Announcement
100% handmade with love and care, Lovely Nao offers luxury, quality, safety and comfort.
All Lovely Nao’s bow ties and collars are handmade by me at my home office in New York.
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Reviews
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MB on May 9, 2024
5 out of 5 starsSuch a cute cat collar! Very adjustable and fits my kitten well. Bell isn’t too loud but let’s me keep track of her while she runs through the house and helps me keep from accidentally locking her in the closet
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Elizabeth on Apr 20, 2024
5 out of 5 starsSuper cute colors and florals for my girl calico cat. She’s soft and feminine and this collar complimented her energy. Thx!
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Elizabeth on Apr 20, 2024
5 out of 5 starsMy boyfriend’s cat picked out the collar. We needed an update from their winter leather and this was purrfect for Spring!
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Alexis on Mar 3, 2024
5 out of 5 starsThese collars are phenomenal! This is the 2nd collar I’ve ordered from this shop - the first one is still in perfect condition (hasn’t faded or broke even being a year old)! 10/10 recommend🐈
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Haidy on Apr 30, 2024
5 out of 5 starsVery pretty kitty collar, and shipping was speedy. Thank you!
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Haidy on Apr 30, 2024
5 out of 5 starsVery pretty kitty collar, and shipping was speedy. Thank you!
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Rachel on Apr 29, 2024
5 out of 5 starsLove this collar! This is my second time reordering this exact color because I love the pattern and craftsmanship so much! Last one lasted a good 2-3 years! Will continue to order for my kitty!
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Rachel on Apr 29, 2024
5 out of 5 starsLove this shop! This is my second order! The last bow tie lasted us about 3 years before! Love how it moves on the collar so it’s more comfy for my kitty!
About lovelynao
LUXURY HANDMADE GIFTS FOR CATS AND CAT LOVERS
Shop members
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Jane
Owner
After the rescue of my lovely cat "Nao", I started my own brand named Lovely Nao with more than a decade of my experience creating women’s wear for fashion brands.
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Nao
Furry CEO
The one and only who made this business happen.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
♥ Processing Time ♥
Please allow 2-3 business days for your order to be shipped.
♥ Shipping Time ♥
USPS First-Class Mail: 3-5 business days
USPS Priority Mail: 1-3 Days
USPS First Class International: 2-3 weeks (for most countries)
♥ Making Changes ♥
In order to request a change to either your order details or shipping address, please send a message to us within 6 hours of placing your order. Please include as much detail as possible to avoid any unnecessary delays. Once we receive your request, we will promptly reply to confirm whether or not the change is possible.
If your order has been shipped, we have no way to re-direct the package to a different address. In this case, your best option is to place a new order with the correct shipping address. Please note that a refund (minus original shipping charge) will be issued only if the original package is returned to us.
♥ Return Policy ♥
Return requests must be made within 7 days of receiving your order and buyers are responsible for return shipping cost. Please ship item(s) back to us within 14 days of delivery.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.
♥ Collar Size Guide ♥
Small: adjustable 5” to 8”
Medium: adjustable 7” to 10”
Large: adjustable 9” to 12”
Note: Width is 3/8” for all sizes.
♥ Bow Tie Collar Size Guide ♥
Small: adjustable 5” to 8” / bow 2.5” x 1.75”
Medium: adjustable 7” to 10” / bow 2.75” x 2”
Large: adjustable 9” to 12” / bow 3” x 2.25”
Note: Width is 3/8” for all sizes.
♥ Size Advice ♥
Medium size is the average size for adult cats. We normally recommend the small size for kitties less than 1 yr old. However, measuring your cat's neck is the best way to choose the right size. It should be about 1-2 fingers gap in between the collar and cat neck.
♥ Buckle Option ♥
All of our cat collars are made using breakaway buckles for cat's safety. If the cat collar catches on something, the cat's struggling action will cause the buckle to open, freeing the cat. Or if the cat pulls hard enough, the buckle just pops open. It is designed to unbuckle without having to press on the sides if you pull it. This is how a breakaway buckle works and it is not considered as defective.
If you don't want a breakaway buckle, please leave a note when you place an order. We will use a NON-breakaway buckle for your order. Please kindly note that we do not recommend using our cat collar with a leash even if it has a NON-breakaway buckle.
♥ Hardware Color ♥
All D-rings and length adjusters are silver color only and black breakaway buckles will be used for all orders.
♥ Lost or Stolen Packages ♥
Once items are shipped, it is out of our hands. We are not responsible for items that are lost or stolen if the tracking states "Delivered". Please kindly contact the USPS Customer Care Center at 1-800-275-8777 for further assistance.
You can also use this link to report a missing package to the U.S. Postal Service: https://www.usps.com/help/missing-mail.htm