Custom Matboard Cutting + Frames with a Personal Touch
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Last updated on Jul 6, 2026
Reviews
4.9
(6538)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Aug 1, 2026
5 out of 5 starsI don’t think I have ever had a better purchase experience. First of all, they double checked with me about my measurements; which was good, because I hadn’t gotten it quite right. It was very quick quick shipping. And then the most amazing part. This is by far the best packaging I have ever seen. There is no way that mat could’ve gotten damaged in shipping. It was SO well protected. The mat is perfect for the piece of art it is framing and I absolutely love it.
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Etsy buyer on Jun 30, 2026
5 out of 5 starsItem arrived on time and as expected. The mat was cut well and was just perfect for our project.
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Beverly on Jun 27, 2026
5 out of 5 starsThis seller does an outstanding job and attention to detail in order to be precise with the measurements that are given. The product was perfect! I highly recommend this seller!
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Megan on May 27, 2026
5 out of 5 starsExactly what I needed! Thank you very much for your exceptional customer service
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Jessica on Apr 17, 2026
5 out of 5 starsGreat quality and custom measurements were exactly what I requested.
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sue on Aug 22, 2026
5 out of 5 starsMy mat was a unique size and I appreciated that MatboardDotCom double checked to make sure my measurements were correct. I will be ordering future mats from this company.
About MatboardDotCom
Sales
30,304
On Etsy since 2020
Shop members
-
Mat
Owner
Shop policies
Last updated on Nov 20, 2020
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
More information
Last updated on
Dec 17, 2025
Frequently asked questions
What does the "matboard size" mean?
The "matboard size" is the overall size of the matboard, which should be the same as the size of the glass of your picture frame. Also note: there is a second measurement to matboard, which indicates the opening size. This is based upon the size of what you are framing.
Your matboard size should always be larger than your opening size request.
Can you tell me more about your frames?
Our frames are made of wood and MDF. This provides a stable frame that will not crack or expand in humid conditions. All of our frames include either a glass or a plexiglass covering, as well as the hardware to mount the frame onto your wall. Our 8x10 and 11x14 frames also include an easel to include on your tabletops.
How precise can my custom measurements be?
We cut all of out matboard with a computer guided tool that is precise to 1 1/28th of an inch. Our core matboard can be as large as 32x40 inches. We can cut any custom size that fits within that framework. If you need something larger, please ask, as we can likely accommodate that as well.
What is your policy on Returns, Cancellations, and Exchanges?
-We accept returns only up to 14 days after the order has been delivered. Your refund will be processed within 2 business days of our receiving the order back in our facility.
-If items were made to your defined specifications but the dimensions need to be adjusted, we may not be able to exchange or return them. Please contact us.
-We accept cancellations prior to the shipping label being created.
-We will work with you to fully replace any damage to the product in shipping. Please provide us with pictures of the damaged carton & pieces damaged.
-The buyer is responsible for the return shipment costs. The shipment must be received in its original condition. Please provide a tracking number for the return shipment.
Do you offer priority shipping for last minute orders?
We do offer a priority shipping option, for last minute orders. We produce and ship these orders on the next business day from the order being placed (based on Eastern Time). We use UPS 2nd Day to ship these orders or the next best availalbe service within the price you paid.
As an example, an order placed by 11:59 ET on a Monday should arrive to you that Thursday. Note Fed Ex only delivers 2Day Monday-Friday, so please account for weekends.
If you have an even more urgent need, please contact us. We will do everything we can to get your order to you the fastest way possible.
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