Announcement   hello! our cute custom wedding & celebration cake toppers are all handmade-to-order, so each design is uniquely yours! our custom cake toppers have been featured by many reputable magazines & websites such as Martha Stewart Weddings, Brides, Weddingbells, Cosmopolitan, Good Housekeeping, StyleMePretty, Pacific Weddings, Buzzfeed, Bakerella, US Weekly, Amy Atlas, OneFabDay, & Brooklyn Bride to name a few. take a peek through our shop -we'd love to make something super duper special for you!

** WE ARE CURRENTLY BOOKING INTO NOVEMBER 2018 AND BEYOND! ** all of our regular & rush order slots have been filled for August & September, but we will possibly be adding a few additional slots to our October production schedule. if you'd like to secure a future slot for a custom cake topper, we recommend submitting an order request form to us at least 3 MONTHS in advance of when you would like to RECEIVE your cake topper. if your event is less than 3 months away, please contact us with the event date & shipping location so we may determine if a rush order is possible. also, if ordering from abroad, please take into consideration the extra time required to ship overseas. thanks!

:: PLEASE NOTE :: our admin team is operating on an abbreviated schedule through the end of August due to summer holidays, so response time answering emails and inquiries may take a few days longer as the team is not available online everyday at the moment. ;)

:: also, just a little f.y.i :: the example photos linked on our order request forms are in-process of being restored. most color/style examples are still accurate, but we are happy to clarify any that you may have questions regarding. ***

Announcement

Last updated on Aug 9, 2018

hello! our cute custom wedding & celebration cake toppers are all handmade-to-order, so each design is uniquely yours! our custom cake toppers have been featured by many reputable magazines & websites such as Martha Stewart Weddings, Brides, Weddingbells, Cosmopolitan, Good Housekeeping, StyleMePretty, Pacific Weddings, Buzzfeed, Bakerella, US Weekly, Amy Atlas, OneFabDay, & Brooklyn Bride to name a few. take a peek through our shop -we'd love to make something super duper special for you!

** WE ARE CURRENTLY BOOKING INTO NOVEMBER 2018 AND BEYOND! ** all of our regular & rush order slots have been filled for August & September, but we will possibly be adding a few additional slots to our October production schedule. if you'd like to secure a future slot for a custom cake topper, we recommend submitting an order request form to us at least 3 MONTHS in advance of when you would like to RECEIVE your cake topper. if your event is less than 3 months away, please contact us with the event date & shipping location so we may determine if a rush order is possible. also, if ordering from abroad, please take into consideration the extra time required to ship overseas. thanks!

:: PLEASE NOTE :: our admin team is operating on an abbreviated schedule through the end of August due to summer holidays, so response time answering emails and inquiries may take a few days longer as the team is not available online everyday at the moment. ;)

:: also, just a little f.y.i :: the example photos linked on our order request forms are in-process of being restored. most color/style examples are still accurate, but we are happy to clarify any that you may have questions regarding. ***

lollipopworkshop

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lollipopworkshop

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Shop policies

Last updated on January 19, 2017
• PLEASE READ BEFORE PLACING A CUSTOM ORDER •

when submitting a custom order request form to us, please be sure to use the link below when choosing details such as skintone, haircolor, clothing, etc. http://www.flickr.com/gp/lollipopworkshop/Z78s29

• changes and/or additions to custom orders can be made up to 6 weeks before the estimated completion date, but please note that certain details cannot be revised once the order has been completed.

• if we make an error on your order, we will absolutely revise it at no additional cost. if you are responsible for making the error (for example: choosing the wrong skintone, changing your mind about clothing color, etc.), a fee will be charged to make the revision, if the revision is possible.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
• changes to custom orders allowed 6 weeks prior to completion date.
• 100% refund on orders canceled within 1 week of purchase.
• no refunds given beyond 1 week of purchase date.
• should you receive a non-shipping-related broken or damaged item, please contact us within 3 days of receipt and we will work together to resolve the issue.
Payment
• all orders must be paid in full within 24 hours.
• custom orders are not placed in our production queue until paid in full.
• if you need some extra time to make your payment, please email us and we'll be happy to sort something out for you.
• all orders left unpaid will be canceled out after 2 days unless you contact us to make a payment arrangement.
• should you have a change of heart, we offer a 100% refund on orders canceled within 1 week of purchase.
• no refunds given beyond 1 week of purchase date.
Shipping
• S H I P P I N G ∙ I N F O •

shipping charges are calculated at checkout. you'll be able to choose the option which best fits your budget & timeframe, and you'll also be able to add shipping insurance (in most cases).

∙ US Priority Mail (1-3 business days)
∙ US Express Mail (1-2 business days)

∙ International First Class (varies, 2 weeks+)
∙ International Priority (6-10 business days)
∙ International Express (3-5 business days)

: please note :
∙ we are not responsible for import taxes charged by your country.
∙ we are not responsible for delays by weather, transit, or customs.
∙ we are not responsible for shipping damages caused in transit.
∙ please email us asap about any damages & we'll find a solution.

• A NOTE ABOUT INTERNATIONAL FIRST CLASS SHIPPING •
international first class shipping is very economical, but does not include full tracking or a set delivery date as it solely depends on the customs processing time within your country. please allow 2 or more weeks for this delivery option. if you would like a faster shipping method that includes tracking, please choose one of the other shipping options above. also, please be aware that we are not responsible for any customs import taxes that may be imposed your country.
Additional policies and FAQs
if you have any questions or would just like to pop in to say hello, please send us a convo - we'd love to hear from you!