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This Privacy Policy describes how and when we collect, use, and share information when you buy an item from us, contact or otherwise use our services through Etsy.com or related sites and services.
This Privacy Policy does not apply to the actions of third parties that we do not own or control, including Etsy or any third party services that you access through Etsy. You can refer to Etsy's Privacy Policy to learn more about its privacy practices.
Information we collect
In order to fulfill your order, you must provide us with certain information (which you have authorized Etsy to provide to us), such as your name, email address, mailing address, billing information, and details of the product you are ordering. You can also provide us with additional personal information (for example, for an individual order) by contacting us directly.

Why we need your information and how we use it

We rely on a number of legal bases to collect, use and share your information, including:
• When necessary to comply with a legal obligation or court order or in connection with a legal action, for example, retain information about your purchases if required by tax law; as well as
• as necessary for my legitimate interests, if these legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you have requested and in our legitimate interests to improve our services; and 2) adherence to the Etsy seller's Policy and Terms of Use. We use your information as needed to fulfill our obligations under the Etsy Seller Policy and Terms of Service.


Exchange and disclosure of information

Information about our customers is important to our business. We share your personal information for very limited reasons and under limited circumstances, namely:
• Etsy. We share information with Etsy as needed to provide you with our services and fulfill our obligations under the Etsy Seller Policy and Etsy Terms of Service.
• Service providers. We use certain trusted third parties to perform functions and provide services to our store, such as a shipping company. We share your personal information with these third parties, but only to the extent necessary to provide these services.

Compliance with laws. We may collect, use, store and share your information if we believe in good faith that it is reasonably necessary to: (a) respond to legal proceedings or government inquiries; (b) enforce our agreements, terms and policies; (c) prevent, investigate and resolve fraud and other illegal activity, security or technical problems; or (d) protect the rights, property and safety of our customers or others.

Data storage

We only store your personal information for as long as it is necessary to provide you with our services and as described in my Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We usually store your data for the following period of time: 4 years


Transfer of personal information outside the EU

We may store and process your information through third party hosting services in the United States and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction that has different data protection and government supervision laws than your jurisdiction. If we are suspected of transferring information about you outside the EU, we rely on the Privacy Shield as the legal basis for the transfer.
Your rights

If you live in certain territories, including the EU, you have a number of rights with respect to your personal information. While some of these rights apply in general, certain rights only apply in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information provided below.
• Modify, limit, delete. You may also have the right to change, restrict our use, or delete your personal information. Unless there are exceptional circumstances (for example, when we need to retain data for legal reasons), we usually delete your personal information upon request.
• An object. You may object to (i) our processing of some of your data based on my legitimate interests and (ii) receiving marketing communications from us after your explicit consent to receive them. In such cases, we will delete your personal information unless we have a compelling and legal reason to continue using that information or if it is necessary for legal reasons.
• To complain. If you live in the EU and would like to raise concerns about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to contact me

In accordance with EU data protection legislation, we control your personal information. If you have any questions or concerns, you can contact us through Etsy Conversations.