Princess Samantha Studios

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Popcorn n Popsicles

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Popcorn n Popsicles


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Shop policies

Last updated on April 29, 2022

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Welcome to my shop! I started crochet-ing since I was 17.
I love japanese amigurumi and am amazed by the cuteness of various amigurumi toys & crochet techniques.

Have fun looking around!

Accepted payment methods

Returns and exchanges
* I want you to be 100% happy & satisfied with your purchase. I do my level best to will work with you if you are unsatisfied in any way.

* Although I cannot offer refunds, I would be happy to offer an exchange. If for some reason you find that your item is not satisfactory, please contact me within 5 days of receiving the item, I will gladly exchange it for something else of the same price. However, the item must reach me in new and unused condition before I send your replacement. Please note that we are not responsible for shipping fees on exchanged items

There are no returns/exchanges/refund for custom/special order or reserved items.

My interest is to make you HAPPY with your purchase and the service you receive.
* For international buyer, I only accept payment through PAYPAL.

* For Malaysian buyer, kindly convo me on the payment options. You can either bank into my Maybank account / Hong Leong Bank account.

* Order without payment more than 3 days will be canceled. However, I will contact you through e-mail as well as Etsy's convo system to follow up about payment before I cancel the sale
* I ship all my orders worldwide from Malaysia. If international shipping is not listed, please email me for detail.

* The shipping fee is based on actual postage. If there is any excess postage fee charged, I will refund the excess postage fee via paypal.

* I engage Pos Malaysia (the reliable shipping service provider in Malaysia.) to ship all my orders. It is my shop policy to use POS Malaysia Air parcel registered mail.

* Since the parcel is sent by registered mail or air mail, it is the buyer's responsibilities to contact their local post office for redelivery or pick up services when needed. I will not be responsible if the parcel is not pick up from your own local post office and lost during retour back to me when claim period is over.

* Shipping rate does not include insurance but will provide upon request. Please convo me to quote the charges. In the case of unfortunate lost package, I will not be responsible if buyer didn't insure the package.

*Please allow 2 business day for delivery to be arranged once payment has been received.

*I only ship to the CONFIRMED ADDRESS from your PayPal account. Please kindly contact me if you want to ship to another address for a gift or for some reason it's not possible to ship to the address from your PayPal account. Please be sure your shipping address is correct as i am not responsible for orders shipped to the wrong location. I am also not responsible for additional postage to re-ship the order if the packaged has been returned to me for any reason (unless i mistakenly shipped it the incorrect address, of course).

Purchasing several items at one time saves greatly on shipping charges and I am more than happy to offer this option that can be forwarded in the one parcel box or large padded envelope and deliver to the same address. Please ask for the shipping fees before purchase and I will email you with the quote to you within 1 business day. Alternatively, you may proceed as usual & I definitely will refund any differences to you via PayPal.

*Local shipment will approximately take 3 to 4 days to deliver.

*International shipment, please refer the countries below for the delivery time frame. This is estimated delivery from our local post office and the actual delivery time will depend on your local post office traffic as well.
1) Asia - 7 to 10 working days
2) Europe, Australia & New Zealand - 10 to 14 working days
3) USA - 14 to 21 working days
4) Canada & Countries at South America - 15 to 28 working days
5) Others countries - above 28 working days

*Import duty, custom fees, tariffs etc will be borned by buyer. Please check with your local post office or Custom for further information.

*Kindly leave a feedback once you have received your purchased merchandise to ensure safe delivery of the goods.
Additional policies and FAQs
Have something in mind? Great! Let me know & I will work with you. I love custom orders!!