Announcement
Welcome to Moo and Me! Wee gifts from Scotland x
Featured items
Items
All Items
Reviews
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Lauren on Apr 30, 2024
5 out of 5 starsA lovely sentimental gift for my friend to keep after finding out she is pregnant. It arrived on time and was a lovely addition ☺️
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Nadine on Apr 27, 2024
5 out of 5 starsArrived quickly, looks exactly as pictured. Hadn’t realised but came with an envelope also which was handy!
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Hayley on Apr 25, 2024
5 out of 5 starsLovely quality product, super fast delivery, thank you so much! Wouldn't hesitate to order again!
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Kerry on Apr 25, 2024
5 out of 5 starsBought for daughter with upcoming GCSEs, nice little bracelet, quick delivery.
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Mrs Cathryn Watson on Apr 19, 2024
5 out of 5 starsLovely bracelet, great quality. Fab little trinket.
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Paula on Apr 29, 2024
5 out of 5 starsQuick and efficient delivery. Nice little purchase for my brother for him to keep as a little token for my wedding.
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About MooandMeDesigns
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Sue making a wish bracelet. -
Designing a highland cow using Procreate and Apple Pencil.
Hi! We are Shane, Sue and Salem xx
Shop members
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Shane Quinn
Co Owner
Salem's Squire
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Sue Quinn
Co Owner
Salem's Chew Toy
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Salem
The Only True Scottish Wyld Cat!
It is my duty to be the scourge of hoomans everywhere, especially my hooman mummy and daddy.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
UK Shipping
Standard shipping is by Royal Mail 2nd class. Delivery is usually between 2 - 5 days after dispatch. This does NOT include tracking.
Shipping Upgrades (charges apply)
1st Class - Delivery usually between 1-4 days after dispatch.
1st Class Signed For - Delivery usually between 1-4 days after dispatch.
Guaranteed Next Day - Delivery next day.
Shipping times are estimates and cannot be guaranteed. We cannot be held responsible for postal delays.
If your order has not arrived after 13 working days please contact us and we may be able to offer you a refund.
*Due to Coronavirus delivery can take longer.
** Business days refer to weekdays and do not include weekends (Saturday is not a working day) or bank holidays.
International and European Shipping
All international deliveries are now being shipped by Royal Mail international standard (this is an untracked service).
We do have shipping upgrades available at checkout.
Delivery to USA is usually between 7 - 20 business days after dispatch.
Delivery to Europe is usually between 7 - 20 Business days after dispatch.
Delivery to the rest of the world is usually between 10 - 25 business days after dispatch.
Please note - Shipping times are estimates and cannot be guaranteed. We cannot be held responsible for shipping delays.
If your order has not arrived after 32 working days please contact us and we may be able to offer you a refund.
** Business days refer to weekdays and do not include weekends or public holidays.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. This includes any customs or administration charges applied by delivery companies due to Brexit. I'm not responsible for delays due to customs.
Are our bracelets suitable for children?
Due to small parts and use of different strings / cords our products are not suitable for children age 10 and below.
Can I cancel my order?
All customers have the right to cancel their order for 1 hour after purchase.
After this time we will not be able to cancel as we can start work on your order immediately.
At our own discretion we may be able to cancel your order. This does not apply to personalised or custom orders.
Do wishes come true?
Our wish bracelets make lovely gifts and are for entertainment only. We cannot make any guarantee your wishes will come true, but cross your fingers and you never know!
Do we provide proofs?
We do not provide proofs or pictures prior to dispatch on any of our standard items.
We will only provide proofs or pictures if expressly agreed prior to purchase on custom items. We will agree with you (the customer) the number of proofs / pictures.
Where will my order be posted?
All orders will be posted to the address you have on file with Etsy.
Please check it prior to ordering and upon checkout.
Any orders that are returned due to an incorrect or incomplete address will incur new postal charges. These charges will be the responsibility of the buyer.
There will be no refunds on missing packages due to an incorrect address.
For personalised or custom orders where the customer refuses to pay the new postal charges there will be no refunds for their order.
Printing of names and messages.
All printing of names and messages is carried out at our own discretion.
We do NOT print names on cards in uppercase as the fonts we use are not compatible. All names are printed with a capital first letter and the rest in lowercase.
We cannot print anything that is known to be copyright.
We will not print any message that is either offensive or can be deemed to be offensive.
Can I ship to a different address?
We can only ship to the address that is quoted at time of purchase by Etsy. It is the buyers responsibility to check this address is correct.
If you would like your order shipping to a different address you will have to contact us to cancel the order. You can then reorder with the correct address.
Seller details
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