Announcement
Welcome to LUNA LAPIS - ethical crystal jewellery that is minimal with meaning.
⭐ 10% OFF orders £24+
⭐ 15% OFF orders £60+
(no codes required - discount automatically applied at checkout)
🇬🇧 FREE UK STANDARD SHIPPING!
🇺🇸 USA FREE SHIPPING ON ORDERS OVER $35!
SHIPPING TIMES: The vast majority of orders will be delivered promptly, however please be advised that the delivery window given at the checkout is an estimate only, and not a guaranteed delivery date given by the shipping providers, so please allow extra time for your item to arrive you.
If you are based in the UK and require your order by a guaranteed date, then please upgrade your shipping to the EXPRESS Delivery option.
International orders (USA, Canada, Europe) can be effected by Customs delays, so orders will be sent via International Tracked and Signed postage as standard, so International buyers will be able to track their item.
Please understand that any shipping delays are the responsibility of the shipping provider and will be outside of my control.
If you would like to follow me on Social Media to see behind the scenes of me making your jewellery pieces, or to learn more about crystals, you can find me on all the usual platforms: @lunalapiscrystals
Thank you!
Featured items
Items
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Reviews
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eilidh on Apr 28, 2024
5 out of 5 starsi am OBSESSED with this!! great quality & arrived on time! such a cute necklace too 🫶🏼
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Holly on Mar 11, 2024
5 out of 5 starsBeautiful necklace, great for a gift. Fantastic customer service and personalized note. Would recommend.
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Julie on Apr 30, 2024
5 out of 5 starsBeautiful necklace well made thank you very much it's just perfect 🥰
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amyhannah11 on Apr 27, 2024
5 out of 5 starsBeautiful necklace and a lovely size as I wasn’t looking for anything too chunky. Just perfect, thank you.
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Donna on Apr 17, 2024
5 out of 5 starsVery good service. Very good quality. Would recommend this seller
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Stacy on Apr 2, 2024
5 out of 5 starsLovely earrings. Cant say enough good things about this seller.
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Stacy on Apr 2, 2024
5 out of 5 starsI'm smitten by this lovely moonstone necklace. Lovely craftsmanship and it arrived beautifully packaged with small, thoughtful gift – it even smelled nice!
About LunaLapisCrystals
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Lauren, owner and maker behind LUNA LAPIS -
Handmade by Lauren in her home studio in Northern Ireland -
LUNA LAPIS: ethically sourced crystals, minimal design -
Necklace and earring collections to treasure -
Handmade by Lauren in her home studio in Northern Ireland
LUNA LAPIS: Ethical crystal jewellery, minimal with meaning
Shop members
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Lauren
Owner, Creator, Maker
Hi I'm Lauren, the creator of LUNA LAPIS, based in Northern Ireland. Ethical crystal jewellery; minimal with meaning. The name LUNA LAPIS gets its meaning from Latin: Luna = Moon Lapis = Stone Luna is also the name of my beautiful little cat!
Shop policies
LUNA LAPIS was founded by Lauren in 2017 from her home studio in Northern Ireland. She specialises in sourcing ethical and sustainable crystals and turns them into beautiful pieces of jewellery. As crystals are naturally occurring, each piece is truly unique!
The main concept behind the jewellery collection is ‘minimal with meaning’. By keeping the designs minimal, and using demi-fine materials, this allows the beauty of the crystal to catch your eye and fully shine on it's own.
LET'S KEEP IN TOUCH
Instagram: https://www.instagram.com/lunalapiscrystals/
Website: https://www.lunalapis.co.uk
Subscribe to my emailing list for exclusive discounts, offers, and news: http://eepurl.com/hbuST5
LUNA LAPIS is a Registered Trademark
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Payment
I can only except payment by via Etsy.
Items are made to order and are usually dispatched within 1 - 4 working days* of receiving your full cleared payment.
*Please note that items can not be dispatched on weekends or during Northern Ireland/U.K Public Holiday periods, so will be dispatched the following working day.
CANCELLATION
Unfortunately items can not be cancelled or amended once payment has been made and the item has been dispatched.
However, if you have made an error (for example you have selected the wrong item or chain length) please get in touch with me ASAP before I ship the item so I can amend your order.
VAT / TAX
International/USA buyers may have to pay additional taxes to Etsy which Etsy calculate at the checkout.
Shipping
Standard Shipping is FREE in the UK and items are dispatched by Royal Mail 2nd Class delivery. If you are in a hurry, 1st Class and Special Delivery is available to purchase as an upgrade.
❗️DELAYS / DELIVERY TIME ESTIMATES
Etsy provide delivery estimates on orders, however please bear in mind that these are approximate estimated delivery times and are NOT guaranteed delivery times as Etsy can not take unexpected delivery delays, bank holidays, postal service disruptions, etc into consideration. I can not refund for delivery that is delayed or where delivery has been attempted as this is a service issue with the delivery provider. However, with this in mind, the vast majority of orders arrive earlier than estimated or on time, and it is exceptionally rare that mail is undelivered.
All of my items are made to order in batches so your item will be dispatched usually within 1 - 4 business days (excluding weekends and Bank Holidays) unless otherwise stated at the time of purchase. Once I have dispatched an item with Royal Mail, I cannot be held liable for any delivery delays caused by Royal Mail. Please be advised that delivery processing times are unpredictable and can there can be unexpected delays for many reasons. If you are in a hurry for your item then I advise purchasing a delivery upgrade for faster shipping and/or Tracked Shipping.
If you experience a delay of more than 14 working days from date of dispatch notification (for UK delivery) or 28 working days (for USA / International orders) then please do not hesitate to get in touch with me so I can investigate with Royal Mail.
INTERNATIONAL DELIVERY
All International orders (USA, Europe, etc) are sent by Tracked and Signed For Delivery so you can follow the progress of the shipping of your item. You can find this on your order information. International orders typically take around 10 working days to be delivered, however please be advised that International delivery can take up to 4 - 6 weeks during busy periods or due to regional delays.
INTERNATIONAL DUTIES / CUSTOMS
Please note; International buyers (outside the UK) are responsible for any and all duties and customs charges that may be incurred, and are beyond my control.
IN A HURRY? UK SHIPPING UPGRADES
I offer 1st Class Shipping, and Tracked/Special Delivery as an upgrade to UK Customers at an additional cost and can be selected at checkout
1ST CLASS: Sent as 1st Class 'Signed For' delivery
EXPRESS: This is the Tracked and Special/Next Day Delivery* option. *Please note that Express Delivery is NOT next day delivery from when you place your order, it is next day delivery from when I make the order and take it to the Post Office.
For Express Delivery I would move your order to the top of my queue to make your order, but I would require that you allow me 1 working day to prepare your item and ship before 12noon the following day.
For example, if you place an order on a Monday morning and select Express Delivery it would be posted before 12noon on Tuesday, and will arrive with you on Wednesday. (Please note that Friday or Weekend orders will not be posted until Monday morning.)
The Express Delivery option is different from the 1st Class Delivery option in that I will move your order to the top of the queue to speed up your order with Express. With 1st Class I will not move your order up the queue, it will just have a quicker postage time once I take it to the Post Office.
If you have any questions about Express Delivery, please send me a conversation message before placing your order and I will be happy to answer.
HOLIDAY PERIODS
During busy holiday periods I may increase my dispatch times to 1 - 2 weeks depending on volume of orders. Dispatch times will be outlined on my listings at time of purchase so you will have an estimated delivery date.
Please allow longer for delivery during holidays and periods of high postage traffic (E.G.: close to Christmas) and bear in mind that in extreme circumstances delivery can take up to 28 working days. Unfortunately I am unable to advise on estimated delivery dates or shipping delays and any delays are outside of my control.
PACKAGING
All items are beautifully packaged with care - perfect for a gift - and sent within an eco-friendly, protected, padded parcel for safe transit.
DELAYED / UNDELIVERED ITEMS
Shipping and delivery is the sole responsibility of the delivery provider (Royal Mail, USPS, An Post, etc). Therefore, I can not be held accountable for delayed, lost or undelivered items. In the instances of International orders or upgraded UK Tracking orders, a signature will be required upon delivery for the Tracking. This is the only Tracked option that Etsy Shipping provides, so I am unable to send Tracked items without a signature upon delivery for this reason. This is beyond my control.
If you are not in to receive your order, then the delivery providers in your local area will follow their polices. This usually involves leaving a card to say that delivery was attempted and will include instructions for how you can arrange a redelivery or collection from a depot. Please follow the instructions from your local postal service to claim your mail.
In the unlikely event your item is undelivered and you believe the item to be lost, then please inform me so I can raise an issue with Etsy or Royal Mail so I can make it right with you.
Additional policies and FAQs
All my jewellery collections featuring stones are made with genuine crystals and will each have their own unique characters and colours. Please bear in mind that colours of the crystals may vary slightly than those listed, and shapes and inclusions will also vary.
Each listing uses professional photography that samples the collection. You will receive a similar crystal to the one pictured, but not the exact same crystal. Genuine crystals will each have their own unique characters and colours so please expect some variations to colour, texture, shape, inclusions/patterns and size. The beauty of each crystal is their uniqueness!
If you have a particular requirement that you would like of the collection shown, please send me a message BEFORE purchasing and I can check to see if I have a crystal that meets your needs.
CARE OF GENUINE CRYSTALS
Please note that crystals are genuine, and as such must be cared for properly to ensure they retain their natural, beautiful qualities. I include a Jewellery Care booklet with every order that includes tips on how best to care for your jewellery piece.
All crystals will have their own properties, so make sure to research your crystal type before cleansing. As a rule, avoid harsh cleaning products and avoid contact with perfume, hairspray, moisturisers, makeup, etc.
It is also recommended you do not store your crystals in direct sunlight or in humid conditions, such as bathrooms and shower rooms.
FEEDBACK
I hope you are delighted with your item - and I hope that you will leave me positive feedback on Etsy and share your shopping experience with me to others!
If you have any issues at all with your purchase then please get in touch with me first so I can do my very best to make you happy before you leave feedback.
Privacy
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information, if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
i) as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
ii) when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list
iii) if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
iv) as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
i) Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
ii) Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
iii) Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
iv) Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
i) Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
ii) Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
iii) Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
iv) Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Lauren Dawson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at lunalapis [!at] hotmail.com
More information
Frequently asked questions
Do you gift wrap?
All my pieces are beautifully wrapped with care, (either in re-purposed paper and an organza bag for plated jewellery, or in an eco friendly presentation box for Sterling Silver jewellery) so are ready to gift.
However, I also offer a 'Gift Wrap' option at an additional price which can be selected during checkout.
Gift Wrap items will be presented in a beautiful eco friendly gift box, on which I hand-stamp with eco friendly ink. I will add a free, small crystal gift (intuitively selected by me for your order) and I will also add one of my Affirmation Cards. A small handmade gift card will also be included with your message.
How do I care for my crystal jewellery?
My jewellery features genuine crystals, and as such must be cared for properly to ensure they retain their natural, beautiful qualities. You will receive a crystal jewellery care booklet with each order explaining tips on how to care for your crystal jewellery.
All crystals will have their own properties, so make sure to research your crystal type before cleansing. As a rule, avoid harsh cleaning products and avoid contact with perfume, hairspray, moisturisers, makeup, etc.
It is also recommended you do not store your crystals in direct sunlight or in humid conditions, such as bathrooms and shower rooms.
Please avoid storing your jewellery with any other jewellery pieces which have tarnished.
How do I care for my Sterling Silver or Plated jewellery chain?
My jewellery pieces are made with either solid Sterling Silver, Gold-Filled, Gold Vermeil OR are plated in 18K Gold or 925 Silver plating. Each listing will state the chain and hardware type.
To prolong the life of your jewellery I recommend the following:
• Avoid contact with chemicals (e.g.: perfume, moisturisers, soap, skin care products, hairspray, cleaning products, etc)
• Do not wear your jewellery in the shower or pool
• Store your jewellery in the organza pouch or box provided and not with other jewellery which has tarnished
• Do not store in humid environments (e.g.: bathroom)
• Do not wear your jewellery while working out as sweat can alter the PH of your skin
• Only clean jewellery gently with a soft, dry jewellery cloth.
Does your jewellery contain Nickel?
No, all of my jewellery pieces are Nickel free and made with high quality metals.
Can I get my jewellery in solid Sterling Silver / real Gold?
I offer a high quality, demi-fine jewellery pieces in solid Sterling Silver, Gold-Filled, and Gold Vermeil collections (bonded over sterling silver) which can be worn daily and to last you for many years to come.
I also offer an economy collection on 925 Silver plated and 18K Gold plated, designed for occasional wear.
Each listing will detail the chain and hardware type available for that collection.
Due to the very high costs involved with real gold, I have no plans to launch a solid gold collection at this time.
Do you cleanse/charge crystals before posting?
I charge all my crystals under the light of a recent full moon. I also cleanse each crystal in a Selenite bowl before posting to customers.
However it is recommended that you cleanse or charge crystals yourself if you wish to do so. As crystals will pick up energies around them, they may have absorbed some negative energy on their shipping journey to you.
The easiest way to cleanse your crystal would be under the moonlight. I recommend you do this simply by placing your necklace on a windowsill indoors so the crystal can absorb the moonlight, but will be protected from the rain which could damage the jewellery.
Please do not leave your crystal necklace in humid conditions or direct sunlight.
Please see jewellery care info in my FAQs.
What is the difference between Express Postage and 1st Class Postage?
The Express Postage option is different from the 1st Class Postage option in that the Express will arrive sooner than the 1st Class option.
With Express Postage, I will move your order to the top of the queue to speed up the making time. Once accepted at the Post Office (before 12noon) your order will be sent via Royal Mail Special Delivery Guarantee (by 1pm the following working day).
With 1st Class I will not move your order up the queue, it will just have a quicker postage time than standard 2nd Class once I take it to the Post Office.
If you require your order by a certain date, then Express Postage is recommended.
Please see my Shipping Policy for more information, or feel free to send me a conversation if you have any questions.
I have ordered the wrong length of chain, can I have a new chain length?
Please take care to ensure that you have ordered the correct length of chain.
If you notice that you have made an error with your chain length order, please contact me BEFORE your item has been dispatched.
If you have noticed the error after your item has been posted, please contact me to discuss. As a new chain will have to be made, there will be an associated additional cost involved to cover materials and time, plus shipping.
In some instances where the chain is solid Sterling Silver, or the crystal pendant is attached to chain and can not be removed from the chain, then you will be required to return the necklace to me so I can make you a new necklace. Again, there will be an additional cost involved to cover materials and shipping.
Do you take custom orders / commissions / can I purchase a pendant without the chain?
Unfortunately at the moment I do not have the time commitments to be able to take regular commissions or custom orders and I am only able to offer crystal necklace designs listed on my shop.
However, please don’t hesitate to contact me about a commission as I will see if I can help!
I sell my all my crystal jewellery pieces as finished items, so crystal pendants are not available to purchase separately without the necklace chain / earring.
Can I request a particular crystal from your listing photos?
All of the photos used in my listings are a sample of my collection, but are not the exact crystal you will receive.
As the crystals I use in my collections are genuine, naturally occurring crystals, each one will be completely unique and different.
In the instances where I only have a limited selection of crystals, you will have the option to choose the crystals from the photos via a drop-down menu at checkout and you will receive that crystal (eg: option 1, 2, 3, etc).
However, most of the crystals in my collection will be chosen intuitively by me for you.
However, if you have a particular requirement of crystal, then please just send me a message and I will be happy to help you find the perfect crystal from those I have available.