Kosmika

I accept payment through PayPal AND Direct Checkout.

Payments through PayPal eCheck are possible, but please convo me BEFORE purchasing; shipment will be delayed until payment is complete, usually within 3-5 days from eCheck issue date.

If you need assitance with PayPal procedures, please contact me, I'll be happy to help you :)

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Il pagamento e' possibile tramite PayPal* e il Direct Checkout di Etsy, entrambi con carta di credito, e va completato entro il giorno dell'acquisto.
Se avete bisogno di assistenza nella procedura di acquisto o di pagamento contattatemi tramite Etsy o tramite email, saro' felice di aiutarvi.
*Tramite PayPal potete usare anche la carta PostePay.

Per l'Italia e'disponibile anche il pagamento con bonifico o ricarica PostePay, mandatemi un messaggio tramite Etsy o un'email prima dell'acquisto e vi fornirò tutti i dati :)
La spedizione dell'acquisto avverà solo ad avvenuta ricezione del pagamento (di solito 3-5 giorni).

Items will be shipped to the Etsy address specified in your order.

I usually mail orders TWICE a week (on Tuesday and Friday).
In case of rush orders please contact me and I'll do my best. :).
My recent shipments to USA took only 5-6 days, but generally international orders (based also on my experience as a buyer) sometimes may need 2-4 weeks to get to you - usually due to customs bureaucracy - so please be patient or plan your purchase in advance :)

♻I try to be environment friendly and to recycle packaging whenever possible, especially plastic bags, ribbon and cardboard.

Items will come nicely packed, but if you have special needs, such a particular gift wrap/box or a note to add to the item, specify it in the 'message to the seller' and I'll be happy to do it for you at no extra charge, of course.

Please double check your existing customs laws, as I can't be responsible for any eventual trouble or overcharge for importing goods in your country.

IMPORTANT---> You are responsible for double checking the address you provide, please be careful, I can not guess if you gave the correct one or not.
Items sent to the wrong address or unclaimed are not refundable.

Registered mail is available, just select it at checkout (it ranges from 2€ to 5€ more than standard mail)
--> Currently I ship to MEXICO, PHILIPPINES and BRUNEI with REGISTERED MAIL ONLY!

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Spedisco con posta prioritaria Posta1, cn prova di consegna, ma non tracciabile. I tempi di consegna in Italia solitamente sono molto brevi, circa 2-7 giorni.
E possibile la spedizione con Raccomandata (+3€ circa) e corriere (+4€ circa) selezionandola al momento dell'ordine, subito prima del pagamento.
Alcuni articoli vengono spediti esclusivamente con spedizioni tracciabili, senza eccezioni.

In alcune aree in cui ho sperimentato difficoltà con le consegne o ripetuti furti di corrispondenza potrò richiedere la spedizione esclusivamente con Raccomandata o corriere.

Il vostro acquisto arriverà in una confezione regalo, ma se avete esigenze particolari, ad esempio un colore preferito o un biglietto da includere nel pacchetto, chiedete pure: cercherò di fare il possibile :)
Se è un regalo spedito direttamente al destinatario, ricordatevi di selezionare l'opzione o di dirmelo, così non includerò nel pacchetto la ricevuta cartacea con il prezzo ;)

♻ Generalmente cerco di essere attenta all'ambiente e riutilizzare per l'imballaggio plastica riciclata da altre confezioni. Lo stesso vale per buona parte della carta e del cartoncino utilizzato. :)
Le ricevute sono stampate su carta 100% riciclata.

Custom orders are welcome, just contact me :)
If you are satisfied, don't just tell me (which is much appreciated, btw), but leave a positive feedback! ;)

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Se siete soddisfatti del vostro acquisto non limitatevi a dirmelo (cosa che comunque apprezzo moltissimo), ma lasciate un feedback positivo!
(per farlo andate nella sezione 'acquisti')

Per qualsiasi chiarimento non esitate a contattarmi! :)


***As the artist, I retain copyright over my work and this is not licensed for other use without my explicit permission. I also retain copyright over the images of my work as displayed on this website and others.


Privacy policy

How i use your information: To fulfill your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (a telephone number for an express delivery option, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy, for my legal and regulatory obligations as required for any tax checks in my country. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Laura Dusini, am the data controller of your personal information. If you have any questions or concerns, you may contact me at kosmi [!at] libero.it.

Alternately, you may mail me at: Laura Dusini – Via Carlo Pisacane 7 06127 Perugia, (PG) Italy