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akilroy88 on Feb 7, 2024
1 out of 5 starsTerrible product and customer service from this seller. No response from seller at all. Had to escalate issue to Etsy. This product doesn't work as described. There is a HOLE in the bottom of the burner which results in wax leaking everywhere and damaging the surface. DO NOT BUY THIS ITEM ANYWHERE ITS SOLD!!
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Lyndsay on Dec 22, 2023
1 out of 5 starsNever received my item, the seller never responded. Very disappointed.
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Jordyn on Jun 9, 2023
1 out of 5 starsThis seller is a scam! I ordered a bed from this seller and was given a tracking number. I was then sent an email saying the package was delivered (much sooner than was possible as the seller was international) to an address two towns over that DID NOT EXIST. I called the delivery service and they informed me that the tracking number I was given was not addressed with my name on the package, and that I had received the wrong tracking number. I contacted the seller that day and the next day without any response. The third time I attempted to contact the seller Etsy would not allow me to, as it said the seller no longer existed. I still have not heard from the seller and did not get the bed. THIS IS A SCAM.
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Sophie on May 30, 2023
1 out of 5 starsAfter placing my order, I never received any communication from the seller, they disappeared from Etsy and the item never arrived. 2 months wasted waiting for the item
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Emma on May 26, 2023
1 out of 5 starsInitially, I had great customer service when I asked about making a change to the item I wanted to order (a bed). However the item never arrived and my messages about it went unanswered. Thankfully I managed to get my £300 back from Etsy. Avoid!
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Lisa on May 25, 2023
1 out of 5 starsItem wasn't received and I had no communication from the seller. My order had to be escalated to Etsy support for a refund
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kmcinchak12 on May 18, 2023
1 out of 5 starsI purchased a bed and it was never shipped to me. I messaged the seller and never received a response regarding the status of my order, very disappointing. Would not recommend ordering from this seller.
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Nurul on May 17, 2023
1 out of 5 starsUnfortunately I didn’t receive my order as the seller became uncontactable after I made the purchase. I’ve made multiple purchases on Etsy and this is my first time experiencing such service. Quite disappointed but I’m glad the issue was resolved.
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jennyhurley22 on May 10, 2023
1 out of 5 starsI never received this bed and when trying to contact meowcraft never even received a response. Etsy refunded me, but I have yet to speak with meowcraft. I wouldn’t chance it if I was you.
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Vanessa on May 10, 2023
1 out of 5 starsNever received item.... there was no money returned or answer from seller
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Dubravka on May 10, 2023
1 out of 5 starsNever received item, sent email, and 3 messages and no response. So had to wait 3 weeks for Etsy to step in.
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Daan on May 9, 2023
1 out of 5 starsIt never arrived. The track and trace was a scam. Thankfully Etsy helped to solve it and hopefully these sellers will be held accountable.
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coreypat67 on May 9, 2023
1 out of 5 starsNever received order. Never shipped. Zero communication with owner. Scam shop