offcutstudiofabrics

Privacy Policy
Last Updated: August 24, 2025
Introduction
This Privacy Policy describes how Offcut Studio ("we," "us," or "our") collects, uses, and protects your personal information when you purchase fabric cuts, fabric by the yard, and related products from our Etsy shop. By using our services, you consent to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide to Us

Contact Information: Name, email address, shipping address, and billing address
Payment Information: Processed securely through Etsy's payment system (we do not store or have access to your credit card details)
Order Information: Details about your fabric purchases, quantities, yardage requirements, and shipping preferences
Communication: Messages sent through Etsy's messaging system regarding your orders, custom requests, or inquiries about fabric availability

Information Automatically Collected

Etsy Analytics: Basic shop visit data provided by Etsy (we cannot identify individual visitors from this data)
Order History: Records of your purchases maintained for order fulfillment and customer service purposes

Legal Basis for Processing (GDPR)
We process your personal information based on the following legal grounds:

Contract Performance: To fulfill your fabric orders and provide customer service
Legitimate Interest: To improve our products and services, prevent fraud, and maintain business records
Legal Compliance: To comply with tax, accounting, and other legal obligations
Consent: For marketing communications (where you have explicitly opted in)

How We Use Your Information
We use your personal information to:

Process and fulfill your fabric orders, including cutting fabric to your specifications
Communicate with you about your orders, including shipping updates and delivery confirmations
Respond to your questions and provide customer service support
Improve our fabric selection and services based on customer feedback
Comply with legal obligations, including tax record keeping and business registration requirements
Send marketing communications (only with your explicit consent)

Information Sharing and Third Parties
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
Required Sharing

Etsy Platform: Your information is processed through and subject to Etsy's Privacy Policy as our selling platform
Shipping Carriers: We share necessary shipping information (name, address) with postal services and courier companies to deliver your fabric orders
Payment Processors: Etsy Payments processes your payment information according to their privacy policy

Legal Requirements

When required by law, regulation, or legal process
To protect our rights, property, or safety, or that of our customers or others
In connection with any merger, sale of assets, or acquisition of our business

International Data Transfers
We are based in the United States. If you are located outside the United States, please note that your information will be transferred to, stored, and processed in the United States. By placing an order, you consent to this transfer and acknowledge that U.S. privacy laws may differ from those in your country.
Data Retention
We retain your personal information for the following periods:

Order Records: Up to 7 years for tax, accounting, and legal compliance purposes
Communication Records: Messages and correspondence are retained as long as necessary for customer service and legal purposes
Marketing Data: Until you withdraw consent or we determine it is no longer needed
Inactive Customer Data: May be deleted after 3 years of account inactivity

Your Privacy Rights
Depending on your location, you may have the following rights:
General Rights

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your information (subject to legal retention requirements)
Withdraw consent for marketing communications at any time
File a complaint with relevant data protection authorities

GDPR Rights (EU Residents)

Right to portability of your data
Right to restrict processing in certain circumstances
Right to object to processing based on legitimate interests

California Privacy Rights (CCPA)

Right to know what personal information is collected and how it's used
Right to delete personal information (subject to exceptions)
Right to opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination for exercising privacy rights

To exercise any of these rights, please contact us through Etsy's messaging system or our contact information below.
Data Security
We implement appropriate security measures to protect your personal information:

All transactions are processed through Etsy's secure platform with industry-standard encryption
We limit access to your personal information to authorized personnel only
Physical business records are stored securely in locked filing systems
We regularly review and update our security practices
We use secure methods for disposing of personal information when no longer needed

Third-Party Services
Etsy Platform
Our shop operates exclusively on the Etsy platform. Please review Etsy's Privacy Policy to understand how they collect, use, and protect your information when you visit our shop or make purchases.
Shipping Partners
We work with various shipping carriers (USPS, UPS, FedEx) to deliver your fabric orders. These companies have access only to information necessary for delivery and operate under their own privacy policies.
Marketing Communications
We may send you marketing emails about new fabric arrivals, sales, and special offers only if:

You have explicitly consented to receive such communications
You are an existing customer and the communications relate to similar products you have purchased

You can opt out of marketing communications at any time by:

Clicking the unsubscribe link in any marketing email
Contacting us through Etsy messaging
Updating your preferences in your Etsy account settings

Children's Privacy
Our fabric products and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make significant changes, we will:

Update the "Last Updated" date at the top of this policy
Notify customers through our Etsy shop announcements or direct messaging
Post the updated policy in our shop policies section

Your continued use of our services after any changes constitutes acceptance of the revised policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Through Etsy: Send a message to Offcut Studio through Etsy's messaging system
Shop Location: United States
Business Name: Offcut Studio

We will respond to your inquiry within 30 days of receipt.