lollipopworkshop

custom wedding cake toppers & happy handmade things!

On Etsy since 2007

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

lollipopworkshop

custom wedding cake toppers & happy handmade things!

2,845 Sales

Announcement    Helloes! Our cute custom wedding & celebration cake toppers are all handmade-to-order and have been featured by many reputable websites & magazines such as Martha Stewart Weddings, Brides, Weddingbells, Cosmopolitan, Good Housekeeping, & US Weekly to name a few. We'd love to make something super duper special for you, so have a look through our shop or pop on over to Instagram (@lollipop_workshop_ ) to see lots more examples of our work. Cheers!

:: A NOTE ABOUT ORDERING A CUSTOM CAKE TOPPER IN 2020 :: In effort to allow time for some fun new projects we're working on, we'll be drastically reducing the number of custom orders we take this year, and as such, our production schedule is filling up much quicker than usual. If you're considering having a cake topper made for your event, we recommend submitting an order request form to us at least 2-3 MONTHS before you would like to RECEIVE it. Also, if ordering from abroad, please take into consideration the extra time required to ship overseas. (Our current cake topper queue is approximately 8-10 weeks.)

If your event is less than 2 months away, please send a message to us that includes your event date & shipping location so we can determine if a rush order is possible.

*** COVID-19 UPDATE: We're currently operating on an abbreviated schedule, so please be aware that our response times may be a wee bit longer than usual and we will only be shipping orders once per week. Thanks for your patience & understanding. Stay happy & well! ***

Announcement

Last updated on Sep 27, 2020

Helloes! Our cute custom wedding & celebration cake toppers are all handmade-to-order and have been featured by many reputable websites & magazines such as Martha Stewart Weddings, Brides, Weddingbells, Cosmopolitan, Good Housekeeping, & US Weekly to name a few. We'd love to make something super duper special for you, so have a look through our shop or pop on over to Instagram (@lollipop_workshop_ ) to see lots more examples of our work. Cheers!

:: A NOTE ABOUT ORDERING A CUSTOM CAKE TOPPER IN 2020 :: In effort to allow time for some fun new projects we're working on, we'll be drastically reducing the number of custom orders we take this year, and as such, our production schedule is filling up much quicker than usual. If you're considering having a cake topper made for your event, we recommend submitting an order request form to us at least 2-3 MONTHS before you would like to RECEIVE it. Also, if ordering from abroad, please take into consideration the extra time required to ship overseas. (Our current cake topper queue is approximately 8-10 weeks.)

If your event is less than 2 months away, please send a message to us that includes your event date & shipping location so we can determine if a rush order is possible.

*** COVID-19 UPDATE: We're currently operating on an abbreviated schedule, so please be aware that our response times may be a wee bit longer than usual and we will only be shipping orders once per week. Thanks for your patience & understanding. Stay happy & well! ***

Items

 
lollipopworkshop

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lollipopworkshop

Reviews

Average item review
5 out of 5 stars
(572)
See reviews that mention:
quality 21 shipping 50 customer service 108

About lollipopworkshop

Sales 2,845
On Etsy since 2007

Shop policies

Last updated on September 15, 2020
• PLEASE READ BEFORE PLACING A CUSTOM ORDER •

when submitting a custom order request form to us, please be sure to use the link below when choosing details such as skintone, haircolor, clothing, etc.:

https://photos.app.goo.gl/Aa6bqdXvST89S89U6


• changes and/or additions to custom orders can be made up to 6 weeks before the estimated completion date, but please note that certain details cannot be revised once the order has been completed.

• if we make an error on your order, we will absolutely revise it at no additional cost. if you are responsible for making the error (for example: choosing the wrong skintone, changing your mind about clothing color, etc.), a fee will be charged to make the revision if the revision is possible. there are no returns, exchanges, or refunds on custom orders, so please be sure you have submitted the correct details for a custom cake topper order.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
• changes to custom orders allowed 6 weeks prior to completion date.
• 100% refund on orders canceled within 1 week of purchase.
• no refunds given beyond 1 week of purchase date.
• should you receive a non-shipping-related broken or damaged item, please contact us within 3 days of receipt and we will work together to resolve the issue.
Payment
• all orders must be paid in full within 24 hours.
• custom orders are not placed in our production queue until paid in full.
• if you need some extra time to make your payment, please email us and we'll be happy to sort something out for you.
• all orders left unpaid will be canceled out after 2 days unless you contact us to make a payment arrangement.
• should you have a change of heart, we offer a 100% refund on orders canceled within 1 week of purchase.
• no refunds given beyond 1 week of purchase date.
Shipping
• S H I P P I N G ∙ I N F O •

shipping charges are calculated at checkout. you'll be able to choose the option which best fits your budget & timeframe, and you'll also be able to add shipping insurance (in most cases).


∙ US First Class Mail (3-5 business days)*
∙ US Priority Mail (1-3 business days)*
∙ US Express Mail (1-2 business days)*

∙ International First Class (varies, 2 weeks+)*
∙ International Priority (6-10 business days)*
∙ International Express (3-5 business days)*

*please allow additional time for delivery as current USPS transit times have been extended due to the pandemic.

as a result, our free standard shipping option (USPS First Class) is taking approximately 10 days to arrive & the USPS Priority Mail option is taking approximately one week to arrive. USPS does not guarantee the First Class or Priority Mail transit times during the pandemic, but they do currently still guarantee their Express Mail option. please visit USPS.com for further details.

: please note :
∙ we are not responsible for import taxes charged by your country.
∙ we are not responsible for delays by weather, transit, or customs.
∙ we are not responsible for shipping damages caused in transit.
∙ please email us asap about any damages & we'll find a solution.

• A NOTE ABOUT INTERNATIONAL FIRST CLASS SHIPPING •
international first class shipping is very economical, but does not include full tracking or a set delivery date as it solely depends on the customs processing time within your country. please allow 2 or more weeks for this delivery option. if you would like a faster shipping method that includes tracking, please choose one of the other shipping options above. also, please be aware that we are not responsible for any customs import taxes that may be imposed by your country nor do we know in advance what the tax amount may be, if any.
Additional policies and FAQs
if you have any questions or would just like to pop in to say hello, please send us a convo - we'd love to hear from you!