It's just little ol' me here and unfortunately I don't have the resources or funding of a department store. Due to the one of a kind custom handmade nature of my items, returns for stock items listed and purchased from my shop are done on a case by case basis. Please message me to discuss your case specifics. If accepted, item must be returned promptly (within 5 days) in the same condition as it was shipped (return shipping is the responsibility of the buyer). Original shipping costs will not be refunded.

*****Because they are constructed only by request and specifically to fit your needs, returns on Custom Orders are not accepted. ****.

Customer service is a top priority with me, so please do not hesitate to convo or email me if an issue ever comes about. We can work together to make it right!

I accept Paypal and Direct Checkout through Etsy for transaction payments.

**TEXAS RESIDENTS** are subject to an 8.25% sales tax which will be automatically added to your order when checking out/making payment.

I ship via USPS. Item(s) will be shipped via USPS Priority Mail or USPS 1st Class Mail depending on the size/weight of the item(s) selected.

NEW* Flat rate shipping of $5.50 or $2.50 on your order! If you order multiple items, please note that the shipping overage will be refunded,

Currently shipping rates are only listed for US addresses.
I will also ship to: in Canada, Australia or the U.K
If you live in one of these countries and would like to place an order, please message me for shipping rates.

All items shown listed in my shop are READY TO SHIP and will be shipped within 1-2 business days (not including Holidays and weekends).

All items are handmade exclusively by me in a pet/smoke free home studio.
Thank you ever so much for stopping by!!

Your privacy and trust are very important to me. This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for example: a custom order, questions or information about your order), if you contact me directly.

•Information Sharing and Disclosure
-Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

•Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
•Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
•Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

•Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer. Hypernoodle uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic data and webpage usage. You have the option to opt-out of Google Analytics cookies altogether by requesting with Google to opt-out of their Google Analytics Opt-Out Add-on.

•Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

•Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
•Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
•Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Hypernoodle, am the data controller of your personal information. If you have any questions or concerns, you may contact me at hypernoodle1 [!at] gmail.com