We do offer exchanges, with the buyer to pay for additional postage. We do not accept returns (unless defective), however if there is a problem with your order, please contact us. We would love to be given the chance to resolve a problem versus having an unhappy customer.

.♥.♥.♥. INTERNATIONAL BUYERS, PLEASE REQUEST A SHIPPING QUOTE. THE SHIPPING WILL BE OVERSTATED HERE WITH THE CALCULATORS THAT ETSY USES. WE CAN ALWAYS DO CUSTOM ORDERS FOR YOU .♥.♥.♥.

Payment is due via PayPal at time of purchase....Domestic and Foreign.
A Pay Pal account is NOT required if you want to use a credit card. Just click on the Pay Pal button at the end of your transaction, find the option "I do not have a PayPal account" then follow the instructions. It's easy and quick.Thank you.

If you absolutely DO NOT use Pay Pal, We will accept a Postal M.O. Just convo me.

1. Fast Shipping - as crafting mavens ourselves, we know how excited & full of anticipation handmade creatives can be when waiting for their supplies to arrive! We want it NOW so we can get started on our projects while the juices are flowing. That's why we place an extra emphasis on fast shipping!

2. Beautiful Packaging - what's more exciting than your supplies not only arriving with lightning speed, but opening them up to find them neatly and beautifully packaged!

Legal Mumbo Jumbo -

OneofTheFlock is not responsible for any orders that are lost, misplaced, stolen or damaged by the USPS. Your tracking number is proof your package was shipped. WE PROVIDE TRACKING NUMBERS ON EVERY PACKAGE SHIPPED.
Article 2 of the U.C.C (Uniform Commercial Code) states when a product is sold and put into the hands of the shipper, the title and risk of loss is passed to the buyer. Our responsibility ends when the product is boxed and shipped or given to USPS, UPS, etc. Therefore complaints of missing packages is a shipper problem, not a seller problem and any complaints should be registered against the shipper, not the seller. Any claims made are the responsibility of the customer. We do not insure our shipments. You have the option to purchase insurance if you would like. Please make a note in the order comments section if you would like to do so. While we have a very high success rate of packages being delivered safely, there is always an element of risk when ordering anything through the mail. We do not require signatures upon delivery, so if you would like to purchase this option, please make a note in the order comments section. By placing your order with us you are assuming this risk and will not hold OneofTheFlock liable should your package not arrive.

NOTE: USPS now includes, $50.00 worth of insurance on any package mailed via, Priority Mail.

We ship to the address on your PAY PAL account, please make sure your address is correct, or convo us of a needed change.

International Packages will just have a Customs # and no tracking.
For International Customers- If you do not receive your order please contact me, however, once your items leave the United States I have no way of tracking down your package AND we cannot be held liable for it or its' contents.

International customers are responsible for any import duty taxes if required.

We gladly accept custom orders and will be happy to reserve a listing just for you.

Feedback- Please contact me with any issues before leaving feedback, I would like the chance to make a situation right versus finding out by reading feedback you left for me. Communication is key.

I have been asked if we trade or swap items. Unfortunately, I do not. I do, however appreciate your interest!

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.♥.♥.♥. PATTERN POLICY .♥.♥.♥.
Copyright Terms.
One of The flock retains copyright to all designs purchased from our Etsy shop.
By purchasing our patterns, you agree to the following pattern policy.

YOU MAY.....
1. Sell the finished item/items that YOU hand made from One of The Flock's digital/e-patterns at: Craft Shows, on Etsy, eBay, and other on line venues.
2. Sell wholesale, finished products hand made by you within limited quantities.

YOU MAY NOT...
1. Resell or share our digital/e-pattern files on line in any manner, unless express written permission is given by One of The Flock.♥
2. Print and/or distribute or sell to any other individual or individuals.
3. Request a refund for paper or electronic patterns.

♥ If you are teaching a class using one of our designs, please feel free to do so, giving design credit to One of The Flock.
We feel that this is an endorsement of our product, and also may generate new business for us. Thank you.