PomPlusPom

PomPom Craft & Supplies

Royal Leamington Spa, United Kingdom On Etsy since 2008

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PomPlusPom

PomPom Craft & Supplies

Royal Leamington Spa, United Kingdom | 1,098 Sales

Announcement    UK based Designer / Maker & Supplies retailer.
PomPoms are my first love with a generous degree of buttons.

ALL items are original by Kirsty New. Designed and made here in Warwickshire UK.

Please note that this shop takes 1-3 days "processing" before an item is shipped although i always attempt to ship same day where possible.

Announcement

Last updated on Aug 29, 2020

UK based Designer / Maker & Supplies retailer.
PomPoms are my first love with a generous degree of buttons.

ALL items are original by Kirsty New. Designed and made here in Warwickshire UK.

Please note that this shop takes 1-3 days "processing" before an item is shipped although i always attempt to ship same day where possible.

Items

 
Kirsty New

Contact shop owner

Kirsty New

Reviews

Average item review
5 out of 5 stars
(396)
See reviews that mention:
quality 36 shipping 50 customer service 54

About PomPlusPom

Sales 1,098
On Etsy since 2008

I LOVE colour!

My head buzzes with Craft ideas all year round, and especially Christmas.
I started selling years ago, when i had my own workshop in my dad's garage.
I have evolved a lot in those years... but i still use the same workbench i has back then.
My handmade decorations have been loved all over the world! and i am very proud to have many repeat customers.

Shop members

  • Kirsty

    Owner, Maker, Designer

    I am not the only person to make and to sell pompoms, but these are always my patterns and my own designs. I have been making and selling off and online since childhood. I also write for magazines and run Craft Workshops here in rural Warwickshire.

Shop policies

Last updated on February 28, 2020
Welcome to the fluffy and colourful world of Pom+Pom!
I specialise in PomPom Crafts and supplies. Unusual, quirky, stylish and fun.
I am based in the UK and happily ship to most of the world.
Please allow up to 3 days before your item is shipped.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I do not refund UNLESS an item is genuinely faulty. This does not extend to if you decide the colour is not what you wanted, or other 'taste decisions'.

My listings are clear and precise with full colour descriptions and measurements.
Please understand that PC monitors vary and colours look different on all of our screens.
I am also based in the UK and we often use different names and terms and spelling than the US language.

My policies are reviewed every 3 months. The photo and items are clear and my descriptions are full. Please read all of the writing below the photographs.

I keep certificates and receipts of all my parcels posted as PROOF to you it was genuinely sent.
You need to take any postage issues to your local service provider in the first instance before contacting me directly.

Please contact me in person before considering lodging any 'Etsy complaints' it will be easier to resolve. Thankyou.
Payment
This is a UK based shop.
Prices fluctuate because of changes with inflation and currencies. This is not me changing the prices. I have had many people ask me why i keep changing my prices - i don't! The world of economics does.

I accept Paypal as preference. Please don't use e-cheque or personal cheques. This puts huge delays on all transactions especially during the busiest time of the year for you and me.

PAYPAL - will only insure your item delivery if the postal address matches your paypal address. You must make it very clear to me WHERE your item will be sent. This must be in the same country. You cannot buy with a UK account and ship to the USA without paying US shipping prices.

I cannot ship items until all monies are cleared.

The price of your item is for the item itself.
The cost of your shipping covers: packaging / postal cost / all other costs related to getting that package to the post office and safely to your intended destination.
Shipping
I Ship on Mondays and Thursdays - From a rural village in the UK.

No insurance offered unless you have ordered a large and costly number of items.

If your Country incurs an import tax that is your responsibility to pay for. Check within your own Countries regulations as to their import policies. I cannot know this for every Country around the world.

All shipping charges are final and when you pay for your items you agree to the shipping fees also. Shipping fees cover MORE than simply 'postage'.

UK please allow 1-3 days
EU please allow 3-7 days
USA / CANADA please allow 5 -14 days
These are general guidelines as suggested by the UK postal service.
Additional policies and FAQs
I am currently offering a few of my items at wholesale service for seasonal handmade items. I am happy to talk terms with independent shops and galleries local to Warwickshire / Oxfordshire / Northamptonshire UK.

The POM Wreaths are also available in basic colourways with no added 'decoration' for you to cutomise how you'd like to.

Please understand the POM Wreath KITS - DO NOT COME WITH A DECORATION.
This reduces the cost and allows you to add on an amazing decoration you already own and cherish.