moloco

At Moloco, I value your privacy and am committed to protecting your personal data. This policy explains how I collect, use, and store your information when you make a purchase or contact me.

1. Information I Collect
To process your order, Etsy provides me with details such as your name, email address, postal address, payment details, and the item(s) you ordered. You may also provide additional personal information if you contact me directly.

2. Why I Collect Your Information
I use your information to:

Process and ship your order
Communicate with you about your order or inquiries
Provide customer support
Comply with legal requirements (e.g., tax obligations)
I do not use your information for marketing purposes or share it with third parties, except as necessary for fulfilling your order (e.g., postal services).

3. Data Retention
I retain your personal data only for as long as necessary to fulfill your order and meet legal or tax obligations. Typically, I keep order-related information for up to 7 years (as required by tax law).

4. Third-Party Services
I only share your personal data with trusted third parties, such as Etsy (where you made your purchase) and shipping providers. I do not sell or trade your information.

5. Your Rights
Depending on your location, you may have rights regarding your personal data, such as:

Accessing or requesting a copy of the data I hold about you
Requesting corrections or deletion of your data (unless I’m required to keep it for legal reasons)
Objecting to how I use your data
To exercise these rights, contact me via Etsy messages.

6. Contact
If you have any questions about this policy or your personal data, please contact me via Etsy messages.