Refluff

Eco Friendly Hand Made Products

Toronto, Canada | 472 Sales

Refluff

Eco Friendly Hand Made Products

Toronto, Canada 472 Sales On Etsy since 2011

5 out of 5 stars
(98)

Announcement   Follow us over on instagram for daily updates and a behind the scene look: @refluffs

Announcement

Last updated on Oct 11, 2016

Follow us over on instagram for daily updates and a behind the scene look: @refluffs

Adrienne

Contact shop owner

Adrienne

View all 39 items

Reviews

Average item review
5 out of 5 stars
(98)
See reviews that mention:
quality 14 shipping 11 customer service 17
View all 98 reviews

About

Up-cycled eco friendly products

Hi, my name is Adrienne and l'm the designer and owner behind ReFluff. I created this company to satisfy the need for eco friendly products that have a fine made by hand quality and that are made from combining new textiles with up-cycled material and notions. I currently reside and run my business in Toronto Canada and share my studio space with my Husband who is a screen printer and my cat Sterling that we rescued from a shelter.

I have been sewing since the age of 6, am formally educated and trained in fashion design, tailoring and costume design, have been fortunate to make costumes for the performing arts (ballet, theatre, opera) as well as the film industry. Both of my grandmothers were sewers along with my mother so I grew up surrounded by textiles and creative sewers.

Over the years l have worked with a vast assortment of rare exotic fabrics all the way down to hand woven organic cotton and have always loved taking odd parings and working with them to create a symbiotic combination. I don't believe that a type of fabric is limited to a singular purpose. This belief carries over to my interest in up-cycling / rescuing textiles that have been deemed useless and giving them a new function and lease on life. I tend to look for the opportunities and possibilities vs the flaws.

It's my policy that every ReFluff product must contain at least 50% upcycled content and when possible be combined with organic or sustainable material. I'm currently using RPET thread which is made from plastic bottles but behaves like a cotton/poly thread. The up cycled content in my products come from various sources such as: fabric swatches, second hand clothing, interior furnishing items as well as designer offcuts that would normally be sent to landfill but are perfectly viable. Too much textile waste currently resides in our landfills and l'm proud to be redirecting some into new and useful items.

I'm very much looking forward to the future of my business. I have plans of developing my own textile prints and working with my husband to print them in house, creating new products and bringing them to market, and hunting down new off-cut sources. I would love to open a brick and mortar in a few years so l can be on site to engage and interact with my customers, and to offer classes for those who want to learn to sew. I will always be in debt to Etsy for this opportunity and how it allowed me to sell my products in a creative market place without the huge overhead. It It's been a fantastic journey so far and l very much look forward to the future and where it takes my business.

Shop members

  • Adrienne Baker-Sieffert

    Owner, Maker, Designer, Curator

    Hi! I'm the designer and maker behind ReFluff. All of my pieces are made by hand personally by me in my Toronto studio are one of a kind and importantly, eco friendly. 50% of each product is up-cycled fabric that l saved from going into landfill.

Shop policies

Last updated on May 24, 2018
Our privacy policy in compliance with the GDPR requirements.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

*As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
*When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
*If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
*As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

*Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
*Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
*Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
*Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in Canada, the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

*Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
*Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
*Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
*Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Adrienne Baker-Sieffert, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] refluff.ca

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
No refunds or exchanges. Final Sale policy.
Payment
I accept paypal and email money transfers.
Shipping
Each item will be shipped standard ground light packet through Canada Post within 5 business days of purchase. Some items are ready to ship same day.

Shipping Durations:
Canada to USA 5-12 business days
Canada to Europe 9-18 days
Canada to Austrailia, New Zealand, Japan, China, 21-30 days
Canada to South America 12-18 days

** If you would like your purchase to arrive faster please contact for timely shipping options.
Additional policies and FAQs
Refluff offers wholesale pricing for retailers on orders over 25 units. Please contact me here to discuss your needs: info [!at] refluff.ca
Privacy
Our privacy policy in compliance with the GDPR requirements.

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

*As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
*When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
*If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
*As necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest toimprove my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

*Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
*Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
*Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
*Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 3 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in Canada, the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

*Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
*Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
*Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
*Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Adrienne Baker-Sieffert, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] refluff.ca