1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you're ordering. You may also choose to provide me with additional personal information (for a custom order of bags and pouches, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order,
to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such
as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal
claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are
not overridden by your rights or interests, such as 1) providing and improving my services.
I use your information to provide the services you requested and in my legitimate interest
to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I
use your information as necessary to comply with my obligations under the Etsy Seller
Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply
with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide
services to my shop, such as delivery companies. I will share your personal information
with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of
that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a
good faith belief that it is reasonably necessary to: (a) respond to legal process or to
government requests; (b) enforce my agreements, terms and policies; (c) prevent,
investigate, and address fraud and other illegal activity, security, or technical issues; or (d)
protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years (required by Dutch tax law).
5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6th Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I
hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete
your personal information. Absent exceptional circumstances (like where I am required to
store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my
legitimate interests and (ii) receiving marketing messages from me after providing your
express consent to receive them. In such cases, I will delete your personal information
unless I have compelling and legitimate grounds to continue using that information or if it
is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your
information (and without prejudice to any other rights you may have), you have the right to
do so with your local data protection authority.
7. How to Contact Me
For purposes of EU data protection law, I, Marieken Hensen, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] mmmmar.com. Alternately, you may mail me at: MAR, Nieuwevaart 286, 9000 Ghent
1.Data I collect
In order to fulfill your order, you must provide me with certain information (you have given Etsy permission to pass it on to me), such as your name, email address, mailing address, payment information, and the details of the product you ordered. If you contact me directly (for example when you place a custom order) you can also choose to give me additional personal information.
2. Why I need your data and how I use it
I rely on a number of legal bases to collect, use and share your data, such as:
• where necessary to provide my services, such as when I use your data to fulfill your order, to settle disputes or to provide customer service;
• when you have given your explicit consent, which you can withdraw at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• to the extent necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your data to provide the services you have requested and in my legitimate interest to improve my services; and 2) Compliance with Etsy's Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under Etsy's Seller Policy and Terms of Use.
3. Data exchange and disclosure
The data of my customers is important for my company. I only share your personal data for very limited reasons and very specific situations, as follows:
• Etsy. I share information with Etsy as necessary to provide you with my services and to fulfill my obligations as described in both Etsy's Seller Policy and Terms of Use.
• Service providers I engage certain trusted third parties to perform certain functions and provide services to my shop, such as delivery drivers. I will share your personal data with these third parties, but only to the extent necessary to provide these services.
• Business transfers. If I sell my business or enter into a merger, I may disclose your information as part of that transaction, but only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) compliance with my agreements, terms and policies; (c) preventing, investigating and addressing fraud and other illegal activities, security or technical problems; or (d) protect the rights, property and safety of my customers or others.
4. Data retention
I will only keep your personal data for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements. In general, I keep your data for 7 years (tax liability).
5. Transfer of personal data outside the EU
I may store and process your information through third-party hosting services in the United States and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government oversight laws than yours. If I am deemed to transfer your data outside the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Your rights
If you live in certain territories, including the EU, you have a number of rights in relation to your personal data. While some of these rights are generally valid, some rights relate to certain, limited cases. I describe those rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you. You can contact me via the details below.
• Change, restrict, delete. You may also have the right to change your personal information, restrict my use of it, or delete it. If there are no exceptional circumstances (such as where I need to store data for legal reasons) I will usually delete your personal data on request.
• Objection. You can object to (i) my processing of some of your data based on my legitimate interests and (ii) receiving marketing communications after giving your explicit consent to receive them. In such cases, I will delete your personal data unless I have compelling and legitimate reasons to continue using that information or if this is necessary for legal reasons.
• Complaints. If you live in the EU and wish to raise concerns about my use of your data (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
7. How to contact me
For the purposes of EU data protection law, I, Marieken Hensen, am the data controller of your personal data. If you have any questions or concerns, you can contact me at info [!at] mmmmar.com. Or you can send a letter to:
MAR, Nieuwevaart 286, 9000 Ghent
1. Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of bags and pouches, for example), if you contact me directly.
2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order,
to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such
as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal
claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are
not overridden by your rights or interests, such as 1) providing and improving my services.
I use your information to provide the services you requested and in my legitimate interest
to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I
use your information as necessary to comply with my obligations under the Etsy Seller
Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply
with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide
services to my shop, such as delivery companies. I will share your personal information
with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of
that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a
good faith belief that it is reasonably necessary to: (a) respond to legal process or to
government requests; (b) enforce my agreements, terms and policies; (c) prevent,
investigate, and address fraud and other illegal activity, security, or technical issues; or (d)
protect the rights, property, and safety of my customers, or others.
4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years (required by Dutch tax law).
5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I
hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete
your personal information. Absent exceptional circumstances (like where I am required to
store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my
legitimate interests and (ii) receiving marketing messages from me after providing your
express consent to receive them. In such cases, I will delete your personal information
unless I have compelling and legitimate grounds to continue using that information or if it
is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your
information (and without prejudice to any other rights you may have), you have the right to
do so with your local data protection authority.
7. How to Contact Me
For purposes of EU data protection law, I, Marieken Hensen, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] mmmmar.com. Alternately, you may mail me at: MAR, Nieuwevaart 286, 9000 Gent
1.Gegevens die ik verzamel
Om je bestelling te kunnen voldoen, moet je bepaald gegevens aan mij overleggen (je hebt Etsy toestemming gegeven om deze aan mij door te geven), zoals je naam, e-mailadres, postadres, betaalgegevens en de details van het door jou bestelde product. Als je direct contact met me opneemt (bijvoorbeeld wanneer je een custombestelling plaatst) kan je er ook voor kiezen om mij additionele persoonlijke informatie te geven.
2. Waarom ik je gegevens nodig heb en hoe ik deze gebruik
Ik vertrouw op een aantal wettelijke grondslagen om je gegevens te verzamelen, gebruiken en delen, zoals:
• waar nodig om mijn diensten te verlenen, zoals wanneer ik je gegevens gebruik om je bestelling te voldoen, om geschillen te beslechten of om klantenservice te bieden;
• wanneer je jouw uitdrukkelijke toestemming hebt gegeven, die je op elk moment kunt intrekken, zoals door je aan te melden voor mijn mailinglijst;
• indien nodig om te voldoen aan een wettelijke verplichting of gerechtelijk bevel of in verband met een rechtsvordering, zoals het bewaren van informatie over jouw aankopen indien vereist door de belastingwetgeving; en
• voor zover nodig voor het doel van mijn legitieme belangen, indien die legitieme belangen niet worden overschreven door jouw rechten of belangen, zoals 1) het leveren en verbeteren van mijn diensten. Ik gebruik jouw gegevens om de door jou gevraagde diensten te verlenen en in mijn legitieme belang voor het verbeteren van mijn diensten; en 2) Naleving van Etsy's Verkopersbeleid en de Gebruiksvoorwaarden. Ik gebruik jouw gegevens zo nodig om te voldoen aan mijn verplichtingen onder Etsy's Verkopersbeleid en de Gebruiksvoorwaarden.
3. Gegevensuitwisseling en openbaarmaking
De gegevens van mijn klanten zijn belangrijk voor mijn onderneming. Ik deel jouw persoonlijke gegevens alleen om hele beperkte redenen en hele specifieke situaties, als volgt:
• Etsy. Ik deel gegevens met Etsy waar nodig om je mijn diensten te kunnen verlenen en om mijn verplichtingen zoals beschreven in zowel Etsy's Verkoperbeleid en Gebruiksvoorwaarden na te komen.;
• Dienstverleners Ik schakel bepaalde vertrouwde derden in om bepaalde functies uit te voeren en diensten aan mijn shop te leveren, zoals bezorgers. Ik zal je persoonlijke gegevens met deze derde partijen delen, maar alleen zover nodig om deze diensten te kunnen verlenen.
• Bedrijfsoverdrachten. Als ik mijn onderneming verkoop of een fusie aanga, kan ik je gegevens als onderdeel van die transactie bekendmaken, maar alleen zover dat wettelijk is toegestaan.
• Naleving van wetten. Ik kan jouw gegevens verzamelen, gebruiken, bewaren en delen als ik te goeder trouw van mening ben dat het redelijkerwijs noodzakelijk is om/voor: (a) te reageren op een juridisch proces of op overheidsverzoeken; (b) naleving van mijn overeenkomsten, voorwaarden en beleid; (c) het voorkomen, onderzoeken en aanpakken van fraude en andere illegale activiteiten, beveiliging of technische problemen; of (d) de rechten, het eigendom en de veiligheid van mijn klanten of anderen te beschermen.
4. Dataretentie
Ik bewaar je persoonlijke gegevens alleen zolang als nodig is om je mijn diensten te leveren en zoals beschreven in mijn Privacybeleid. Ik kan echter ook verplicht zijn om deze informatie te bewaren om te voldoen aan onze wettelijke en reglementaire verplichtingen, om geschillen op te lossen en om mijn overeenkomsten te handhaven. Over het algemeen bewaar ik je gegegevens 7 jaar lang (belastingplicht).
5. Overdracht van persoonlijke gegevens naar buiten de EU
Ik kan jouw gegevens opslaan en verwerken via hostingdiensten van derden in de Verenigde Staten en andere rechtsgebieden. Dientengevolge kan het zijn dat ik uw persoonlijke gegevens overdraag naar een rechtsgebied met andere gegevensbeschermings- en overheidstoezichtswetten dan die van jou. Als ik geacht wordt jouw gegevens naar buiten de EU over te dragen, vertrouw ik op Privacy Shield als de wettelijke basis voor de overdracht, aangezien Google Cloud door Privacy Shield gecertificeerd is.
6. Jouw rechten
Als je in bepaalde gebieden, waaronder de EU, woont, hebt je een aantal rechten met betrekking tot je persoonlijke gegevens. Hoewel sommige van deze rechten algemeen gelden, hebben sommige rechten betrekking op bepaalde, beperkte gevallen. Ik beschrijf die rechten hieronder:
• Toegang. Je hebt mogelijk recht op toegang tot en het ontvangen van een kopie van de persoonlijke gegevens die ik van u bezit. U kunt daarvoor via onderstaande gegevens contact met mij opnemen.
• Wijzigen, beperken, verwijderen. Je hebt mogelijk ook het recht om je persoonlijke gegevens te wijzigen, mijn gebruik daarvan te beperken, of ze te verwijderen. Als er geen uitzonderlijke omstandigheden zijn (zoals waar ik om wettelijke redenen gegevens moet opslaan) zal ik je persoonlijke gegevens doorgaans op verzoek verwijderen.
• Bezwaar. Je kunt bezwaar maken tegen (i) mijn verwerking van sommige van je gegevens op basis van mijn legitieme belangen en (ii) het ontvangen van marketingberichten na het geven van uw uitdrukkelijke toestemming om ze te ontvangen. In dergelijke gevallen zal ik je persoonlijke gegevens verwijderen, tenzij ik dwingende en legitieme redenen heb om door te gaan met het gebruik van die informatie of als dit om juridische redenen nodig is.
• Klachten. Als je in de EU woont en je zorgen over mijn gebruik van je gegevens wilt uiten (en onverminderd eventuele andere rechten die u mogelijk heeft), heb je het recht om dit bij je lokale autoriteit voor gegevensbescherming te doen.
7. Hoe je contact met me kan opnemen
In het kader van de EU-wetgeving inzake gegevensbescherming ben ik, Marieken Hensen, de gegevensbeheerder van jouw persoonlijke gegevens. Als je vragen of zorgen hebt, kan je contact met me opnemen via info [!at] mmmmar.com. Of je kunt een brief sturen naar:
MAR, Nieuwevaart 286, 9000 Gent
See this Seller Handbook article for a sample privacy policy you can customise for your shop.
