masterdigitalplace

The Master Digital Place

This Privacy Policy explains how The Master Digital Place collects, uses, and shares personal information when you purchase from our Etsy shop, contact us, or otherwise use our services.

This policy does not apply to third parties we do not own or control, including Etsy. Please refer to Etsy’s Privacy Policy for more information about their practices.

1. Information We Collect

When you place an order, Etsy provides us with certain information, including:

Name

Email address

Postal address

Payment details

Order details

You may also provide additional information if you contact us directly for support.

All products are digital downloads unless otherwise stated.

2. Why We Use Your Information

We rely on the following legal bases under GDPR:

To fulfill your order and provide customer support

To comply with legal and tax obligations

With your consent, if you opt in to receive marketing emails (you may withdraw consent at any time)

For legitimate business interests, such as improving services and ensuring compliance with Etsy policies

We do not send unsolicited marketing messages and we do not sell your personal data.

3. Information Sharing

We share personal information only when necessary:

With Etsy, to operate our shop and comply with Etsy’s policies

With trusted service providers (such as secure cloud or email platforms) strictly for business operations

When required by law or legal process

4. Data Retention

We retain personal information only as long as necessary to:

Provide services

Comply with legal and tax obligations

Resolve disputes

Purchase records are typically kept for up to 4 years.

5. International Data Transfers

Some third-party providers may process data outside the EU. When this occurs, appropriate safeguards (such as Standard Contractual Clauses) are used to protect your information in accordance with GDPR.

6. Your Rights

If you are located in the EU, you have the right to:

Access your personal data

Correct inaccurate information

Request deletion (unless legally required to retain it)

Restrict or object to processing

Withdraw consent for marketing at any time

File a complaint with your local data protection authority

7. Contact

For GDPR purposes, The Master Digital Place is the data controller of your personal information.

If you have any questions or requests, please contact:

themasterdigitalplace@gmail.com

If your request relates to information held directly by Etsy, you may also contact Etsy at Etsy.com/help.