MongCheriShop

Mong Cheri will collect the personal information allowed by Etsy (name, address, email and phone number (if needed)) of clients with the sole purpose to send the shop items to the correct address/person.

Mong Cheri relies on a number of legal bases to collect, use, and share your information, including:

- To provide services, such as when Mong Cheri uses your information to fulfil your order, to settle disputes, or to provide customer support;
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for a mailing list;
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of Mong Cheri's legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving Mong Cheri's services. Mong Cheri will use your information to provide the services you requested and in the shop's legitimate interest to improve services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. Mong Cheri uses your information as necessary to comply with the obligations under the Etsy Seller Policy and Terms of Use.

The client's personal information will not be shared to the public. Only Mong Cheri, delivery companies used to deliver the packages and Etsy will have access to the client personal information while selling on the Etsy platform.
If the business is to move to another country or to another platform, or merge with another business, client privacy will remain the same with only Mong Cheri, the new business and/or platform and delivery companies having access to your personal information.

Compliance with laws. Mong Cheri may collect, use, retain, and share your information if it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Mong Cheri retain your personal information only for as long as necessary to provide you with services and as described in the Privacy Policy. However, Mong Cheri may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce Mong Cheri's agreements. Mong Cheri will generally keep your data for the following time period: 4 years (unless the shop closes down).

Mong Cheri may store and process your information through third-party hosting services in Canada and other jurisdictions. As a result, Mong Cheri may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If Mong Cheri is deemed to transfer information about you outside of the EU, Mong Cheri relies on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. Mong Cheri describes these rights below:

- Access. You may have the right to access and receive a copy of the personal information Mong Cheri holds about you by contacting the shop using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict Mong Cheri's use of, or delete your personal information. Absent exceptional circumstances (like where Mong Cheri is required to store data for legal reasons) Mong Cheri will generally delete your personal information upon request.
- Object. You can object to (i) Mong Cheri's processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from Mong Cheri after providing your express consent to receive them. In such cases, Mong Cheri will delete your personal information unless there are compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about Mong Cheri's use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

For purposes of EU data protection law, I, Chiara Roy (Mong Cheri owner), am the data controller of your personal information. If you have any questions or concerns, you may contact me at mongcherishop@gmail.com.