Charlotte Methvin on Jan 20, 2016
Loved these blocks !!! Great addition to my grandsons nursery
boothallison on Jan 17, 2016
Other patterns were added to the agreed upon design request. They were cute, but not what I expected.
Ali responded on Jan 17, 2016
I am sorry they weren't exactly what you expected. We have to change the backgrounds so the various characters fit with the letters in the name you ordered. It states we use various backgrounds in the info when you order. I am glad you still think they were cute.
The story of our shop
My entire life I have always been an artsy person. I received my bachelors degree in 2009 in art and decided to go into teaching. I was working on my teaching credential and took up crafting to help my family out financially. I sewed, wood worked, painted, did ceramics, and other misc. crafts until one day I started making blocks. The first week on etsy we got a ton of orders. The overwhelming response absolutely amazed us. I now working full time out of my home I am proud to call myself a home business owner. Thanks for your interest in Personalized Blocks and thanks for making us a success for over two and a half years!
Around the web
Owner, Maker, Designer, Curator, The Mastermind Behind Personalized Blocks
Accepted payment methods
We do not accept cancellations on any orders.
We charge sales tax in the state of Georgia
We ship all packages using USPS priority.
The day before your item ships you will receive a tracking number so that you can follow your blocks until their arrival.
Please make sure you enter the correct shipping address at checkout. We use the address provided by you to etsy. We are not responsible for lost packages due to wrong addresses or undeliverable addresses.
As of Nov. 1, 2012 we are no longer offering International shipping.
Refunds and Exchanges
If you receive your blocks damaged you need to contact me within one week of your blocks being delivered.
If you plan to pack the blocks for gifting or travel after you get them from us please use the provided paper from when they shipped to wrap them. The faces of the blocks can scratch if they aren't wrapped.
Each block is created according to your ideas and requests. Each block is many layers of paper sealed together to make a cute design and final block set. We do not offer refunds since these are custom made with your names and themes. Please note that if you are ordering a set from our samples on the page we may not have all the supplies to make it the exact same as pictured. We sometimes change the backgrounds based on what is available to something similar or that we think looks just as good with the set. You will not be notified of this change. Each set is truly one of a kind. Please be aware that we use papers sometimes that have a vintage look to them and they have what look like rub marks/ scuffing/words/discoloration. If you don't like this look please let me know before you place your order. Blocks are not flat since they are layers of paper that are sealed together.
If you are worried about the set not matching your theme or colors please request a proof to be sent before completion of the blocks. We ask that you trust our creative ideas but we can send a proof if you would like. We allow 2 proofs with 2 adjustments. Once a proof is approved we will send the set as pictured. Once a proof is approved we can not allow any further changes.
If you are worried about a color not matching please send me an image of the color to use when making your set to use. What you think of as one color and what I think of may be a little different. Please also note that computer monitors can make things look a little different than they will in person from the samples on the page. Please look at the listing carefully so that you know the sizes and details about our blocks before you purchase from us.
Our blocks are made of wood and a wood grain will show on them even with the paint we use.
We will never ship a block that isn't the best product we can make. Sometimes due to shaking and other things beyond our control during shipping our blocks may arrive to you in a little different shape. If you get a block that has a bonk please let me know within two weeks. Our blocks ship individually wrapped in thick paper and the box is filled with large bubble wrap to ensure safe shipping. In order to have your blocks replaced if damaged you need to contact me within 1 week of getting your package in the mail. If you contact me after this point I am no longer responsible for replacing you items. Please keep blocks well wrapped if they are not displayed. Block faces can scratch if they rub against one another.
IF YOUR ADDRESS IS NOT CORRECT ON YOUR ETSY or PAYPAL ACCOUNT please let me know. If an item ships to the address on your paypal and you didn't make a note of it to me before shipping occurs we are not held responsible. We will not provide refunds for paypal address problems. Sorry!
Additional policies and FAQs
We recommend that our blocks don't be hung above your child's bed. We take ever effort to make the blocks so that they will never fall. We use high quality hooks and on ribbon we secure them really well to prevent them from falling. We can't guarantee the strength of your walls or drywall and how you hang the blocks. We are not held responsible if a block falls. Please hang them elsewhere in the room for your child's safety.
Please wrap your blocks in the paper they arrive in anytime they are not being displayed. The faces of our blocks are fragile and can scratch. If you are giving them as a gift please wrap them in the paper before putting in your gift bag.
If you would like to contact us aat any point before or after placing an order we ask that you use etsy. We do not answer emails that are sent to our gmail account. We like to keep all info in one place as to avoid confusion.