MonicaNG

Whispers from Tirnanog - fairies and fantasy

MonicaNG is taking a short break

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Note from shop owner The shop is temporarily closed. All my shops are listed here: http://monicang.com/en/shop/

Note from shop owner

Last updated on Mar 31, 2015

The shop is temporarily closed. All my shops are listed here: http://monicang.com/en/shop/

Monica N. Galvan

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Monica N. Galvan

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Shop policies

Last updated on March 11, 2014
Welcome to the online gallery featuring the fantasy art of Monica N. Galvan.
Here you will find original artwork, prints and various merchandise like bookmarks, postcards…
Hope you like it!

Accepted payment methods

Paypal
Returns and exchanges
This is a little personal store and most of products are made on demand. So:
* I do not accept returns or exchanges, sorry.
* If you receive the wrong item in your order, please email us immediately. We will review your order and take steps quickly to correct the mistake.
Payment
You can pay via Paypal. It's fast and secure.
Shipping
The orders will be shipped as soon as possible.
Most orders will take 4 to 7 days to arrive, however it can take up to 2 weeks. International shipping delivery times may vary between 2 and 12 weeks.
By default, orders will be shipped using regular mail.
Originals and requested orders will be shipped with tracking number. You may request this last option contacting me.
Additional policies and FAQs
I do my best to package every order in a manner that will protect the objects inside (also I write on the envelope to don't bend and so) however I can not guarantee delicate handling from the shipping services. (and yes, they aren't delicated sometimes!)
If you receive your order and it is damaged, please contact me as soon as possible. I can't offer you a new item or discount unless you paid for a registered shipping. It's supposed to have a insurance but work best with lost items. If the envolope arrive opened or deteriorated, please, note it to the deliverer. We will ask to you to take some photos of the damaged product.

In the very rare case of a lost shipment due to post office mishandling or a wrong shipping adress I also cannot give your money back due to the fact that it wasn't my mistake.
We encourage to choose the registered shipment for original paintings and limited editions. In this case we can fight for the lost item.