Etsy Direct Check Out (payment methods include all those accepted by etsy including credit & debit cards, Paypal, Etsy Gift cards etc).

I am a UK registered trader, but spend a lot of time down in Southern Spain in the sun. All shoes are sent with tracking number.

See shipping tab for current preparation time.

Approx. postal times from Spain:
UK - 4-15 days
The rest of Europe - 4-15 days
Outside Europe (except USA) - 15-30 days
USA & Canada - Currently between 5-7 days. However, very occasionally there may be a delay due to being held in customs as there is extremely high security on mail entering the USA.

Please note I do not post to Russia, Argentina or Mexico (shoe imports are not allowed in case of the latter 2 ).

Please note that if the delivery company attempts delivery but no one is home, they will leave notification and you may have to collect your order from your local depot/ post office. Your order is normally available at the depot/ post office for a few days for collection but the number of days varies depending on the delivery company.

The delivery company will then return to me. I am normally advised before this happens and message the buyer advising them to contact the delivery company urgently.

Any additional shipping and customs charges for returning the order to me will need to be paid be the buyer.
The buyer is also responsible for paying the shipping charges to resend the order.

The same applies if delivery is not possible due to an incorrect address given by the buyer when placing the order.

Please note that shoes are posted from Spain and that buyers are responsible for any and all duties and customs charges that may be incurred. I'm not responsible for delays due to customs.

The shoes are NOT Converse brand (which are 1/2 - 1 size larger than the size printed in the shoe). I use various different brands and unbranded shoes.
Please contact me if you wish original Converse branded shoes, however they are very expensive to purchase in Europe and the additional cost is approx. £60 on top of the listing price.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Lisa Jeffery, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lisamjef [!at] gmail.com.