HelloCleoUk

Made-to-order slow fashion, proudly made in Bristol UK.

On Etsy since 2015

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

HelloCleoUk

Made-to-order slow fashion, proudly made in Bristol UK.

221 Sales

Announcement    Hello,
Everything in this shop is handmade to order, If you can't find your size or if you're looking to get something made as a gift, send me a message :)

Announcement

Last updated on Sep 11, 2020

Hello,
Everything in this shop is handmade to order, If you can't find your size or if you're looking to get something made as a gift, send me a message :)

Items

 

All Items

Sabina W

Contact shop owner

Sabina W

Reviews

Average item review
5 out of 5 stars
(53)
See reviews that mention:
quality 16 shipping 7 customer service 7

About HelloCleoUk

Sales 221
On Etsy since 2015

Hello!

In the Hello Cleo shop you will find an eclectic mix of clothing from dungaree trousers to dresses and tops. I also make bags with bold prints and colourful hair accessories.
Everything is proudly handmade in Bristol, UK.

Shop members

  • Sabina

    Owner, Designer

    Hello! My name is Sabina and I'm the designer and seamstress behind the seams of Hello Cleo. I'm a sucker for bold prints and bright colours so when I make a piece of clothing I aim to make it stand out in your wardrobe!

Shop policies

Last updated on June 4, 2020
I believe clothes should last a life time and put a lot of care into the making of everything Hello Cleo.
Where possible I use natural fibres and sustainable dyes. I finish off the seams inside of the clothes I make with a serger so that the clothes can be washed and last as everyday clothes. I strongly believe that slowfashion is the way forward and try my best to waste as little as possible during my making process.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
HelloCleoUK accepts returns within 14 days of delivery. Please contact me for the return address and note that the item must be returned in the same condition as it was delivered.

I will only give a full refund for the cost of the item once the return has been received. Please get a proof of postage receipt in case of the parcel going missing as I do not cover the cost of lost packages.

Make sure you read the description before you make a purchase and feel free to send me a message if you've got any questions about the material or if you are in between sizes.

Due to everything in the shop being handmade I CAN NOT ACCEPT RETURNS OR EXCHANGES for Made-To-Measure or personalised orders. Please double check your measurements twice and message me if you've got any questions at all.

HelloCleoUk can not be held responsible for packages lost or damaged and will not refund lost packages.
I highly recommend asking for proof of postage at the post office when posting returns.
Payment
This shop accepts credit/debit card payments, PayPal and Etsy gift cards.
Shipment will be made only after full payments have been received.
Shipping
Please note that all delivery charges covers First Class postage with Royal Mail. If you would like your purchase to be tracked or sent express, please contact me before purchase so I can adjust the cost of postage.

If you are expecting a custom made order, please allow 7-9 working days for the make and finishing touches of it.
As soon as your order is ready I will dispatch it and you should receive a dispatch note from Etsy to your email address.

I am more than happy to ship orders to any country in the world. Please contact me via Etsy message if you would like a custom listing.
Additional policies and FAQs
All items are handmade by me in Bristol, England, United Kingdom.
If you have requested a custom order and provided the measurements HelloCleoUk can not be responsible for the measurements not being correct when you've supplied them.

I would prefer it that you do not cancel your order but I can accept a cancellation of an order within 24 hours of purchase, please contact the shop and note that the transfer will take at least 48 hours to process. Postage fees will not be refunded.