rubyblueinc's Shop Announcement

Welcome to Ruby Blue, home of the original "Messy Bow" head wrap! Thank you so much for stopping by my shop.

Turn around time is 1-2 weeks (BEFORE SHIPMENT) unless otherwise stated on item listing. All orders are handmade and processed in the order received and shipped via first class USPS mail (typically 3-5 days). Once your order ships you will receive an email notification that contains tracking info. We are not responsible for lost or mis-delivered packages. If you would like insurance on your package please contact us before you purchase.
*Pleas note: As per ETSY policy, We CAN NOT make any changes to shipping addresses once the order is placed. Please make sure your shipping address is entered correctly during checkout.

If you need your item sooner or prefer your items be shipped PRIORITY mail, you can purchase a rush fee ($10) which will move your order to the top of my "TO-DO" list to speed up shipping time. Rush orders are typically sent out in 3-4 business days and take 2-3 days for delivery. Most likely you will have your purchase in 1 week.

Due to the nature of my items (Special occasion items and hair accessories) I will not accept returns. If it was an error on MY part, returns will be accepted up to 14 days after I mail your items and MUST be postmarked within that time frame. ALL RETURNS MUST be sent with Delivery confirmation to qualify for a refund.

Unfortunately we can not grand order add ons. Please make sure you have everything you need in your cart when checking out. We do not have the ability to edit orders once placed.

Due to the Paypal protection agreement I only ship to the address you provide in paypal. This is for your protection as well as mine. I can not be responsible address errors. Shipping labels are automatically generated to the address as entered by the buyer. Thank you for your understanding. If an order is returned due to an incorrect address you will be required to re-purchase shipping. Thank you for your understanding.

All convos are answered in the order they are received. We try to answer all convos Monday - Friday within 24-48 hours. Convos are not answered on the weekends.

If you are boutique interested in caring Ruby Blue products in your store or shop, please email us at wholesale [!at] for more information.

Although all items are crafted with care some of them may contain small parts which can pose as a choking hazard to little ones. Please never leave a child unattended while wearing Ruby Blue goods. Buyer assumes all responsibility. Thank you!

**By making a purchase through Ruby Blue inc. you are agreeing to these terms and conditions. Please ask any questions you have before placing your order.

For additional info, product sales and sneak peeks, find follow us!

This shop accepts Etsy Gift Cards.