can arrange it before shipping your order.

Thank you for stopping by and for supporting handmade ♥

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Welcome to my shop!

Every piece of jewelry has a story behind, which I hope blends with your own ♥
***
Thank you so much Etsy for making me a Featured Seller!
http://www.etsy.com/blog/en/2012/gemagenta/
* * *
♥ INSTAGRAM
http://instagram.com/gemagenta
♥ BLOG
http://gemagenta.blogspot.com

Do you want so see me crafting a ring from scratch?
Watch my video! ▶ http://vimeo.com/gemagenta/lingeriering

Lorena

Contact shop owner

Lorena

View all 63 items

Reviews

Average item review
5 out of 5 stars
(2351)
See reviews that mention:
quality 144 shipping 295 customer service 222
View all reviews

Updates

The packaging for my new Tiny Amsterdam collection just arrived! black_heart I’m shipping your necklaces next week package
When I tell you they’re tiny, I really mean it face_with_monoclehearts️ Enjoy FREE SHIPPING until tomorrow! package
View all 11 updates

About

Every piece of jewelry has a story behind, which I hope blends with your own...

I love going to museums and admiring antique jewelry, not just because it's beautiful, but mostly because I enjoy fantasizing about the hassles the jeweler had to go through in the creation process and about what story he wanted to tell in such a small piece of art.
How the owner left those scratches and marks? When did she wear it? Was it a gift? A heritage? Did the jewel accompanied her in a secret date? Or did she wear it for a long time?

Jewels mark our life, and are the silent witnesses of very special moments -many of them of happiness-, and I feel so thrilled to be part of that experience.

I'm not concerned about fashion trends, I'm also not into creating overly complex conceptual jewelry and I'm not married to a certain style or muse.

My ideas flows freely according to the stories I want to tell coming from many different sources of inspiration, straight from my heart and my imaginary to yours.

My jewelry is delicate, highly detailed, feminine, and many times playful. The deepest richness of my pieces lay in their inspiration, and their deepest beauty in the interaction with their future owner, which turns them alive.

My brand name is simply the blend of the things I love to do the most: from spanish "gema", which means gem or jewel, and "magenta" which is one of the basic printing inks, relating to my illustration hobby.

Do you want to see me crafting a ring from scratch?
Watch my video! ▶ https://vimeo.com/gemagenta/lingeriering

Shop members

  • Lorena Martinez-Neustadt

    Owner, Maker, Designer, Curator, Illustrator

    Mexican by roots, Argentinian by love, Amsterdammer by choice. I’m an Industrial Designer, an Illustrator, a World traveler, and most of all: a passionated Jeweler!

Shop policies

Last updated on October 15, 2017

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
1) Every object is carefully packaged to ensure it arrives in perfect condition. But for your peace of mind, if it arrives damaged, please email me to info.gemagenta [!at] gmail.com with an attached picture of the piece, and send it back unused and with the original packaging to Amsterdam (I'll pay the shipping charges). I'll send you a good product back, or I'll fully refund your money - that's up to you.

2) The pictures and text of the products describe them faithfully. However, if you receive your product and is not what you expected, you can ship it back to Amsterdam (you'll have to pay for shipping) and when I receive it I'll refund your money (except shipping charges).

3) UNDER THIS MOON SERIES: Please have in mind that I can't accept returns on these items because they're custom made (unless they arrive damaged, of course).
If you want to be sure that you will like your moon phase please feel free to contact me before placing your order so I can send you a picture of how your moon would look.
Payment
I start working on orders only after the payment has been cleared out, in case of e-checks that may take around 10 days.
Shipping
1) The shipping costs include packaging, postage and handling.

2) You can see my current processing time specified on every product or in my Shop Announcement. If you have any question please contact me.

3) I will ship to your Etsy account address. If you want it delivered to another address please let me know immediately after payment.

4) All the orders* are shipped with the STANDARD PRIORITY MAIL with POST NL, this service does NOT include tracking number or insurance. If you prefer your order to be insured and with tracking number you can upgrade to REGISTERED & INSURED shipping when placing your order (if you missed this step when fulfilling your order please contact me so we can arrange it)
* The Rosa Inca rings, the Under This Moon cufflinks and the Under This Moon Wedding ring set are shipped using the Registered & Insured shipping by default. No need to make a shipping upgrade when placing your order.

5) International delivery times are regularly 1-2 weeks but may take up to 4-6 if bad weather or extraordinary situations take place, or if the order randomly gets caught up and delayed by customs (Unfortunately I cannot be responsible if any of these situations because they're totally out of my hands, thank you for understanding)

6) I'm not responsible if POST NL loses a package unless you have chosen the REGISTERED & INSURED shipping option.

7) I can't be responsible if a package gets lost due to an incomplete or wrong shipping address provided by the buyer.

8) If you need a rush delivery, and an express shipping with UPS or FedEx please contact me so I can arrange it.

9) For orders outside the EU import duties, taxes and charges are not included in the item price or shipping charges.
Additional policies and FAQs
TRULY HANDMADE
All the pieces you will see in my shop are made by hand, so you might find tiny differences with the one you see in the picture, giving your jewelry its unique character.

MEASUREMENTS
Exact measurements are specified on each listing so please check before purchasing.
Many of the pictures you will see are close ups of the pieces to show them in detail and can be deceiving if used as a size reference.

GUARANTEE
All my pieces are thought to last many many years. If your jewelry lneeds a good clean-up, polishing, re apply patina, etc., you can ship it to me and I will gladly do it for free (you just need to pay for the shipping).
Silk cords are not as long lasting as a silver chains, if it gets broken I can sell you a new cord separately.

CUSTOM ORDERS
I'm open for creating custom designs, feel free to contact me!

More information

Last updated on Oct 19, 2017
Frequently asked questions
How does a New Moon charm look?

For making a New Moon I make a Full Moon charm, full of craters and details and then I make it black through patina oxidation (you will still be able to see the engraving).

Can I swim and shower with my jewelry?

Please have in mind that soap, lotions, perfumes, humidity and chlorine can make silver jewelry look dull, or even oxidize it.
I recommend to remove your jewelry when you take a shower, swim or sleep.
If with time it doesn't look as bright as new don't panic, just contact me so I can give you some tips on how to clean it up, or ship it back to me and I will gladly do it for you.

Is the silk cord long lasting?

It all depends on how gently you wear it and how often you adjust the length.

I have customers (myself included) using their silk necklaces daily already for years.

And some others write me just after a few months because the cord snapped after getting caught onto something. If that happens, no worries - you can purchase a new silk cord and I'll give you instructions on how to reattach your charm (or I could also do that for you if you send me your charm).

Is the black patina (oxidation) permanent?

It depends on how much the oxidized parts are in contact with your skin/clothes. I.E., on earrings it can be very long lasting, on rings (like the black Lingerie ones) constantly in contact with your skin, the patina will be eventually rubbed off.

Some customers find the fading effect pleasing because the jewelry transforms acquiring a "personal patina" look.
Other customers prefer their jewelry to look just as new, if that's the case, patina can be re applied!
Here's an easy tutorial for fully black pieces: http://bit.ly/2ypwUTn

If patina has to be re applied in certain areas (moon charms) it has to be made with a fine brush and a patina solution, I can guide you through the process, or I will do it for you for free, just contact me!

General Care Instructions

Avoid showering, swimming, exercising or sleeping with your jewelry. The salt, sand, chlorine, sweat and soap can tarnish it.

Avoid using silver cleaning solutions in jewelry with patina or stones, since some chemicals can be harmful, use instead warm soapy water.

Wear your jewelry! your body is constantly polishing it and the oil from your skin protects it from tarnishing.

If patina starts to fade away don't worry, it can always be re applied, I can guide you through the process or you can send it back to me and I'll be happy to give it maintenance.

When not wearing your jewelry keep it in a closed box to prevent contact with air and humidity (avoid keeping them in the bathroom).

Keep it neatly organized so it doesn't get scratched.

Gift wrapping and packaging

I neatly pack every order so it's ready to be gifted away.

If you're directly shipping your order to the gift recipient and you would like me to include a special note please let me know when placing your order and I will be happy to do it!

Do you provide tracking number?

Yes! But only if you UPGRADE to Registered & Insured shipping when placing your order.