hellyeahsweetnsour

✧ Magical Aesthetic ✧

Mexico City, Mexico

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Hanna Ghoulina

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Hanna Ghoulina

Reviews

No reviews in the last year
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Quality 124 Shipping 79 Customer service 61

About hellyeahsweetnsour

Sales 2,430
On Etsy since 2013

♡kawaii-4-life♡

☆*:.๑ Welcome to the SWEET LIFE ๑.:*☆

Sweet n’ Sour is a Mexican brand but is highly inspired in the fashion you can find at Harajuku and Shibuya streets, owned and run by Hanna Ghoulina, a 24/7 magical girl who finds inspiration in magical girls, witches, pop culture, 90's vibes, music and street fashion.

The style that Sweet n’ Sour wants to proyect is kawaii realness: something magical, ultra feminine, delicate but always with a big dose of grrrl powah!!

We want to show and give to our customers the power of show their true self, have fun and be as magical as they want and stand out from the crowd!!!

All our products are made one by one with care and love, in limited pieces, so be sure you are getting something as special as you!

We only have one life and is too short to wear boring clothes/accessories, so...
♡ STAY KAWAII ♡

You can find hellyeahsweetnsour also at:
♡ facebook.com/hellyeahsweetnsour
♡ hellyeahsweetnsour.tumblr.com
♡ twitter.com/hysweetnsour
♡ at instagram like @hysweetnsour or with the hashtags: #hellyeahsweetnsour #kawaii4life

Some items are in stock, others are made to order so please please be patient when you have placed an order, we will work ASAP to have it ready *\(^o^)/* Cute things need time!

***BTW... Before place an order please check the product description and our POLICIES, if you have any other question please send me a convo!

XOXO (ノ◕ヮ◕)ノ*:・゚✧
Hanna Ghoulina

Shop members

  • Hanna Ghoulina

    Owner, Maker, Designer

    Also kawaii enthusiast, grrrly grrrl, pink witch and sailor scout.

Shop policies

Last updated on December 5, 2019
♡ Welcome to the official SWEET N' SOUR online store ♡
Creating cute stuff since 2009 for lovely people that live and believe in the kawaii lifestyle!

WORLDWIDE SHIPPING~!
☆*:.。. o(≧▽≦)o .。.:*☆

Find us too at:
♡ facebook.com/hellyeahsweetnsour
♡ hellyeahsweetnsour.tumblr.com
♡ twitter.com/hysweetnsour
♡ at instagram like @hysweetnsour with the hashtags #hellyeahsweetnsour or #kawaii4life

All the products are MADE-TO-ORDER, but in case i have some of them in stock i will make your shipment ASAP!

I'm the only one who works for Sweet N' Sour, so please please be patient! I will work as quick as I can to make your order and shipment! ( ^ - ^)v

*** PLEASE BEFORE PLACE AN ORDER READ THE DESCRIPCION OF EACH PRODUCT AND THE POLICIES OF MY SHOP.

XOXO (ノ◕ヮ◕)ノ*・゚✧

Accepted payment methods

Paypal
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
I make exchanges ONLY if...
☆ the product was broken in the mail
☆ the product has a visible/evident defect
☆ i sent a wrong size
☆ i sent a wrong product
To make valid the exchange policy you should send me a photo proof and send me back the product, in this cases I will cover the shipping cost.

If you wanna change the size of your item you should send me back the product first, once it has arrived, you have to pay the shipping cost and then I will send you back a new product (it could be the same or other item with similar cost).

I only make full refunds when:
☆ the package can't be delivered because i wrote the wrong information (name and/or address)
☆ it have passed 2 months till I made the shipping and you haven't received your order.

If the post office return your package because nobody claim for it, you have to wait till the package come back to me and then:
- if you still want to receive your order, you should pay again the shipping cost.
- if you don't want your order anymore i could make the refund ONLY for the product cost, not for the shipping cost.

☆ Once you have placed an order I DON'T ACCEPT CANCELLATIONS, so please be sure to order something of my shop before you pay it. If you want to change some item, address or name is ok!

✧ ✧ NO REFUNDS OR EXCHANGES IN CUSTOM ORDERS ✧ ✧
Payment
WE ONLY ACCEPT PAYPAL.

Before ordering, keep on mind this is a MADE TO ORDER product, it means that till you place your order i will start to process your order and i need time to complete your order.

All the orders are final sales, so i don't make cancelations once i received your order.

If you have any other doubt or question please contact me before ordering, once i received your order i will understand you are agree with my times, policies, conditions and you will be patience.

♪♪ Check the detailed policies here: http://www.etsy.com/your/shops/hellyeahsweetnsour/policies *\(^o^)/*♡
Shipping
PLEASE PLEASE before place your order read carefully all the policies, descriptions and times I take to process an order to avoid any missunderstood; if you place your order I will understand you have read and accepted them all.

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☆ ☆ BASIC INFO ☆ ☆
=====================
Before ordering, keep on mind this is a MADE TO ORDER product, it means that till you place your order i will start to process your order and i need time to complete your order.

☆ PROCESS TIME: start to count once you've placed your order; it goes from 3-10 business days (weekends and holidays do not count as a business days)

☆ SHIPPING TIME: After the process time finished, the shipping time starts to count; it takes between 10-30 business days to be delivered; it depends the distance between our countries, customs, weather, holidays, etc.

♡ I'm based on MEXICO CITY, MEXICO, so when the package left my country i won't take any responsability on delays, it is something out of my hands, so please check you tracking number constantly.

♡All the orders are sent by STANDARD SHIPPING, it includes tracking number but IT IS NOT AN EXPRESS SERVICE.

♡ If you need a faster delivery service, it could be sent through FedEx (you have to pay the extra cost).

♡ Even you have asked for the FedEx service, the PROCESS TIME will be the same.

♡ All the orders are final sales, so i don't make cancelations once i received your order.

♡ If you have any other doubt or question please contact me before ordering, once i received your order i will understand you are agree with my times, policies, conditions and you will be patience.

♡ At the description of each product you can find how many time takes each item to be shipped, if you have any doubt please send me a convo.

♡ Multiple purchases will automatically combine shipping cost on checkout and choose the longer process time between the items you have ordered.

♡ I do my best to showcase the real colour of all the products, but due to monitor settings colours may be slightly different in person, but just a little bit.

♡ If you have any doubt please feel free to send me a convo, i'm here to help you!

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☆ ☆ SHIPPING ☆ ☆
=====================
♡ The delivery time may vary depending holidays, customs, etc. Once your order have been shipped, this is the ESTIMATED TIME of delivery:
* USA/CANADA: 10-25 working days to be delivered
* EUROPE: 15-25 working days to be delivered
* ASIA/AUSTRALIA: 15-30 working days to be delivered

I'm based on Mexico City, MEXICO. Keep on mind the delivery time may vary and depending completely on the postal service, customs, season, holidays or the distance between our countries that's why I can't give you and exact delivery day.

♡ Please check the status of your package REGULARLY, if it is still at my country i could do anything to help you but, once it left my country is COMPLETELY YOUR RESPONSABILITY and obligation to stay tuned and contact directly to your postal service to solve any issue with your package.

♡ Delays on shippings don't depend on me, remember that i don't have any control over the delivery time, so please BE PATIENT.

♡ If already have passed more than 30 days and you haven't received your package, you should have to contact directly with your local post office.

♡ If the postal service returns the package because anybody were at home or you never picked up or claim your package at the post office, i won't be able to make a full refund.
Additional policies and FAQs
Every package is purrfectly wrapped with care and love specially for you!

I do my best to showcase the real colour of all the products, but due to monitor settings colours may be slightly different in person, but just a little bit, don't worry!

If you are interested in custom accessories or wholesale please send me a convo!