Handmade cotton and silk women's basics/sets/underwear in Amsterdam, the Netherlands with love for you
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Announcement
Last updated on May 6, 2026
About rubyandracheldesign
Sales
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On Etsy since 2026
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Hand-made to order ۶ৎ -
Natural fabrics - cotton, silk ۶ৎ
Shop members
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Rachel
Owner, Designer, Maker
Rachel designs, cuts and sews every piece by hand from her studio in amsterdam. She started rachelandruby after discovering that making her own underwear in natural fabrics was the calmest thing in her life and that the feeling was worth sharing.
Shop policies
Last updated on Apr 21, 2026
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Last updated on
May 6, 2026
Frequently asked questions
Sizing details
Every listing has a size chart with body measurements in cm and inches. Measure yourself to find the best fit. Message us before you order if you're unsure between two sizes, we'd rather help you get it right the first time.
Care instructions
We make everything to be worn often and washed without fuss. A little care goes a long way.
Cotton Machine wash cold or at 30°C, inside out. Gentle cycle, mild detergent. Skip fabric softener, it breaks down the fibre over time. Tumble dry low or lay flat to dry. Our cotton is pre-washed before cutting, so you shouldn't see much shrinkage.
Silk Hand wash in cool water with a pH-neutral detergent, or use a delicates cycle inside a mesh bag. Don't wring it, press the water out gently with a towel and lay flat to dry, away from direct sunlight.
Elastic will relax slightly with wear and bounce back in the wash. That's normal.
Can I change my address or size after ordering?
If you need to update your delivery address or switch a size, inform us as quickly as you can. If your order hasn't shipped yet, we can usually make the change.
Once it's on its way, we can't redirect it. You're welcome to return the item and place a new order, just keep in mind that return shipping is at your own cost.
Can I return my items?
We want you to be happy with your order. If something isn't right, you can return it within 14 days of delivery, as long as it's unworn and the tags are still attached.
For underwear, returns are only accepted if the hygiene seal is still intact. Once the seal has been removed, we can't take it back.
If something arrives damaged or faulty, contact us and we'll take care of it.
Will i pay customs or import tax?
International orders outside of EU, including those to the United Kingdom, United States, Canada, and other non-EU destinations, may be subject to customs duties, import taxes, or handling fees depending on your country's regulations. These charges are the responsibility of the customer. We recommend checking your local import policies before placing an order to avoid unexpected fees.