iloniti

Please read our Policies thoroughly:
♥ Easy and friendly, I accept exchanges, no questions asked as long as you contact us within 3 days, and the order is returned with no damage to the item. Please, remember the shipping cost is on your responsibility.
♥ Exchanges for orders from 100$  will be charged 20% restocking fees.
♥The package should be sent out to us within 7 days from the date you contacted me + providing a tracking number.
♥ Please notice we will not be able to accept :    Customized  orders,     Sale items,     Bulk Orders - Discounted Orders These sales are final.    Rushed orders ♥ I make each item from scratch to order; we do not resell returned items, please respect it and don't order multiple items to purchase one and return the rest- for an understandable reason we won't be able to accept those as returns I hope to get your understanding. 

In any issue, I am here for you. Please feel free anytime I'm a friendly Love Care and Cherish all My Customers! ♥♥♥
We provide a warranty for the plating of the jewelry for up to 1 year from the date of purchase. If you have an item that needs a repair  (after it was used), you can mail it to us for a free repair. We will send the item back to you at no charge.

♥ I accept payments on Paypal, all major Credit cards are acceptable on Paypal. .
Please make your payment within 48 hours. If payment is not received after 3 days, The transaction will be automatically canceled and the items would be relisted.

Orders are processed and shipped out within 1-4 business days.

Orders are shipped to the address stated on your Etsy invoice unless otherwise indicated via "Note to Seller" at checkout. If the address is incorrect buyers are responsible for re-shipping fees after the item has been returned back to us.



SHIPPING & DELIVERY

Our Jewelry is made to order Please allow 2-4 days to make the jewelry, Delivery time to The U.S is approximately 4-8 business days after payment and processing time. (Not Inc National Holidays, Sat-Sun)

We ship worldwide from our Studio in Israel all orders as bulk to our logistics in New York, The packages are Stamped and shipped individually By us from
New York Via USPS services

To: French, United Kingdom, Spain, Switzerland, Belgium, Germany, Sweden
We ship via Expedited service 1-3 processing days 5-12 Business days delivery

To Australia, we ship via expedited service 1-4 processing days 08-13 Business days delivery


International orders out of the U.S
**************************************
Please Note delays due to customs in your country are out of our control - packages will be delivered after it will be released from customs.
*Shipped directly from Tel Aviv Studio


Rest of the world 14-21

Additional IMPORTANT info :
* Most of the packages in the U.S.A arrive within 5-7 Business days.
* [Some Case in Italy / South America/ Mexico 2-4 weeks]
* Express Orders are rushed and shipped directly from our studio in Tel Aviv
* International orders out of the U.S Items will ship via international registered mail service with tracking number

Please choose the Upgrade shipping option on checkout.
I’m not responsible for the loss or damage during transit, but if you have any issues, please contact me and I will do everything to help out Trust me I care for you!

International customers are responsible for all fees associated with shipping to their respective countries. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. All international orders will have full value declared on customs forms - no exceptions.

If your order is intended for a special occasion or festive event, please order in advance or select express shipping upon checkout.

All shipping methods inc insurance

We put much Love Care and Effort into making our jewelry, we want you to enjoy it ♥
If for some reason you are not satisfied- contact us and we will work it out - it's a promise :)
Our Collection is updated with new trendy and chic jewelry on a daily basis, we would love seeing you again ♥

Petite Delights is one of the shops we own on Etsy
Check out our Jewelry Supplies store :
https://www.etsy.com/shop/pearlasupplies

Thank you
Ilona and The Petite delights Team

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

The information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.



Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.


Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.



Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.


How to Contact Me

For purposes of EU data protection law, I, Ilona Rubin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at ilonarubin [!at] gmail.com