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Announcement
Last updated on May 21, 2025
Reviews
4.9
(955)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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LouNuage on May 23, 2026
5 out of 5 starsThe ring is gorgeous and exactly what I wanted. It seems to be of very good quality. Communication with Lina was very pleasant; she took great care with the shipping and packaging, the tracking was excellent, and the delivery time was quite reasonable, especially considering the many holidays in May.
Lina responded on Jun 2, 2026
Merci beaucoup ! Ravies que la bague vous plaise et que l’ensemble de votre expérience ait été à la hauteur de vos attentes.🌸
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Etsy buyer on Apr 2, 2026
5 out of 5 starsFast delivery. Seller recommended. Very pretty ring, I love it 🥰
Lina responded on Apr 5, 2026
Un grand merci pour votre retour 🌸 Très heureuse que la bague vous plaise À bientôt
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Rose on Jul 7, 2026
5 out of 5 starsWhat a glorious piece of Jewelry, Lina, once again you have delivered an absolute knockout piece! Thankyou!
Lina responded on Aug 1, 2026
Thank you so much for your wonderful review and your support! 🌸❤️ We're so happy to know that you're completely satisfied with this piece.
About orsatis
Sales
2,556
On Etsy since 2018
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créateur de bijoux ♥
Shop members
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Lina
Propriétaire
I am Lina, founder of Orsâtïs.
Creating original, high-quality jewelry is more than just a job for me—it’s a passion, and a real pleasure to share it with you. -
Natacha
Assistant
I am Natacha, I take care of the after-sales service and I assist Lina when she needs me. I am his right-hand man.
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Giovanni
Photographer
Hello, I'm Giovanni and I'm handling the photography for the Orsâtïs boutique at Lina's request. 📸
Shop policies
Last updated on Jun 6, 2019
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
1. Are your pieces made to order?
Yes, all my jewelry is made to order.
Each piece is crafted with care, combining artisanal expertise and modern techniques (depending on the design), to ensure refined, high-quality, and unique creations.
2. Do you offer customizations or bespoke orders?
Yes. For any personalized request, please contact me first so we can discuss your idea. I will confirm if it is feasible and let you know my availability.
You can also reserve an item by paying a 10% deposit.
3. Can I cancel my order?
Yes, cancellations are accepted within one hour of purchase.
During this time, a full refund will be issued.
After one hour, no cancellation or refund will be accepted, even during sales or promotional periods.
In accordance with Article L221-28 of the French Consumer Code (2025 reform), the right of withdrawal does not apply to made-to-order or personalized items.
4. Can I exchange a piece of jewelry?
Exchanges may be considered only in the case of a sizing issue (for rings), or if the item arrives with a clear defect or error.
For hygiene reasons, earrings cannot be exchanged.
In the case of an approved return, return shipping fees and any customs charges are the buyer’s responsibility. Original shipping costs are non-refundable.
Sale items are final and cannot be exchanged.
Please contact me promptly in these situations.
5. Are your pieces suitable for children?
No. My jewelry is not suitable for children under 36 months due to small parts that may pose a choking or ingestion hazard.
They are intended for decorative purposes only and should never be considered toys.
It is the responsibility of adults to keep them out of reach of young children.
6. My package is marked as “delivered,” but I haven’t received it. What should I do?
1 – Contact your local post office with the tracking number.
2 – If no solution is provided, contact me. I will file a claim with the carrier.
7. I haven’t received my order. Can I get a refund?
Orsâtïs takes great care in shipping every order: secure packaging, tracking number, and timely dispatch.
However, once the parcel is handed over to the carrier, I can no longer guarantee its safe delivery.
In case of loss, theft, or non-receipt, I cannot be held responsible.
No refunds or replacements will be issued in such cases.
📌 For added security, you may request a signature-required delivery for an extra fee.
8. How can I contact you?
You can reach me directly via Etsy messages by clicking on “Contact the seller.”
I usually respond within 24 hours (excluding weekends and holidays).
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