MilagroRousse

MR Milagro Rousse

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Announcement    Do you like silver and minimalist jewels? This is your place! Versatile, comfortable, easy to wear, beautiful Sterling Silver jewelry to enhance your style and femininity.

- Artisan techniques, guaranteeing that each piece is handmade and therefore unique.

- Designs to wear your own style, that enhance your image, your beauty and make you feel different.

- Personalized attention, creating adaptable pieces to your taste and needs, and in which we can generate value in each contact.

Do you want to know more about my promotions and news? Subscribe to the MR VIP Club and get a 20% OF DISCOUNT in your first purchase https://www.subscribepage.com/suscripcionvip_en
Follow me:
Instagram: http://www.instagram.com/milagrorousse_joyeria
Pinterest: http://www.pinterest.com/milagrorousse
Facebook: http://www.facebook.com/milagroroussejoyeria

Announcement

Last updated on Oct 24, 2020

Do you like silver and minimalist jewels? This is your place! Versatile, comfortable, easy to wear, beautiful Sterling Silver jewelry to enhance your style and femininity.

- Artisan techniques, guaranteeing that each piece is handmade and therefore unique.

- Designs to wear your own style, that enhance your image, your beauty and make you feel different.

- Personalized attention, creating adaptable pieces to your taste and needs, and in which we can generate value in each contact.

Do you want to know more about my promotions and news? Subscribe to the MR VIP Club and get a 20% OF DISCOUNT in your first purchase https://www.subscribepage.com/suscripcionvip_en
Follow me:
Instagram: http://www.instagram.com/milagrorousse_joyeria
Pinterest: http://www.pinterest.com/milagrorousse
Facebook: http://www.facebook.com/milagroroussejoyeria

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Milagro Rousse

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Milagro Rousse

Reviews

Average item review
5 out of 5 stars
(54)
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Quality 3 Customer service 10

About MilagroRousse

Sales 201
On Etsy since 2015

A little bit of me...

To tell you about my brand MR Milagro Rousse first I have to talk about myself. My name is Milagro, I am a mother, wife, Systems Engineer by profession, lover of good food, traveling, reading a good book, vintage movies and musicals.

Since I was very little, I had the great influence of my grandmother who made all kind of crafts. I grew up making clothes to my dolls, fabric flowers and flexible dough, painting on fabric and several other things, which I do not even remember ... In 2006 I have a first approach to jewelry, when 2 friends and I join together to make goldsmith's pieces and sell them among our friends, family and colleagues.

But it is not until 2014 that jewelry, as a means of personal and professional development, begins to haunt my head. As a result of emigrating, I decided to leave behind my professional career as am engineer and start training in jewelry in a workshop in the center of Madrid, hand in hand with excellent professionals, learning different artisan techniques from handling metals, carving wax, enameling, among others ... and it is there when I start in this fascinating world.

MR Milagro Rousse was born in May 2015, in Madrid, Spain, with the mission of offering handmade jewelry that enhances your style, elegance and femininity.

Shop members

  • Milagro Rousse

    Owner

    Wife, mother and System Engineer by profession. With a great passion for crafts, in 2014 I decided to start formally with jewelry, launching in 2015 my own brand.

Shop policies

Last updated on February 11, 2021
MR Milagro Rousse is an artisan jewelry brand with th highest respect for the care of every detail, offering the quality and differentiation that only what is handmade can give to each piece making it unique.

All my collections are made with sterling silver, under different techniques, accompanied by other precious metals such as gold, and natural stones, enamels or resins. All this to offer you jewels that make you look elegant, modern and comfortable.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Part of the beauty of handmade jewelry is that they are unique, none is exactly the same and they may have very small imperfections due to their way of making. However, if you are not satisfied with the piece or it has defects, you can request an exchange or refund. To do this, you must follow the following steps:

RETURNS:

► In case you are not satisfied with the item received, you must contact me by email (info@milagrorousse.com) within a maximum period of 72 continuous hours, after receipt of the order to indicate your disagreement.

► Once this notification has been made, you must send the piece back immediately, in the same conditions and with the same packaging. Shipping costs will be the responsibility of the customer.

► The amount of the purchase will be returned, once the item or items have been received in perfect condition.

► If no notification of non-conformity is received within the indicated period, the piece cannot be returned.

CHANGES

► Changes are not allowed in custom parts or specific dimensions. The customer must validate during the order that all the information supplied is correct. However, if you want the size or size change to be made, it can be done for a price that is stated at the time of request.

► If the part you want to change is not covered by any of the above assumptions, you can follow the instructions in the returns section, following exactly the same notification and shipping steps.
Payment
► PayPal, all major credit cards and ETSY gift cards are accepted.

► ETSY handles all payment transactions and billing information. ETSY keeps your payment information secure. We do not have access to any payment information, such as credit cards and billing addresses. If you need to make a change to your billing information, you should contact ETSY.

Here's a handy FAQ sheet about payment information on ETSY: https://help.etsy.com/hc/en/sections/360000067227- Payment-Options?segment=shopping#360000067227
Shipping
► The origin of all shipments is Madrid (Spain)
    · The national delivery time is normally between 24 to 72hours. The shipping is made through GLS.
    · The delivery time internationally can vary significantly due to customs processes, so I cannot be held responsible for delays that may occur in delivery. The shipping is made through Correos or DHL (specifically to US and Canada)
    · Once the package has been sent, you will receive an ETSY message specifying it and with the tracking number so that you can track your package.

► You can request an express delivery. In Spain the delivery time will be 24 to 48 hours. For international shipments, a maximum delivery service of 5 days will be requested; Likewise, I cannot be held responsible for any delay that may occur due to customs reasons.

► Express shipments do not reduce the time of making the piece.

► Customs taxes - if applicable - must be paid in full by the customer.

► If after a minimum time of 10 days after receiving the notification of sending the package, you still have not received it, please contact me immediately to arrange the case with the shipping company. I am always attentive to monitoring as well.
Additional policies and FAQs
► All the metals and stones used in my pieces come from recognized national and international suppliers, who guarantee their purity and quality.

► Part of the beauty of handmade jewelry is that they are unique, none is the same and they may have small imperfections due to their way of making.

► All the jewels are made one by one under artisan techniques. Likewise, I enjoy the contact I can have with each one of my clients. For this reason I do not make wholesale sales.

► All jewelry I make is guaranteed for 1 year against manufacturing or hidden defects. If the piece has been deteriorated by normal use, or by an external modification, I cannot cover the possible associated damages.

► For more information about my pieces, special or personalized orders, please contact me via email info [!at] milagrorousse.com
Privacy
This privacy policy describes how and when I collect, use, and share information when you buy an item from me, contact me, or use my services through Etsy.com or its related websites and services.

This privacy policy does not apply to the practices of third parties that are not owned or controlled by me, including Etsy and any of the external services that you access through Etsy. You can check Etsy's privacy policy for more information about its privacy practices.

The information I collect:

In order for me to send you the order, you must provide me with certain information that you have already authorized Etsy to provide. This information includes your name, email address, postal address, payment details and the details of the product you have requested. You can also provide me with other personal information (for a custom jewelry order, for example), if you contact me directly.

Why do I need your information and how do I use it:

I rely on certain legal bases to collect, use and share your information, including

a) as necessary to provide my services, such as when I use your information to submit your order, to resolve a conflict or to provide customer support.
b) when you have provided your consent, which you can revoke at any time, such as signing up for my mailing list.
c) if it is necessary to fulfill a legal obligation or court order or in relation to a judicial action, such as withholding information about your purchases if required by a tax law.
d) as necessary for the purposes of my legitimate interests, if your rights or interests do not invalidate them, such as 1) providing and improving my services. I use your information to provide the services you have requested in my legitimate interest to improve my services; and 2) Compliance with the Etsy Sellers Policy and Terms of Use I use your information as necessary to fulfill my obligations regarding the Etsy Sellers Policy and Terms of Use.

Sharing of information and information displayed:

Information about my clients is important to my business. I only share your personal information for very specific reasons and circumstances, such as:

a) Etsy. I share information with Etsy as necessary to provide my services and comply with the obligations established by the Etsy sellers policy and conditions of use.
b) Service providers. We work with certain trusted third parties to perform functions and provide services for my store, such as shipping companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
c) Business Changes If I sell or merge my business, I may disclose your information as part of that transaction only to the extent permitted by law.
d) Compliance with the law. I may collect, use, retain and share your information if in good faith I believe it is reasonably necessary to: (d.1) respond to legal proceedings or requests from the government; (d.2) enforce my contracts, conditions and policies; (d.3) prevent, investigate and address fraud and other types of illegal activity, security or technical problems; or (d.4) protect the rights, property, and safety of my clients and others.

Data retention:

I keep your personal information only for the time strictly necessary to provide you my services and as described in the privacy policy. However, you may also need to retain this information to comply with my legal and regulatory obligations, to resolve conflicts and to enforce my contracts. In general, I keep your data for the following period: 4 years.

Transfers of personal information outside the EU:

I can store and process your information through third-party hosting services in the USA. USA and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction that has different data protection and government surveillance laws than your jurisdiction. If I am going to transfer information about you outside the EU, I rely on the Privacy Shield as the legal basis for the process, since Google Cloud is certified as such.

Your rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights are generally applicable, others apply only in specific cases. Below, I describe those rights:

a) Access. You have the right to access and receive a copy of the personal information I have about you. To do this, contact me as indicated below.
b) Change, restrict, delete You may also have rights to change and delete your personal information, as well as to restrict my use of it. Except in the case of exceptional circumstances (such as my obligation to store data for legal reasons), I will generally delete your personal information if requested.
c) Objections. You can object to (i) processing of your information according to my legitimate interests and (ii) sending you marketing messages after providing your express consent to receive them. In these cases, I will delete your personal information unless I have compelling and legitimate reasons to continue using that information or if it is necessary for legal reasons.
d) Complaints. If you reside in the EU and want to raise concerns about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with the appropriate local data protection authority.

Contact:

For the purposes of EU data protection law, I, Milagro Rousse, am the data controller of your personal information. If you have questions, you can contact me at info [!at] milagrorousse.com