Sure, but we do have a change policy.

All changes (including but not limited to: frame choice, shipping address, or location) will incur a minimum $5 change fee.

The exact change fee will depend on the extent of work involved.

If you need to make changes to your order, please contact us as soon as possible to discuss the options.

Due to the custom nature of our products, we're not able to accept returns or exchanges.

If you added personalization, you'll have a chance to review a PDF of your map before production.

If your map arrives damaged or with an error, please contact us within 14 days of delivery so we can fix it!

If you added personalization, you will receive a PDF before we send your map to production.

When you receive your PDF, be sure to double check all details. We aren't responsible for errors overlooked by the customer.

As the PDF is just a digital rendering, the colors will not be true to life. We ask that you use the PDF just to verify the details of your map.

Also, if you take more than 48 hours to respond to the PDF, your order may be delayed. We'll do our best to keep in touch with you, but if we don't get a response after 4 days, we'll assume the PDF is approved, and move forward with production.

If you don't check your Etsy account often, please provide an email that we can send the PDF to!

Yes! Please message us direct to discuss our wholesale policy!

Typically, our production time is around two weeks.

Custom orders might take longer, but we'll be sure to keep you informed on your order's processing time.

During the holiday season, we recommend allowing up to four weeks for your order to ship (so buy early!).

If you need to rush your order, please contact us as soon as possible and we can try to work with your deadline. Rush fees may apply.

Keep an eye on our shop announcement for updated processing times.

YES! We love custom orders!

Please contact us directly to discuss the details of your project.

We have three map styles available: single layer, two dimensional, and three dimensional.

Single layer maps feature all land and water detail engraved onto a single layer of wood. Our single layer maps have a rich, sepia tone over the whole map. Blue water is not available on this style.

2D maps feature two layers of wood. The land detail is engraved on a natural wood layer, and the water detail is engraved on a blue stained layer. The water detail (depth lines, depth numbers, etc) are highlighted white so they pop beautifully against the blue.

3D maps feature up to 8 individual depth layers within the blue stained water layer. No matter the depth of your body of water, we can incorporate multiple layers into the map!

Unfortunately no.

Because of the size of our products and packaging, we're not able to gift wrap our products.

However, if you'd like just to include a handwritten card in your package, please let us know!