FlashAndTrashVintage

Due to the custom nature of the item we do not accept returns, exchanges or
requests for alterations after delivery. We ask that you communicate any specific
requests through our message conversation during the order process. We only know
about a preference or request if you specify it in your message. We will always do
our best to accommodate your requests!

What are the sizing details? What if it doesn't fit after I try it on?
A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

Due to the high volume of orders that we create and ship every day we are unable to
send photos or create mock-ups before production and shipment. We do have a
photo proof package listing for purchase if you are interested. We also sometimes
share sneak peeks of customer items on our Instagram or Facebook

There are no refunds since every item is custom. If an item breaks in shipment we have
insured its value up to $100 and you can submit the claim to USPS online to have that
insurance amount sent to you as a check in the mail. If you would like more than $100 of
insurance please let us know at the time of purchase. Note that when submitting an
insurance claim **You MUST have photos of the item and the box/packaging and you must
retain the box/packaging to take to the post office if proof of damage is required. Shipping
insurance MAY also require that the customer take the damaged item to a waste yard for
disposal and obtain proof of disposal.
**Note that any damage must be reported to our shop within 48 hours of the package
arriving.

All orders will be processed in our standard 3-10 business days. If you need it
SOONER you can purchase the Rush Order Fee listing in our shop, and these items will be processed in 2 business days.

Flash and Trash Vintage is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages.
If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police
department.

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

For clothing items, please wash items inside out in cold water, do not bleach, do not dry clean, and do not iron directly on the design. What are the sizing details? What if it doesn't fit after I try it on? A detailed size chart is available in all listings. It is the buyer's responsibility to select the correct size.

Due to the nature of the digital download file, no refund or cancellation can be
offered. If there's any problem with the image please contact us for further
assistance.

A mockup file is a digital image file that you can edit by using computer software
such as Photoshop, Canva, Design Space and other photo editing softwares. Our
Mockup files are Flat JPG files and will not have any of our watermark or design on the actual images you'll receive so you can easily just add your own designs on it.
What are the sizing details? What if it doesn't fit after I try it on? A detailed size
chart is available in all listings. It is the buyer's responsibility to select the correct
size.

Do I need to have a Canva Account?
Yes, you will need to signup with Canva to be able to access & edit templates that
are purchased. You can sign up for Free or Pro