greatfulthread

At Greatful Thread, we care about your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and how your information is protected when you make a purchase or contact us through our Etsy shop.

Information We Collect
To fulfill your order, we may collect certain information (as provided by Etsy), including:
Your name
Email address
Shipping address
Payment information (processed securely through Etsy or its payment partners)
Any personal details you choose to share in the notes to seller or messages

Why We Need Your Information and How We Use It
We collect and use your information to:
Process and deliver your order
Communicate with you about your order or respond to inquiries
Provide customer support
Comply with Etsy policies and legal obligations

We do not use your information for marketing purposes without your explicit consent, and we never sell or share your data with third parties unrelated to your purchase.

Information Sharing and Disclosure
We only share your personal information for limited reasons and in limited circumstances, including:
Etsy: As necessary to provide our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: Such as delivery companies to fulfill your order.
Legal Requirements: If required by law, we may disclose your information to respond to legal processes or government requests.

Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We may also be required to retain this information to comply with legal obligations, resolve disputes, and enforce our agreements.