Oshe Designs

Massachusetts, United States


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Shop policies

Last updated on May 9, 2022

Accepted payment methods

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Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Refunds/exchanges granted within 10 days of customer receipt of item(s)- buyer to pay return shipping. No questions asked returns if the wrong product was sent to you- buyer pays return shipping, but original shipping charges will be reimbursed.

If an item arrives damaged, I will do my best to replace it. BUT, items that are made with vintage or re used materials may not be remade. In that case, the nearest possible substitution will me made.

No refunds on earrings for hygienic reasons.

No refunds on custom orders as I do my very best to make sure everything is approved by you beforehand.

No refunds on vintage items (unless you were sent the wrong item). I describe each piece in detail, including their flaws and condition.

If you are unhappy with any of your purchases after 10 days, send me an email and we will work something out.
I accept paypal and checks sent to my address. If you need to pay with a check, send me a convo.
If you need shipping to a region not listed, please send me a convo and I may be able to change that listing for you or create a new one. I am not unwilling to ship outside the U.S. But, I find it daunting to calculate weight and charges to multiple countries for each listing.

I reuse packing/shipping materials whenever possible. I always check to make sure that boxes are in sturdy condition. We have enough boxes on this planet already: reusing perfectly good ones seems the least I can do.
Additional policies and FAQs
Most of my sewn items are machine washable, cool water. Line or cool machine dry.

All jewelry should be cleaned with a silver polishing cloth- never dipped in a solution. Spot cleaning with a damp rag may also be used occasionally. They should be stored in a dry place - away from direct sunlight and humid conditions. Storing your jewelry items in a jewelry box will ensure less polishing for you later on.