lisadejohn

Lisa DeJohn Studio Shop

Portsmouth, New Hampshire On Etsy since 2009

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

lisadejohn

Lisa DeJohn Studio Shop

Portsmouth, New Hampshire | 223 Sales

lisadejohn is taking a short break

Loading

Note from shop owner Thanks for stopping by my shop! I greatly appreciate your business.
Please direct message me for any questions at lisa [!at] lisadejohn.com and I will do my best to accommodate you :) Thank you for understanding! All my best, Lisa

Note from shop owner

Last updated on May 26, 2018

Thanks for stopping by my shop! I greatly appreciate your business.
Please direct message me for any questions at lisa [!at] lisadejohn.com and I will do my best to accommodate you :) Thank you for understanding! All my best, Lisa

Lisa DeJohn

Contact shop owner

Lisa DeJohn

Reviews

No reviews in the last year
See reviews that mention:
quality 2 shipping 9 customer service 6

Shop policies

Last updated on September 30, 2015
Welcome to my shop where I sell mostly prints, sometimes original paintings and collages.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
No refunds on purchases of prints, I will of course do an exchange of the same print if your delivered print is damaged in shipping but sufficient proof must be shown that the piece was lost or damaged.

If an original painting or collage is damaged or lost in shipping I will issue a refund but sufficient proof must be shown that the piece was lost or damaged.

I cannot accept returns on custom/personalized art work. Please double check the proof I send for color and spelling and be sure you ordered the size you wish to purchase. I cannot be responsible and cannot offer compensation once the proof has been printed. I am happy to offer two revisions before the final approval of the art work.
Payment
If paying by paypal or credit card I will ship the item(s) between 3-5 business days unless I have a note stating otherwise on the front page of my public shop.

When personalized art work is offered, it will be processed in 3-5 business days and then printed and shipped upon approval of the buyer. This whole process can take about 7 business days until shipment depending on the communication of the buyer.
Shipping
All 13x19 prints and original art work are shipped USPS Priority Mail (with delivery confirmation inside the U.S.).

All 8 1/2x11 and 11x14 prints are shipped USPS First Class Mail.

If you'd like another shipping method, please inquire via conversations and I will make a special listing for you.

Please note that orders being shipped to certain places such as Australia and Europe can take up to three weeks or more to arrive due to delays in customs through USPS. If you prefer that I expedite your package by FedEx or USPS Priority Mail please send me a message and I will make up a special listing for you with the FedEx or USPS Priority Mail shipping charges.
Additional policies and FAQs
I prefer not to do exchanges simply because of a change of heart. However, if this is the case you must assume responsibility of payment for return shipping from your end. Return the original print/prints or original art work in the condition in which they were originally shipped to you. You must also pay for the shipment of the newly chosen exchanged art work. If the originally chosen art is returned damaged, I will ask for payment to compensate for the damaged art work.