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Lisa Brideau

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Lisa Brideau

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Shop policies

Last updated on January 12, 2017
We want you to be completely happy with your purchase from our Etsy shop, so if you ever have any questions please convo us.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
If you have received your item and you are not completely satisfied please contact us immediately. We will discuss what to do to make everything right. Please note that vintage clothing items are not returnable - please verify sizing before purchasing & convo us if you need more detail!
Payment
We currently accept Paypal and money orders. We must receive payment before we will ship your order out; if paying by money order, this will cause a delay.

If you are local to Vancouver BC, convo us if you would like to meet to pay for and pick up your items, this is sometimes possible.
Shipping
We ship all items within one week of purchase, usually within a day or two of purchase.

For custom orders the shipping time will vary depending on the item but is usually 1 to 2 weeks, and will be confirmed once your order is placed.

All items are carefully packed to ensure they arrive at your home safely. Once they are packed they are shipped via Canada Post Airmail. Occasionally, larger orders (more than 5 items) may be shipped in two packages to reduce the costs of shipping (Canada Post's pricing structure is strange). We will tell you if this is necessary.

We do not use traceable or insured mailing methods at this time. If you would like either of these services please convo us before placing your order to find out what the cost will be - we're happy to do it. Please convo us if you would like your order rushed.

We charge actual shipping costs only and will refund any overpayments. Please note that high shipping costs are a result of Canada Post's weird rates.

Please note that for environmental reasons we do use recycled shipping materials where possible.
Additional policies and FAQs
Please note that international customers are responsible for whatever customs/duty may be charged on items entering their country.

We are a collective group - there are 3 of us: Kalin, Rhiannon, and Lisa. Some of the items listed in our store are items we've made together as a group, some are items that one of us specializes in (for example, Lisa is the delica bead master while Rhiannon makes the lovely nest rings).