NgoCreations

Laser Cut Cake Toppers, Signs, & More - EST 2013

Alhambra, California | 17353 Sales

NgoCreations

Laser Cut Cake Toppers, Signs, & More - EST 2013

Alhambra, California 17353 Sales On Etsy since 2017

5 out of 5 stars (4157)

Announcement   [ Ngo Creations was Established in 2013 ]

We specialize in making meaningful & beautiful laser cut wood cake toppers, signs, guestbooks, ornaments, earrings, & keychains. A majority of our products are made from wood, unless stated otherwise. We design and make all of our pieces. Each piece is made with love for a special moment in your life (or someone you know) like a wedding, birthday, graduation, or other occasion. With proper care, your piece can last a lifetime.

[ SHOP HOURS ]
Monday to Thursday 11am to 4pm. We try to respond to all messages within 3 business days.

We will be CLOSED the following dates (in addition to ALL Fridays, Weekends, and when USPS is Closed):

2019
- Feb 18 to Feb 25th - President's Week - Closed
- March 22nd - Closed
- May 16th - Closed
- May 27th - Memorial Day - Closed
- July 4th & 5th - Closed
- Sep 2nd - Memorial Day - Closed
- Oct 14th - Columbus Day - Closed
- Nov 11th - Veteran's Day - Closed
- Nov 28th & 29th - Thanksgiving & Black Friday - Closed
- Dec 24th & 25th - Christmas Eve & Day - Closed
- Dec 31st & Jan 1st - New Years Eve & Day - Closed

[ Shipping Timeline ]
* We try to ship orders 2 to 3 times per week
* Most rush orders ship by Tuesday. You must purchase Priority or Express mail. You are responsible for choosing the correct shipping speed.

[ Featured On ] Wedding Chicks 2017, Orange Blossom Bride 2016, and Catch My Party 2016

Announcement

Last updated on Feb 11, 2019

[ Ngo Creations was Established in 2013 ]

We specialize in making meaningful & beautiful laser cut wood cake toppers, signs, guestbooks, ornaments, earrings, & keychains. A majority of our products are made from wood, unless stated otherwise. We design and make all of our pieces. Each piece is made with love for a special moment in your life (or someone you know) like a wedding, birthday, graduation, or other occasion. With proper care, your piece can last a lifetime.

[ SHOP HOURS ]
Monday to Thursday 11am to 4pm. We try to respond to all messages within 3 business days.

We will be CLOSED the following dates (in addition to ALL Fridays, Weekends, and when USPS is Closed):

2019
- Feb 18 to Feb 25th - President's Week - Closed
- March 22nd - Closed
- May 16th - Closed
- May 27th - Memorial Day - Closed
- July 4th & 5th - Closed
- Sep 2nd - Memorial Day - Closed
- Oct 14th - Columbus Day - Closed
- Nov 11th - Veteran's Day - Closed
- Nov 28th & 29th - Thanksgiving & Black Friday - Closed
- Dec 24th & 25th - Christmas Eve & Day - Closed
- Dec 31st & Jan 1st - New Years Eve & Day - Closed

[ Shipping Timeline ]
* We try to ship orders 2 to 3 times per week
* Most rush orders ship by Tuesday. You must purchase Priority or Express mail. You are responsible for choosing the correct shipping speed.

[ Featured On ] Wedding Chicks 2017, Orange Blossom Bride 2016, and Catch My Party 2016

Ricky and Christina

Contact shop owner

Ricky and Christina

View all 432 items

Updates

Reminder: Our shop is closed until the 25th. We will respond to messages after we return. Orders will be processed after we return as well. Thank you!
Happy Valentines Day! gift_heart Don’t forget to take advantage of our 10% off signs, cake toppers, & more (ends soon!!). This beauty is a wonderful item for the baby‘s nursery (& backdrop piece if needed)! Made just for you by us! cupid
*Shop is closed 2/15-2/25*
Beautiful pregnancy photo from our customer/mommy-to-be Kerisapregnant_womanskin-tone-2, standing next to the “You are my sunny️, my crescent_moon, & all my sparkles” sign we made for her & the baby’s nursery! babyskin-tone-2heart️ .
View all 148 updates

About

Our passion is making beautiful things through design & laser cutting

We are a husband & wife team (hooray! 8.18.18). Each piece we create is made by us. And with proper care can last a lifetime ☆

We started our business together on December 25, 2013 with the purpose of making meaningful & beautiful pieces as keepsakes for weddings, birthdays, & other special events.

Our creations are inspired by love, typography, and all things beautiful ♡

We are so grateful & proud to be able to design & make our cake toppers, signs, and everything else that can bring you and your family joy!

We can't wait until we have the opportunity to create a beautiful piece for one of your life's special moments!

♡ Christina & Ricky

Shop members

  • Christina Vuong

    Owner

    Christina helps run the entire business, including design, buying, marketing, and all other aspects ☆

  • Ricky Ngo

    Owner

    Ricky brings all of our designs to life through laser cutting & woodwork, including paintwork ☆

Shop policies

More information

Last updated on Jan 17, 2019
Frequently asked questions
Can I receive a proof/preview of the cake topper and/or name sign before I make a purchase?

Digital Proofs are provided AFTER an order is placed (when applicable). We do not provide proofs before an order is placed.

*This applies to personalized laser cut cake toppers, signs, or custom laser cut work in general (excludes ornaments, listings with font samples, plate names, keychains, etc). Generic or statement cake toppers do not have a proof as the design will b the one reflected in the images of the specific listing.

Can you Call or Text me? or Can I Call or Text you?

No. Please contact us via Etsy messages only. We will disregard any request to call or text you.

Do you accept custom request for cake toppers?

Yes we accept custom requests for cake toppers however, to fully understand what your vision and needs are we need full details from you to confirm if we're able to accommodate you.

For cake toppers, we need the following details:
- Size (5in, 6in, 7in, 8in wide). Base this off diameter of TOP TIER of cake
- How many lines? This is suggested preference only
- Color? Raw Wood, Black, White, Gold, Silver, Copper, Glitter Gold, or Glitter Silver. We recommend Raw Wood to DIY paint.
- Shipping Zip code? To estimate your shipping cost
- Font option? Send a link or screenshot of a font from OUR SHOP that you want your custom cake topper designed with

*Please kindly note we do not offer exact copies of designs seen from other shops

Do you make custom signs?

Yes we accept custom requests for signs however, to fully understand what your vision and needs are we need full details from you to confirm if we're able to accommodate you.

For signs, we need the following details:
- Size (anywhere from 10" to 35" inches WIDE (long) per word). Width is referencing to length measured from left to right (not height or depth)
- Color? Raw Wood, Black, White, Glitter Gold, or Glitter Silver (Just Gold or Silver is not available for large signs.)
- Shipping Zip code? To estimate your shipping cost
- Font option? Send a link or screenshot of a font from OUR SHOP that you want your custom sign designed with

*Please kindly note we do not offer exact copies of designs seen from other shops.

Can you cut my logo for me?

Yes we do, please let us know the following -

For logo cut outs, we need the following details:
- Size (anywhere from 10" to 35" inches WIDE per word) Width is referencing to length measured from left to right (not height or depth)
- Color? Raw Wood, Black, White, Glitter Gold, or Glitter Silver. We recommend Raw Wood to DIY paint.
- Shipping Zip code? To estimate your shipping cost
- Do you have a ready to cut VECTOR or PDF file of the design? IF yes, please send to ngocreations@yahoo.com (We do not accept photo files like JPG, GIF, etc)

*Not all logos can be cut if they are too fragile in design

*Please kindly note we do not offer exact copies of designs seen from other shops. And we do not offer logo design.

Can you tell me what font you use or the name of the font?

Unfortunately, we do not disclose our font names. Any requests for this information will be disregarded.

What are your message response times?

We try to answer all messages within 3 business days of receiving it (EXCLUDES weekends, holidays, closed days, vacation period). Please do not request for a phone call or to email you outside of Etsy.

What are your holiday hours?

We do not ship on any major holidays or days USPS observes holidays including Thanksgiving, Christmas, Memorial Day, Veterans Day, etc. Please view our announcements for other special dates which may affect your order.

When will my order ship?

Please check your Etsy order invoice for the anticipated ship date. Add up to 3-5 business days depending on your shipping speed purchased. Generally we ship by or within the anticipated ship period. If we experience a delay we will contact you. If your ship date falls on a holiday, we will ship it the next following business day (excludes weekends). If you need a rush order, please contact us immediately to see if we can meet your deadline and if there is a need for upgraded shipping speed (fees may apply).

Estimated Transit Times:

USPS First Class Mail: 2-5 Business days
USPS Priority Mail: 1-3 Business days
USPS Express Mail: 1-2 Business days

We HIGHLY recommend Priority or Express mail if you need a faster delivery transit time.

What happens when I receive my item and it is damaged?

We are always sorry to hear that an item is received damaged. We definitely try our best to package the item to prevent it from breaking however, once the carrier is in possession of the item we are unable to control what happens to it during transit. If you received your item and it is damaged, please contact us immediately after receiving the item so we may better assist you. If you contact us outside of the 3 days we are unable to assist you and you will need to place a new order.