NgoCreations

Laser Cut Wood Wedding Cake Toppers, Signs, & more!

Alhambra, California · 11183 Sales

NgoCreations

Laser Cut Wood Wedding Cake Toppers, Signs, & more!

Alhambra, California 11183 Sales On Etsy since 2017

5 out of 5 stars
(2849)

Announcement   W E L C O M E !
Custom laser cut wood cake toppers, signs, home decor, and more. Decorations for weddings, birthdays, and etc! Personalize your wedding, birthday, event, party or home with our one-of-a-kind creations!

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OUR SHOP IS CLOSED ON THE FOLLOWING DATES - Orders will be processed the following business day in the order they are received and shipped accordingly.

- May 17 to 22
- May 28 - Memorial Day
- July 4 to 8 - Independence Day
- Aug 16 to Aug 20
- Sept 3 - Labor Day
- Oct 8 - Columbus Day
- Nov 12 - Veterans Day
- Nov 22 to 25 - Thanksgiving
- Dec 24 to 25 - Christmas Day

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F E A T U R E D . O N
Wedding Chicks 2017, Orange Blossom Bride 2016, and Catch My Party 2016

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Thank you for visiting! <3

Announcement

Last updated on May 16, 2018

W E L C O M E !
Custom laser cut wood cake toppers, signs, home decor, and more. Decorations for weddings, birthdays, and etc! Personalize your wedding, birthday, event, party or home with our one-of-a-kind creations!

- - - -

OUR SHOP IS CLOSED ON THE FOLLOWING DATES - Orders will be processed the following business day in the order they are received and shipped accordingly.

- May 17 to 22
- May 28 - Memorial Day
- July 4 to 8 - Independence Day
- Aug 16 to Aug 20
- Sept 3 - Labor Day
- Oct 8 - Columbus Day
- Nov 12 - Veterans Day
- Nov 22 to 25 - Thanksgiving
- Dec 24 to 25 - Christmas Day

- - - -

F E A T U R E D . O N
Wedding Chicks 2017, Orange Blossom Bride 2016, and Catch My Party 2016

- - - -

Thank you for visiting! <3

Ricky and Christina

Contact shop owner

Ricky and Christina

View all 394 items

About

Our passion is helping others create unforgettable life moments with our unique creations

[ About Us ] Our shop opened on Christmas Day in 2013 with the purpose of helping others create unforgettable life moments through our creations. Our work is inspired by love, nature, and all things cute. A stroll down memory lane would be a breeze with a keepsake created just for you!

[ Our Team ] We are a team of 2 and on occasion get help from family & friends (bless their hearts!)

[ A Fun Fact ] Our wedding day is set to be in August of 2018. We're excited to undergo the journey of planning and get a full experience of what it's like to select out unique items for our big day!

With Love & Gratitude,
Ricky & Christina

Shop members

  • Christina

    Owner, Marketer, Customer Service

    Christina manages the entire shop including customer care. She helps design, lists, & prices products. In addition to shipping logistics and social media marketing & advertising!

  • Ricky Ngo

    Owner, Maker

    Ricky brings all of our products to life through laser cutting & woodworking. He uses his artistic skills when creating & hand spray painting each item. He is also an expert at designing too!

  • David

    Assistant

    David is Ricky's cousin who helps part time with laser cutting & packaging when it gets busy!

Shop policies

More information

Last updated on Apr 30, 2018
Frequently asked questions

Can I receive a proof/preview of the cake topper and/or name sign before I make a purchase?

After you place your order, we will send you a courtesy proof based on the listing details. We appreciate your understanding! *This applies to personalized laser cut cake toppers, signs, or custom laser cut work in general (excludes ornaments, listings with font samples, plate names, keychains, etc). Generic or statement cake toppers do not have a proof as the design will b the one reflected in the images of the specific listing.

Can you Call or Text me? or Can I Call or Text you?

Please contact us via Etsy messages only. We will disregard any request to call or text you.

Do you accept custom request for cake toppers?

Yes we accept custom requests for cake toppers however, to fully understand what your vision and needs are we need full details from you to confirm if we're able to accommodate you.

For cake toppers, we need the following details:
- Size (5in, 6in, 7in, 8in wide). Base this off diameter of TOP TIER of cake
- How many lines? This is suggested preference only
- Color? Raw Wood, Black, White, Gold, Silver, Copper, Glitter Gold, or Glitter Silver. We recommend Raw Wood to DIY paint.
- Shipping Zip code? To estimate your shipping cost
- Font option? Send a link or screenshot of a font from OUR SHOP that you want your custom cake topper designed with

*Please kindly note we do not offer exact copies of designs seen from other shops

Do you make custom signs?

Yes we accept custom requests for signs however, to fully understand what your vision and needs are we need full details from you to confirm if we're able to accommodate you.

For signs, we need the following details:
- Size (anywhere from 10" to 35" inches WIDE (long) per word). Width is referencing to length measured from left to right (not height or depth)
- Color? Raw Wood, Black, White, Glitter Gold, or Glitter Silver (Just Gold or Silver is not available for large signs.)
- Shipping Zip code? To estimate your shipping cost
- Font option? Send a link or screenshot of a font from OUR SHOP that you want your custom sign designed with

*Please kindly note we do not offer exact copies of designs seen from other shops.

Can you cut my logo for me?

Yes we do, please let us know the following -

For logo cut outs, we need the following details:
- Size (anywhere from 10" to 35" inches WIDE per word) Width is referencing to length measured from left to right (not height or depth)
- Color? Raw Wood, Black, White, Glitter Gold, or Glitter Silver. We recommend Raw Wood to DIY paint.
- Shipping Zip code? To estimate your shipping cost
- Do you have a ready to cut VECTOR or PDF file of the design? IF yes, please send to ngocreations@yahoo.com (We do not accept photo files like JPG, GIF, etc)

*Not all logos can be cut if they are too fragile in design

*Please kindly note we do not offer exact copies of designs seen from other shops. And we do not offer logo design.

Can you tell me what font you use or the name of the font?

Unfortunately, we do not disclose our font names. Any requests for this information will be disregarded.

What are your message response times?

We try to answer all messages within 48 hours of receiving them (excludes weekends, holidays, vacation period). Please do not request for a phone call or to email you outside of Etsy.

What are your holiday hours?

We do not ship on any major holidays or days USPS observes holidays including Thanksgiving, Christmas, Memorial Day, Veterans Day, etc. Please view our announcements for other special dates which may affect your order.

When will my order ship?

Please check your Etsy order invoice for the anticipated ship date. Add up to 3-5 business days depending on your shipping speed purchased. Generally we ship by or within the anticipated ship period. If we experience a delay we will contact you. If your ship date falls on a holiday, we will ship it the next following business day (excludes weekends). If you need a rush order, please contact us immediately to see if we can meet your deadline and if there is a need for upgraded shipping speed (fees may apply).

Estimated Transit Times:

USPS First Class Mail: 2-5 Business days
USPS Priority Mail: 1-3 Business days
USPS Express Mail: 1-2 Business days

We HIGHLY recommend Priority or Express mail if you need a faster delivery transit time.

What happens when I receive my item and it is damaged?

We are always sorry to hear that an item is received damaged. We definitely try our best to package the item to prevent it from breaking however, once the carrier is in possession of the item we are unable to control what happens to it during transit. If you received your item and it is damaged, please contact us within 3 days of receiving the item so we may better assist you. If you contact us outside of the 3 days we are unable to assist you and you will need to place a new order.