From my SuperShed
Announcement
Reviews
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Chloe on Dec 12, 2020
5 out of 5 starsSo happy with my purchase! Lovely finish and great customer service
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Cat on Dec 6, 2020
5 out of 5 starsReally great tree decoration, purchased as a gift, they will love it. Great quality. Despatched really quickly.
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Edward on Feb 15, 2014
5 out of 5 starsThis arrived ahead of schedule and was absolutely perfect. The customer service was amazing too - thank you so much. I will be ordering another one soon. :-)
About polymerKay
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Personalised laser cut Christmas tree decoration bauble
Shop members
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Kay Vincent
Owner, Maker, Designer
This is my outlet for the crafts that I create in my SuperShed - whether they are polymer clay beads and jewellery, pop-up cards, or laser-cut artwork and craft products.
Shop policies
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 2 hours of purchase
More information
Frequently asked questions
Why do many of your items say "Handmade" when they're created with a laser cutting machine and not your actual hands?
The "Handmade" label is automatically applied by Etsy, so I can't change it. However, the laser-cut items are designed and created by me from scratch, and the designs are original, personalised and/or unique. So although the laser cutter is a machine, it's basically the tool that allows me to cut the original designs I create.
If you would like a genuinely handmade papercut (i.e. cut by me using scalpel and scissors) please contact me for a custom order.
Why does your Etsy shop say "I accept returns", but lower down says that custom or personalised orders can't be returned?
Custom and personalised orders (e.g. family tree artworks) take a long time to design and when finished they are also not usually suitable for re-selling to any other customers. So once the work has already been done, it's not possible to return these items if a customer has simply changed their mind.
However, I do allow cancellations within 2 hours of ordering the items, so if you have ordered by accident or found another product that you prefer then I'm happy to cancel and refund within 2 hours.
I also usually email customers a draft copy of the personalised design for them to approve before it is actually cut out, so we can both be sure that they will be happy with the final product.
Returns ARE possible if the item arrives damaged.