PEPPERMINT CLOUD unique wedding accessories

Honolulu, Hawaii · 107 Sales


PEPPERMINT CLOUD unique wedding accessories

Honolulu, Hawaii 107 Sales On Etsy since 2009

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Shop policies

Last updated on February 5, 2011

Accepted payment methods

Returns and exchanges
Every piece is inspected and a picture is taken before it is shipped as proof of its condition. If you are unsatisfied with your product, please take a picture of it and convo me if you wish to make a return or exchange. Every item is shipped with delivery confirmation and a request for a refund or exchange must be made within one week upon receiving the product.

Product must be in the same condition as when it was shipped (picture on file) and unworn.

Customers must pay for return shipping and refund is made on the price of the item only.
Paypal is the preferred method of payment. The address provided by paypal will be address that the item is shipped to for security reasons. Please review the address on your paypal account before purchasing an item.

A 50% deposit must be paid before any custom order goes into production.
The shipping method is USPS first class mail. Upgrade to priority would require that the client pay the difference between first class mail and priority shipping charges.

**I have no control over USPS shipping, sometimes their methods take longer than stated. Sometimes it is right on time. I mail orders when I say I'm going to mail them, you can check this on the postage but if for any reason it takes longer... just know that it is not within my powers to make the mail go faster.

US to US shipping
First Class - 4 days $4.00
Priority - 3 days $7.00
Express - 2 days $25.00 (e.g ship Thursday arrives Saturday)

US to Australia shipping
First Class - 5 to 10 days $7.00
Priority - 6 to 10 days $28.00 (It doesn't make sense to me either)

Shipping is done twice a week, usually on Wednesday and Saturday.

Peppermint Cloud is not responsible for lost or stolen items once it is shipped. This is where shipping insurance is highly recommended. Please convo me if you wish to have me add insurance before you check out.
Additional policies and FAQs
Wholesale inquiries are welcome. Minimum order quantity for wholesale: 10 different pieces.

Custom orders are welcome but will take 3-6 weeks to complete depending on the current number of custom orders. May be longer if you are requesting a completely unique piece and not just requesting change of colors on an existing piece.

A 50% deposit must be paid before any custom order goes into production. The deposit shall be applied to reduce the total cost.

Rush order is available on certain items for a 24hr turn around. $15 fee will be charged for rush orders. Please email to see if rush order is available on item of interest.

Store Hours: M-F 10-5pm Hawaii-Aleutian standard time

Some pieces are simple but keep in mind that you can add feathers, organza, lace, chiffon, organdy, ribbons, crystals, bead etc... There will be a charge for adding custom items to a piece but additional costs will be discussed before the item goes into production.

Most hair pieces are made in white or ivory but most of the fabrics I use come in a wide range of colors. If you want to step outside of the box and want some color just let me know!