LisaFlanders

DOMESTIC

Items ship via USPS Priority Mail.

INTERNATIONAL

Items mailed outside the United States ship via USPS Priority Mail International.

I am not responsible for items lost in the mail on international shipping. I am not responsible for impounding by customs on international orders. I am not responsible for any additional customs fees, VAT, duty, taxes or costs associated with international orders. These are the responsibility of the buyer. Please be aware of your country's customs policies regarding jewelry before ordering.

*I DO NOT SHIP TO ITALY OR SINGAPORE*

FABRICATION TIME ALLOWANCE

I am a one woman operation. I design and create each and every piece of my original handmade artisan jewelry myself, along with doing all of my own photography and shipping. Please allow time for the fabrication of your made-to-order items.

Fabrication time is currently running around a week at this time.



LIFETIME GUARANTEE ON WORKMANSHIP

I pride myself on top-quality craftsmanship and my work comes with a lifetime guarantee. (This guarantee covers normal wear, not things like running your earring over with your car or dropping it down the garbage disposal). If anything happens to the piece that involves an issue with craftsmanship I will repair/replace it at my cost, including shipping.



MULTIPLE ITEM COUPON CODES

Coupon Codes are available for discounts on multiple items purchased at the same time. Enter the Coupon Code at check-out that corresponds to the number of items you are purchasing for increasing savings on multiple items purchased at the same time. | TWOITEMDISCOUNT 10% off | THREEITEMDISCOUNT 15% off | FOURITEMDISCOUNT 20% off | Convo me if you are purchasing more than 4 items at the same time for a special Coupon Code.

To use Coupon Codes, go to your Shopping Cart, select the method of "How You'll Pay," then click the blue link that says, "Apply Shop Coupon Code."

*To receive discount, Coupon Codes must be entered at check-out.*



GIFT CERTIFICATES

Convo me for a listing for a Gift Certificate in the amount of your choosing. Within one day of paying for your Gift Certificate, you will receive a PDF file via email with a unique code, which you can either print out or send to the recipient.

How To Redeem Gift Certificates:

- Look through my shop and decide what you'd like to order.
- Contact me via the "Contact" button on the menu of the home page. Tell me what you've decided on, and give me your unique code that is printed on your Gift Certificate.
- I will set up a Reserved Listing for you with your adjusted price, and if there is a difference, you can pay then.
- Your gift will ship within 3 days of purchase if it is an already-made item. If it is made to order, please allow for the fabrication time stated in the listing of the item(s) you have selected.

*Please Note: The Gift Certificate value will be applied to the cost of the item(s) and postage, and if there is a difference, it will be the responsibility of the person redeeming the Gift Certificate. Item(s) will not ship until total cost, as indicated in the Reserved Listing of the recipient (please see steps on redeeming Gift Certificates above) is covered. Gift certificates are non-refundable and may not be redeemed for cash. Also, no change will be given - if the recipient does not redeem the full value of the Gift Certificate, s/he can save the balance for a later purchase.



ITEMS PURCHASED AS GIFTS FOR OTHERS MAY BE EXCHANGED

Items purchased as gifts for others may be exchanged by the recipient of the gift.



KNOW YOUR BODY CHEMISTRY

Different people's body chemistry reacts differently to cuprous metals. While copper is a pure elemental metal, it can react with the skin of people with an acidic body chemistry to cause green "copper salts." This is natural and completely harmless and can be easily washed off.

When purchasing jewelry, such as cuff bracelets, in which cuprous metals come in direct contact with the skin, you are responsible to know your own body chemistry prior to ordering.



A NOTE ON THE USE OF ANIMAL BY-PRODUCTS IN MY WORK

I was an ethical vegetarian for 40 years before going completely vegan 4 years ago. I do not purchase new items containing bone, horn, pearls, shell, leather or silk for use in my work. I will, however, sometimes salvage vintage pieces containing these materials from flea markets, thrift stores and yard sales. The current status of my evolving beliefs on this issue is that, in the case of a 1960's bone necklace for example, the soul is long gone and all that remains a half a century later are the material elements. So I use these materials with respect and with the intent of creating cruelty-free jewelry.