hoverfly

Dog Sweaters - Because Big Dogs Need Cozy Sweaters too

Eagle, Idaho · 686 Sales

hoverfly

Dog Sweaters - Because Big Dogs Need Cozy Sweaters too

Eagle, Idaho 686 Sales On Etsy since 2006

0 out of 5 stars
(347)

Shop owner

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Note from shop owner Thanks for your interest in Hoverfly dog sweaters at Etsy.com. We are temporarily closed. Please check back for updates.

Facebook Fan Page:
- http://www.facebook.com/pages/Hoverfly-Shop/50417002938?ref=sgm

Note from shop owner

Last updated on Nov 27, 2016

Thanks for your interest in Hoverfly dog sweaters at Etsy.com. We are temporarily closed. Please check back for updates.

Facebook Fan Page:
- http://www.facebook.com/pages/Hoverfly-Shop/50417002938?ref=sgm

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Contact shop owner

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Reviews

No reviews in the last year
Nyla Robinson

Nyla Robinson on Feb 2, 2016

5 out of 5 stars

As always a beautiful, cozy, well made sweater that fits as if custom made (though it wasn't). My biggest obstacle now is just getting it off Bodie!

brewjaz

brewjaz on Feb 11, 2014

5 out of 5 stars

Very well made. They fit well and look great on my dogs. Prompt delivery and pleasant to deal with!

DuchessCraft

DuchessCraft on Feb 6, 2014

5 out of 5 stars

Favorite seller, good communication & excellent customer service!

View all 347 reviews

Shop policies

Last updated on November 18, 2012
We love our customers and strive to create the best customer service experience possible.

Items are from a smoke-free home, handmade by me and two sewing & gardening (and cookie baking helper) dogs.

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This is the source of the original comfy sweater without enclosures, and without fabric to bind between the legs. When you purchase from me, you can be assured you are supporting a designer who put a lot of thought and effort into the design. Please see my profile for more information about my the design and why I created it.

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Custom sweaters fast, just ask (see sold items & feedback pictures for ideas). My happy customers range from Pugs to Great Danes.

- FREE SHIPPING to US and Canada, refunds on International shipping charge overages (International Shippers pay $12 which is subject to up to 100% refund after actual postage is determined.)

- Free custom fitting before & after sale. Just ask. I want your dog to love wearing its new sweater.

- Sales are NEVER final. If you aren't happy, please let me know, I will make it right.

- ONE YEAR REPLACEMENT OFFER (please see your receipt for details.)

This is a message-friendly shop.

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Because dogs come in all shapes, sizes, and angles, fitting is an art, not a science. I am happy to work with you to perfect any ill-fitting sweaters. I am also happy to accept a return and provide a full refund in the event that you are not perfectly happy.

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MEASURING YOUR DOG

PLEASE MEASURE CAREFULLY.

Sometimes old or frequently used measuring tapes can stretch over time, causing incorrect measurements. If you are unsure, check your measuring tape against a ruler.

MEASURING PHOTOGRAPHS AND INSTRUCTIONS

http://www.flickr.com/photos/hoverfly/

If you are still unsure, just send me a picture attached to a convo. (Try to send a side view picture of your dog--hold the camera down at the dog's level when taking the picture instead of taking the picture from above the dog.)

DON'T WANT TO MEASURE? No problem. Send me a message and we'll work something out.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
For all purchases unless arrangements were made prior to the purchase: Immediate Payment is required.

For Paypal Payments:

If you are new to Etsy and using Paypal as your payment method, please don't forget to visit Paypal, during your checkout, to pay for your purchase. If you missed the link to Paypal during checkout, you can find it by selecting "Purchases" from the menu on the left, and then "View Receipt". Follow the link to Paypal to pay for your purchase.

Please make sure your shipping address is correct on your Paypal account. I prefer to ship to the address on file with Paypal.

For Google Checkout:

To select Google Checkout, please send me a convo in advance of your purchase requesting Google Checkout and include your email address for invoice.
Shipping
SHIPPING UPDATE: NOVEMBER - DECEMBER 2012

Purchases completed prior to 6 PM* Nov 18th will ship by Nov 24th.

Purchases completed after 6 PM* Nov. 18th thru 6 PM Dec 2nd will ship by Dec 7th.

Purchases completed after 6 PM* Dec 2nd could take up to 2 weeks to ship--pending schedule update.

*Mountain time zone


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Free Shipping is for First Class service through the US Post Office.

If your item is Ready to Wear, it will ship directly following receipt of payment unless special shipping circumstances apply.

If you item is Made to Order / Custom Made, it will ship within about a day of both receipt of your measurements and your payment.

Orders take on average 4.5 days from the time you make your payment (as long as your measurements have been supplied and are accurate and you provided all other required information) to arrival at your address. You can also speed up your delivery by ensuring that your shipping information is the same and correct in both Paypal and Etsy.

If I am experiencing shipping or production delays, I will post information above, on my Facebook page, and it will also be noted on your invoice.

Holter vests take additional time.

Shipping to Canada takes additional time--your order will ship quickly but customs may delay delivery.

All items shipped F.O.B. (seller's post office).
Refunds and Exchanges
Sales are never final: If you receive your sweater and it does not fit, please do not hesitate to contact me--I will make it right.

ONE YEAR REPLACEMENT OFFER

I know how hard dogs can be on their sweaters and include a special replacement policy with each sweater purchased. Please check your receipt for details.

RETURN POLICY

Buyers must contact store to confirm refund request.

(Holter vest must be unused for full refund. However, Holter vest owners enjoy lifetime free repair service.)
Additional policies and FAQs
Please do not hesitate to contact me with any questions.

h o v e r f l y . e t s y . c o m

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