lostaussie

Lost Aussie Designs by Marie Otero

132 Sales

lostaussie

Lost Aussie Designs by Marie Otero

132 Sales On Etsy since 2006

0 out of 5 stars
(79)

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Reviews

No reviews in the last year
Miss M

Miss M on Jul 24, 2016

2 out of 5 stars

One of the stamps was damaged.

lostaussie

lostaussie responded on Sep 11, 2016

Dear Miss M, You purchased the items from my store on July 11th, 2016 and they were shipped to your Priority mail and I assume you received them within a week. I did not hear from you for OVER a MONTH after you received your purchase to say that you were dissatisfied. I responded immediately to your email with what is normally considered to be fair behaviour for merchandise you have kept for that long - to return the item you consider to be defective and I would issue a refund. It is now two further weeks since that conversation and you did not respond until now. We are at TWO months past your purchase date. I will be happy to refund you for the portion of your $18.00 order of 6 stamps for the one stamp you deem defective, which would be $3.00 Thank you kindly for your business.

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Last updated on Nov 8, 2017
Frequently asked questions

FAQ

* - The items I offer come from a cat friendly home...but noted here for those with extreme allergies. :o)

* - I ship USPS (First Class, Priority Mail, Parcel Select, or Media Mail depending on the type,weight, and size of the item/items) with delivery confirmation. I try to recycle packing materials whenever possible (those in good condition).

* - All items are offered as is with no refunds. Should you ever receive a product 'not as described' or damaged in transit please let me know within 48 hours of receipt. Items damaged in transit, you will need to file a claim with USPS but I will do my best to assist you.
Please contact me within 48hrs of receipt with any concerns with your order.