VanseeJewelry is taking a short break
Reviews
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shawnakwalker on Jan 6, 2020
5 out of 5 starsThis is my favorite ring... and I lost it during my travels. Fortunately, I reached out to seller to see if they could make or find another one and surprisingly, she was able to accommodate! Thanks so much, I love it!!
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mikedx20 on Jan 5, 2020
5 out of 5 starsRing was fantastic and fit perfectly. My girlfriend loves and wears it every day.
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Timothy on Dec 31, 2019
5 out of 5 starsThis is the best and most unique Claddagh I've ever owned, wonderful craftsmanship, excellent communication fair price. What more could you ask for?
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Heather on Dec 30, 2019
5 out of 5 starsThe ring is flawless (my poor photography doesn’t do it justice). We are thrilled with our purchase!! Nelly was responsive and helpful with my many questions.
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Maryah on Dec 19, 2019
5 out of 5 starsThis ring is perfect and is being used as my wedding ring. My friend loved it enough that she wants one just like it! It's beautiful, shipped earlier than it said it would, and I plan on passing it down to my children one day. It really is just magic to look at and wear.
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sara760 on Dec 4, 2019
5 out of 5 starsBeautiful pendant. Arrived a little earlier than expected, well packaged & everything about this seller was top-notch. Thank you.
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mike on Oct 23, 2019
5 out of 5 starsFits perfect, beautiful silver, wear it everyday since I got it.
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Carrie on Apr 29, 2019
5 out of 5 starsThis fits perfectly around the crown of the claddagh & looks very pretty with the claddagh ring. It's comfortable to wear & I've been very pleased with it!
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Carrie on Apr 14, 2019
5 out of 5 starsThis ring set is so gorgeous & I am forever getting compliments with a "where did you get that" attached. The detail on the silver band is so expertly crafted- I personally love the way the hands gently cup the heart & their pretty cuffs, the crown is simple but elegant, & the stone is beautifully cut & shaped into a perfect heart. I love the wedding band that was designed specically for this claddagh ring also. It is plain so it doesn't distract from my beautiful claddagh & fits perfectly around the crown. Couldn't possibly be more pleased & it hasn't left my finger since it arrived! Thanks a million!
Making a mark within the family.
Shop members
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Nelly
Owner, Designer, Maker, Curator, Photography, Graphic Designs, Shipping, Emails, Online Work
Nelly always been very creative and loves art. After studying fine arts in college, she felt like she needed to find a career. This is when she attended jewelry school in 2004. She self taught jewelry photography, graphic design and web design.
Production partners
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Alexandre Van Cleeff
Montreal, QC
Alexandre is my brother, we work togheter creating the jewelry.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Care instructions
Jewelry care instructions are available in full detail here:
https://www.vanseejewelry.com/jewelrycare
Puzzle ring solution is available here:
https://www.vanseejewelry.com/puzzleringsolution
Sizing details
If your ring doesn't fit you, I will gladly resize it for you. Please contact me first for the proper return procedures and instructions. Do not return rings without contacting me first.
Please mention what standard of ring size your using: American, European ( Brazil ), British ( New Zealand and Australian ) or Japanese. I purchased tools and charts to create rings in any of these standards. Most jeweler can measure your ring size for you.
Gift wrapping and packaging
All my jewelry comes in a small gift box or pouch depending on the item you purchased.
If you require special gift wrapping or boxes, please contact me first for special arrangements.
Lost and damaged packages
If you package is got lost or damaged in the mail, I will file a claim through Canada post to get a refund from the insurances. All packages are sent with insurances. I only issue a refund once I went through the whole insurance claim through canada post and receive a confirmation your package was lost or damage through canada post. I do not issue a refund before then. The whole process takes on average 45 business days.
Shipping restrictions
I no longer ship to the following countries:
Italy, Greece, Ukraine, Russia, China, India, African countries except south Africa.
Shipping upgrades
-You can upgrade shipping service at check-out if you require faster delivery or a tracking number if its not included already.
IMPORTANT
If you purchase Express post or Priority shipping, please leave your telephone number at check-out.
Customized items and returns:
We don't accept returns, exchanges and refunds on customized items:
- Custom creations.
- Rings made to your size.
- Customized jewelry with modifications.
- Jewelry with added engravings.
We do offer ring sizing if you purchased the wrong size, shipping at the customer's expense.
Jewelry repair and restoration
We also offer professional jewelry repair and restoration, please feel free to ask for a quote.
Returns and shipping
I do not refund shipping on returned items.
Customers are responsible for return shipping.
Please contact me for detailed instructions.
Seller details
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