pezpet

Creating fabulously fun and playful hand crafted dog collars for you and your pet

Saint Clair Shores, Michigan | 3205 Sales

pezpet

Creating fabulously fun and playful hand crafted dog collars for you and your pet

Saint Clair Shores, Michigan 3205 Sales On Etsy since 2012

5 out of 5 stars (771)
ruthie kiefer

Contact shop owner

ruthie kiefer

View all 223 items

Reviews

Average item review
5 out of 5 stars
(771)
See reviews that mention:
quality 177 shipping 93 customer service 34
View all 771 reviews

About

How it all began....

This all began with the adoption of a bundle of joy that had endless energy. His name is Jack and he has been my partner in this endeavor. Okay, in truth, he just sleeps on the couch while I work, but still, he is very cute. I just attribute it to his age now, the boundless energy has subsided, he is a calm, yet still good looking GSP.

Since Jack is a good looking pointer, I wanted him to be stylish when we're out so I decided to make fun, bright, and affordable dog collars and leashes that I could change with the seasons.

I hope you find as much joy as Jack and I have!

Happy Playtime and Many Long Walks,
Ruthie and Jack

Around the web

Shop members

  • Jack Kiefer

    Muse

    I'm a very handsome German Shorthair Pointer who loves to run through fields, swim, and roll in anything that is dead and smells really good...to me anyways. Look I found a bone!

  • Ruthie Kiefer

    Owner

    I just love the joy I see on peoples faces when they select the perfect collar for their pup...making them happy and seeing how good their dogs look in my products...just tickles my heart...I love to spread the joy.

Shop policies

Last updated on April 1, 2019
Welcome to Pezpet! Thanks for shopping at our store!

I hope you enjoy it as much as Jack and I do. If you see things you like, please be sure to "heart" them. This way we can add a larger selection of the things you like.

Happy Walks & Playtime,

Ruthie and Jack

ps. A martingale collar is NEVER meant to be used as a tie out collar.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I know you and your pet will love and enjoy our products, but if you need to exchange it or want a refund here are our policies:

RETURNS ON ALL ITEMS:

How long do I have to contact you?
********************************************

You must contact me within five (5) days of receiving your order to ask for a return or exchange for a different size.

All items are shipped with tracking numbers.

NO HASTLE EXCHANGES: What if I ordered the wrong size? Don't like it?
*******************************************

If you ordered the wrong size, or want a different pattern, for your pup, you can easily exchange it for a different one.

You only need to pay for return shipping.

In order to ensure we get you the correct size, please convo me.

Once I receive the returned item, I have up to 6 business days to make you the replacement item.

Item must first be returned to me, for exchange or refund or provide the shipping tracking number.

You are responsible for shipping the item back to us prior to your refund or item exchange.

RETURNS/EXCHANGES: I Just Don't Like it! Its not what I though it would be...
*****************************************

The item being returned must be in new/unused condition for a refund.

Buyer is responsible for return shipping.

Item must first be returned to me, for exchange or refund.

Once I receive the returned item (for any reason you may have) I have up to 6 business days to make you the replacement item.

RETURNS: When do I get my refund?
******************************************
When I receive the returned item (which must still be in new condition), I will submit your refund to paypal or Etsy Direct. If the item is damaged or shows wear and tear, your refund will be minus a material replacement fee.

RETURN SHIPPING:
******************************************
You are responsible for shipping the item back to us prior to your refund or item exchange. Once I receive the returned item for any reason, I have 6 business days to make you the replacement item.
Payment
Payment can be made through PayPal or Direct Pay with Etsy

Please make sure your address on Etsy is up-to-date and matches your address on PayPal.

Cancellation must be requested within 24 hours of purchase.

*** Address Accuracy ***
Please ensure your address is correct, as I cannot change the shipping destination if the address on your order is incorrect once an item has been shipped.
Shipping
I usually ship between 5 to 10 business days, but will always make exceptions, so if you need your collar before the ship date noted on your order, please send me a convo or make a note on your oder, this way I can accommodate your request.

***Remember*** A shipping upgrade does not mean a faster processing time; you need to reach out to me so that I know the dates you need it by.

You may need to allow 24 hours for your item to show up on the USPS tracking system

-Shipping Upgrades-

Shipping upgrades are available at an extra cost.

Items will be shipped USPS Priority Mail's 2-3 day service.

Please note that this does NOT rush your order, it only upgrades the shipping speed.

Priority shipping delays caused by weather, inaccurate addresses, or address changes are not the responsibility of me, the shipper.

*** Address Accuracy ***
Please ensure your address is correct. I cannot change the address delivery once the item has been shipped.

*See Return/Refund Policy

**If items are lost or the tracking map does not change, please let me know so I can submit a tracking request, but understand this tracking request, takes 5-7 business days for the USPS to respond to the request. If the request has come back "lost", don't worry, I'll make you a new collar and we'll try again.**
Additional policies and FAQs
Adjusting your Martingale Dog Collar:
**********************************
Please use the adjuster slide to open the collar to the full length, then slip it over your dogs head and then pull it up behind the pup’s ears. For walking and training sessions, this is the point where you want to adjust the size of the collar.

You will adjust the collar, by moving the slider once again to make the collar smaller. Pull on the D-ring, and tighten the adjuster loop. The live rings, that do the work, should be at least two inches apart and should never touch.

If they touch, the collar is too loose and your pup will be able to slip out of it. When worn properly, the collar should fit loosely around the middle of the dog’s neck when there is no tension on it.

HOW MARTINGALES ARE USED:
*************************
The Martingale and Half-Check Chain Collars are well suited as part of a positive reinforcement training method and behavior correction method. Both offer more control than a Buckle Collar and offer the trainer the ability to make corrections to behavior as well. The design of the the two loops work in conjunction so that the contraction of the martingale does not choke your dog like a choke chain.

Pro’s of the Martingale Collar:
* Provides excellent control over your pup
* Safer corrections
* Difficult for dogs to back out of

Con’s of the Martingale Collar:
* Incorrect use can harm the dogs neck, this is not for tie-out situations
* Can be tricky to put on and take off because its a slip collar


Collar Care & Washing Instructions:
*************************************
Hand wash in a sink with lukewarm water and a few drops of liquid laundry detergent. Lie on a towel to air dry. Touch up with warm iron.


Want to see my collars in person?
*************************************
If living in the Detroit Metro area please visit their websites for store hours:

American Pets Inn - St. Clair Shores
http://www.americanpetsinn.com

BowWow Bake Shoppe - Grosse Point
http://www.bowwowbakeshoppe.com

Bubbles & Barks - St. Clair Shores
http://www.bubblesnbarks.com

Good Natured Gardens - Marine City
https://www.facebook.com/pages/Good-Natured-Gardens

Love On a Leash - Harrison Twp
https://www.facebook.com/Loveonaleashpets/


Annual Art/Craft Shows I Attend
*********************************
Berkley Art Bash, Berkley Michigan (June)
St. Clair Art Show, St. Clair Michigan (June)
Milford Memories, Milford Michigan (August)
Dakota Booster Band Art Show, Dakota High School, Macomb Twp (November)
Lakeview Booster Band Art Show, Lakeview High School, St. Clair Shores (November)
DeLaSalle Sip-n-Shop, DeLaSalle Hight School, Warren MI (November)