robinwade

Robin Wade Jewelry

Torrance, California

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Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome! I hope you will enjoy exploring in my shop. Please let me know if you have any questions.

Announcement

Last updated on Jan 13, 2018

Welcome! I hope you will enjoy exploring in my shop. Please let me know if you have any questions.

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Robin Wade

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Robin Wade

Reviews

Average item review
5 out of 5 stars
(1251)
See reviews that mention:
Quality 64 Shipping 166 Customer service 121

Shop policies

Last updated on October 24, 2020
Thank you for visiting my little jewelry shop! I hope you will find something here that touches your heart and moves you in some way.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
I do not accept jewelry returns and I do not do trades for a different piece.

It's important to ask any questions about a piece you are interested in purchasing so that you feel comfortable with your purchase. I am happy to answer any questions and to send additional photos or information upon request before you purchase. Please do not purchase if you are uncertain about the piece. I encourage you to take the time and gather information before purchasing!

Customer satisfaction is of the utmost importance and I am always eager to answer any question or concerns before you purchase.
Payment
At this time, I accept Paypal and credit cards.

If you wish to purchase using a credit card, you may do so separately through Etsy or via Paypal without having a Paypal account. If you need assistance with this process, please contact me and I will be happy to guide you.

Should you have any problems with the payment process, please contact me so I can be of help.

I reserve the right to refuse a transaction for any reason.
Shipping
I ship via Canada Post using the least expensive method possible and within 48 hours of payment. I make every effort to ensure that your purchase arrives safely and promptly.

International buyers are welcome! If you do not see your country listed, please convo me for estimated shipping costs. Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

Please permit at least two weeks for delivery. Overseas customers, please permit 2-3 weeks.

Please ensure that your address submitted during checkout matches your Paypal address. You may add alternate addresses to your Paypal account. If you need assistance with this, please contact me. I want your item to get to you!

Insurance is strongly recommended, especially for items over $50. Please convo me if you wish to purchase insurance on any item and I will send you a revised invoice. I do not assume responsibility for items lost or damaged by the carrier. I will most certainly do whatever I can, (within reason), to resolve any mailing difficulties.
Additional policies and FAQs
I enjoy doing custom orders when I have the time. If you are interested in having me create a custom order for you please feel free to contact me.

Many of my pieces are one-of-a-kind and can not be exactly duplicated. I use a lot of re-purposed sterling as well as other items and metals. This can make it difficult to replicate. I can often come close or tweek a piece to work for you.


Some of my listed items may be customizable depending on the piece. If you want a piece that is currently listed changed, please feel free to contact me and I'll let you know if it can be done. Please note that you may be asked to pay an increased fee for changes to an existing piece that you request altered in some way. If this is the case it will be discussed before I make the change.