ripeshop

Payment can be made using either Etsy's Direct Checkout using a credit card or Paypal. California residents will be charged state sales tax on all purchases.

You can use Paypal without creating an account, simply follow the check out process as a guest. Read more about using Paypal as your payment method here: https://help.etsy.com/hc/en-us/articles/360000104828-Paying-via-PayPal

Please note that if payment has not cleared in 48 hours, I will re-list the items and/or cancel the transaction.

If you are a first time buyer, check out this guide for more information on purchasing items on Etsy: https://help.etsy.com/hc/en-us/articles/115013196707-Purchasing-an-Item

I ship items via USPS mail with tracking approximately two to three times per week. In most cases your order will ship 3 to 5 business days after it was placed and you will receive shipping notification when I print your shipping label. Made to order items will ship 5 to 7 business days after ordering.

Shipping usually takes 3 to 5 business days when shipping to the United States, and the time frame can be from 1 to 2 weeks or more for international orders.

Your purchase will ship to the address you specify at the time of check out on Etsy, please make sure it is correct.

I do not offer refunds or exchanges for lost or damaged items as I am not in control of shipping, but please contact me as soon as possible if something does arrive damaged or does not arrive. Take pictures of any damaged items and send them to me within 24 hours of receipt.

International Buyers:
If you are in a country that is not listed for available shipment, please contact me.

At this time I am unable to ship to Mexico or the Ukraine and I will cancel any orders shipping to those countries. Sorry for the inconvenience.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. For further information on U.S. Customs Codes, please refer to 19 USC § 1592 - PENALTIES FOR FRAUD, GROSS NEGLIGENCE, AND NEGLIGENCE:

http://gpo.gov/fdsys/pkg/USCODE-2010-title19/pdf/USCODE-2010-title19-chap4-subtitleIII-partV-sec1592.pdf

I use as little packaging materials as possible and I do re-use packing materials when I can. The mailer your order comes in is recyclable and the muslin bag can be re-used as a sachet or for storage of small items. Also, all of my product containers are recycle friendly.

At this time I do not take orders for customized blends and some flavors or fragrances may not be available at all times as I work in small batches and I may discontinue certain scents or flavors.

Please contact me if you are interested in wholesale pricing via e-mail: ripeshop at gmail dot com

Consignment or private label is not available.

Fragrance samples are no longer available as of August 2013. I have tried to be as thorough as possible in my scent descriptions (with the understanding that fragrances will differ on every individual), so if you have any questions regarding any particular fragrance or fragrances before ordering, please contact me and I will be happy to help.

A note on lip balm expiration dates. They apply for after opening a sealed lip balm. They can last at that point anywhere from 1 to 2+ years after being opened and exposed to the elements. Some general tips on prolonging the life of your lip balms:

⊿ Keep them in a cool, dry place
⊿ Keep them out of direct sunlight
⊿ Replace the cap after every use
⊿ Open one lip balm at a time
⊿ Only open the product when you are ready to use it

None of the statements made here have been evaluated nor endorsed by the Federal Drug Administration. Items from my shop are not intended to cure, diagnose, treat, or prevent any ailment, condition or disease. If you have allergies, some products do contain certain ingredients which derive from nuts, so please read the ingredients list carefully to be sure. Also, if you are pregnant or nursing, please consult your physician before using any products containing essential oils. Please note that some essential oils, specifically citrus based ones, are photosensitive, so you should avoid bright sun exposure for 24 hours. All products are for external use only.

With your purchase you are agreeing with the terms/policies set forth by ripe and are taking full responsibility thereof.

Please let me know of your positive experience. If you need anything else please let me know, I am happy to help! My number one priority is your satisfaction, so if you're unhappy or your transaction doesn't inspire a 5-star review on Etsy, please contact me so that I may have an opportunity to assess the situation as your satisfaction is my number one priority. Thank you.



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