Welcome to MoldyMugs.
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Reviews
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Laura on May 2, 2026
5 out of 5 starsFantastic gift , I'm sure my dentist will love, great quality really happy. Thank you .
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Clare on Sep 28, 2026
5 out of 5 starsLovely item, just perfect for a newly admitted solicitor! My daughter, who has also studied in Australia, loved the humour of it!
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About MoldyMugs
Shop members
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Deri Price
Owner, Owner
Hello there! If you have any questions about my production methods or products, please don't hesitate to reach out. I'll get back to you within 24 hours.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
More information
Frequently asked questions
What is your company/website all about?
Our Etsy store is all about selling funny mugs that bring a smile to your face. We understand the importance of starting your day with a laugh, and our mugs are designed to do just that. Whether you're looking for a humorous gift for a friend or a quirky addition to your morning routine, our mugs are the perfect solution. We pride ourselves on offering high-quality products with unique and amusing designs that are sure to brighten up your day.
How can customers reach you?
At our Etsy store, we want to make it as easy as possible for our customers to get in touch with us. The best way to reach us is through Etsy messages. We strive to answer all messages within 24 hours, so you can expect a prompt response from us. Whether you have a question about a product or need assistance with an order, our team is here to help. We are committed to providing excellent customer service and want to ensure that all of your concerns are addressed in a timely and efficient manner. So, feel free to send us a message anytime, and we'll get back to you as soon as possible!
What is your refund/return policy?
We understand that sometimes a product may not meet your expectations or may not be what you were looking for. That's why we offer a 30-day refund policy if you are unsatisfied with your purchase. If for any reason you are not happy with your order, please let us know within 30 days of receiving it, and we will provide you with a full refund, no questions asked.
Please note that if the product is personalized, we cannot accept returns or offer refunds unless the item is damaged or defective upon arrival. In case of damaged or defective items, please reach out to us within 7 days of receiving the item, and we will provide you with a replacement or refund.
What types of mugs do you offer?
Our Etsy store specializes in 11oz black and white mugs that feature funny and personalized designs. However, if you're looking for a specific type of mug that we don't currently offer, please get in touch with us to find out if we can accommodate your request. We are always open to new ideas and designs, and we will do our best to provide you with the perfect mug that meets your needs. Just send us a message, and we'll be happy to discuss the details of your request and let you know if we can make it happen.
Can I personalize my mug with my own design/text?
Yes! At our online store, we offer the option to personalize your mug with your own design or text. If you have a particular design or text in mind, just let us know, and we'll try our best to create it for you. We want to provide you with a unique and personalized mug that you'll love using every day.
Can I cancel my order?
You can cancel your order, but please keep in mind that cancellations are only possible if you contact us on the same day that the order was placed. If you need to cancel your order, please reach out to us as soon as possible through our customer support email or messaging system, and we'll do our best to accommodate your request.
If your order has already been processed and shipped, unfortunately, we won't be able to cancel it. However, we do offer a 30-day refund policy if you're not satisfied with your purchase, so please don't hesitate to reach out to us if you have any concerns about your order.
Do you offer gift wrapping or gift messages?
We offer the option to include a gift message with your purchase. Simply include your gift message in the "Add Gift Note" section during checkout, and we'll include it with your order.
However, at this time, we do not offer gift wrapping services. We apologize for any inconvenience this may cause, but we hope to offer gift wrapping in the future. In the meantime, we recommend that you use a third-party gift wrapping service if you would like your order to be gift wrapped.
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