HelloCleoUk

Handmade dresses, Pom Pom cushions and bags.

Bristol, United Kingdom | 90 Sales

HelloCleoUk

Handmade dresses, Pom Pom cushions and bags.

Bristol, United Kingdom 90 Sales On Etsy since 2015

5 out of 5 stars (21)
Hello Cleo

Contact shop owner

Hello Cleo

About

Hello friend!

HelloCleoUk sell an eclectic mix of home ware! We enjoy making everything from quirky make up bags to super stylish cushions with lots of pom poms!
Everything is handmade in Bristol, UK.

Shop policies

Last updated on May 22, 2018
Everything in the HelloCleoUk shop is handmade in Bristol, UK. We believe in fun prints and good quality items that you want to wear and use!

Accepted payment methods

Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
If you would like to return your purchase you may do so as long as you've contacted HelloCleoUK within 14 days of delivery. Please note that the item must be returned in the same condition as when it was delivered and buyer must pay for return postage. The refund will only be for the cost of the item. Please get in touch for the return address before posting anything back.

Please note that although we allow exchanges, many items in the shop are one of a kind or limited edition so please make sure you read the description or get in touch before making a purchase in case you are between sizes or have any questions.

Due to everything being handmade in the shop we DO NOT ACCEPT RETURNS OR EXCHANGES for Made-to-measure or personalised orders. Please double check your measurements twice and message us if you've got any questions at all.

HelloCleoUk can not be held responsible for packages lost or damaged and will not refund lost packages. We always recommend asking for proof of postage at the post office when sending back returns.
Payment
We accept credit/debit card payments, PayPal and Etsy giftcards.
Shipment will be made only after payments have been received.
Shipping
Please note that all delivery charges covers first class postage. If you would like your purchase to be tracked or sent express please contact us before purchase so we can adjust cost of postage and let you know if the item in question is ready to ship.

If you are expecting a custom made order, please allow 7-9 working days for the make and finishing touches of it. Everything in the HelloCleoUk shop is handmade in Bristol, UK. As soon as your order is ready we will dispatch it and you should receive a dispatch note from Etsy to your email address.

We are more than happy to ship orders to any country in the world. Please contact us via Etsy message if you would like a custom listing.
Additional policies and FAQs
All items are handmade in Bristol, England, United Kingdom. If you have requested a custom order and provided the measurements HelloCleoUk can not be responsible for the measurements not being correct when you've supplied them.

We always recommend measuring twice and if you feel unsure about anything please contact us in conversations so that we can help you if needed. We DO NOT accept returns for Made to measure or custom listings.

We would prefer it that you do not cancel your order but we do accept cancellations of orders within 24 hours of purchase, please contact the shop and note that the transfer will take at least 48 hours to process.