roootreee

Hand Painted Ceramics

Petersfield, United Kingdom · 289 Sales

roootreee

Hand Painted Ceramics

Petersfield, United Kingdom 289 Sales On Etsy since 2012

5 out of 5 stars
(101)

Shop owner

kaori

Contact

roootreee is taking a short break

Loading

Note from shop owner +++☆★☆roootreee shop is temporarily closed ☆★☆+++

Note from shop owner

Last updated on Apr 14, 2018

+++☆★☆roootreee shop is temporarily closed ☆★☆+++

kaori

Contact shop owner

kaori

Reviews

Average item review
5 out of 5 stars
(101)
Kristen Burg

Kristen Burg on Dec 30, 2017

5 out of 5 stars

So many good things to say about my experience with RoooTreee! The process of personalizing my book lovers teapot was simple and fun. Kaori added all the small elements I suggested, but the style of the teapot speaks for itself- it’s so cute! I love having it both to use and on display when not in use. I had a great experience customizing, ordering and enjoying! Highly recommend shop and products. Excellent craftsmanship and product quality has made me one happy tea drinker! Cheers!

Sarah Al-Shamali

Sarah Al-Shamali on Nov 9, 2017

4 out of 5 stars

It’s good..looked better in the pictures though

View all 101 reviews

Shop policies

Last updated on December 14, 2017
★Hello & welcome!!★
Thank you for your visit and interest in the roootreee shop :)

I really enjoy my work – painting and drawing designs on kitchenwares and fabric. I am very glad to be selling it for a living, so I hope you will find your new favourite item here! .

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
If something has been damaged or lost in shipment, please let me know about it immediately (send a picture for damaged items), I'll always endeavour to find an agreeable solution!

Please understand that individual details may slightly vary from images as each item is personally painted by me and your item is unique. Also, I do my best to show the real colour in the images, but it may vary slightly depending on your monitor settings.

However, if you are not happy with your purchase, please contact me within 5 days from the day you receive your order. I am happy to offer you an exchange or refund your purchase price.
Shipping
Once I have received payment, I will start painting your item immediately.
Please note as each item is made to order, delivery times will vary, but I always aim to post within 7 working days.

All items are posted securely wrapped in layers of bubble wrap, paper and cardboard to ensure safe arrival.

For UK: Items will be sent by Royal Mail recorded (signed for) second class.

For international: I ship items as standard by Royal Mail Airmail which doesn’t have tracking or insurance to save costs for you.
If you want tracked, insured or surface mail (sent by sea), please contact me for delivery option and prices!

The buyer is responsible for any additional fees that may be charged at customs.
Additional policies and FAQs
If you have special requirements for an item, please contact me to discuss! I can be flexible with designs where possible:)