In order to keep your GlassByRomi piece looking new, it's important to treat it with special care by following a few guidelines -

* Any jewelry containing gold filled, be sure not to spray perfume on or near the piece.
* It's best to clean silver jewelry with a cleaning cloth or with a baby wipe and toothpaste.
* Clean the glass gently with a soft dry cloth.
* If your necklace has a silver wire chain, please be careful not to bend it.
* When the jewelry is not being worn, store it separately in its original box.
* The jewelry can be showered with.

If you have any questions, please feel free to contact me!

Processing time: As most items are made to order, it can take me 3-5 business days for me to make your new jewelry piece.

Items are shipped from Israel.
Please be aware that during the holidays shipping times may be slightly longer.
Eco post with tracking number 7-21 business days.
Express DHL shipping 1-3 business days.

Please leave your phone number in the note to seller at checkout for shipping purposes.

Once your parcel has shipped, I will update your order with a tracking number. If you need any assistance tracking your parcel, please feel free to contact me.

Please note: Some countries may charge custom and import taxes. These fees are completely out of my control.

If you'd like a custom piece, please contact me and I'll be happy to help. Custom made pieces cannot be returned or exchanged.

Your jewelry will come beautifully wrapped in an elegant gift box.

If your order is a gift and you'd like to send a special message to the recipient, please mark it as a gift and leave your note at checkout. I'll add it to the parcel!

When placing an order, please double check your address! I am not responsible if the parcel doesn't arrive due to an incorrect shipping address.